Bar staff busy And as a consequence a bit surly.

General ambience of hotel Rooms fresh (? Recently decorated) Breakfast at 05-00 for cyclists ….thank you

Stayed in May 2024

Nothing

General ambiance of the hotel & it`s location.

Stayed in April 2024

The rooms (3) were all very hot. The only option was to open the window which did not help much.

The palace was so very lovely!

Stayed in May 2024

cost of breakfast and also cost of bottle of water at £3.50

wanted breakfast but far too expensive

Stayed in May 2024

Evening meal menu disappointing Bar menu same as restaurant menu and limited choice

Breakfast excellent

Stayed in May 2024

The location, garden, rooms and food were amazing

Stayed in May 2024

Our room was alittle small but it was well furnished so it made up for it.

Love the hotel as its beautiful and all its vintage furniture. Love the gardens and surroundings too. We enjoyed walking around the gardens and taking pictures. The interior is well curated to suit the building. The interior is warm and welcoming. Staff was very attentive and helpful. Its near to Pitlochry with many restaurants and amenities nearby. Love the buffet breakfast with a view!

Stayed in April 2024

We enjoyed everything but the prices of drinks are quite steep.

Breakfast was great with an excellent choice of hot and cold dishes.

Stayed in April 2024

I thought the dinner was on rather expensive side.. and asking to pay massive supplements was off putting…

Beautiful bedrooms excellent staff very clean

Stayed in April 2024

Breakfast wasn't the best, especially croissant and pastries.

Fantastic location and gardens, very good spa facilities and comfortable room.

Stayed in April 2024

WiFi in room was dreadful. Television reception was unacceptable. Room was cold during the day. Heating went off early morning and didn't go on again until 6pm. Heating seemed to come on really early in morning when we were sleeping. Should have come on a little later when it would be appreciated, and it should be set to come on again earlier in the afternoon. We had to sit in room with our coats on. April in Scotland can be very cold, which it was. Its a shame because we loved the hotel. They need to upgrade their wifi and rethink their heating settings.

Loved the hotel and staff were very nice.

Stayed in April 2024

Very clean and nicely run loved restaurant and pleasant staff and laundry room

Stayed in April 2024

The flow of water from my shower in my single room wasn't great, although the shower in my daughter's twin room was excellent. The price of drinks - ouch!

The hotel exudes a great presence, and it was enjoyable to learn something of its Victorian origins and subsequent history after visiting the mini museum situated in the basement. There is plenty of space and the opportunity to genuinely relax indoors, whilst the location offers close access to all manner of sporting and outdoor activities, especially hill walking. My two daughters also enjoyed the swimming pool. Breakfast (self-service) was great - lots of cold and hot selection plus lovely views.

Stayed in April 2024

On arrival, the receptionist was not very welcoming. She was curt and seemed to be distracted. We got the feeling that we were in the way. Not the sort of welcome we have received in the past.

Room was really nice and the food at breakfast and dinner was lovely.

Stayed in April 2024

Everything!

Stayed in April 2024

Although the room was spacious and clean, the decor was quite tired looking, and there was only one small wardrobe in our family room, which provided storage for just one person. The water pressure in the shower was very low, which was slightly disappointing, and meant showers took about three times longer. While we were using the restaurant we noticed a couple of waitresses standing around on their phones. I personally thought that detracted from the professionalism expected of a four star establishment.

We had a family room, which was spacious, with very comfortable beds. During our stay our room was cleaned each day to a very high standard, which was lovely to come back to. We had two evening meals in the main restaurant and the food was exceptional on both occasions. Staff were professional, attentive, and friendly in all areas of the hotel. The lobby area was a delight, such a tranquil place to sit and relax.

Stayed in April 2024

The heating was controlled by the hotel. It was very cold at the weekend and we could not put the heating on in the room. It came on around 6.45pm and so we needed to shower and get into bed to keep warm.

Superb location with amazing views. Room very clean.

Stayed in March 2024

Our bathroom was absolutely freezing. We could not heat it up at all. So even though it was big with a tub, you could only be in there for at couple of minutes

Had the afternoon tea. It was beyound what expected ...and the waiter was so Nice!!

Stayed in March 2024

How cold ir was , single double glazing by the time u ate your food it was stone cold did ask for heating in room to be turned up an not to be sat at window think the windows need replacing, clear window in bathroom

Over all hotel good food good room good size location very good

Stayed in March 2024

Overall quality of product

Over priced not very good quality

Stayed in March 2024

We had an excellent stay, very clean comfortable and practical room for our family. The food was fantastic and all the staff were kind and friendly.

Stayed in February 2024

There wasn't really anything to not like. Was expecting a wee bit more of a luxury room. But as I said there was not much to dislike in our stay.

Breakfast was very good lots of choices. Location excellent. Lounge areas where also very good, lovely to sit & chill out read a book or just chat.

Stayed in February 2024

Beautiful location

Stayed in February 2024

The evening meal was below the standard expected. Fish overcooked and contained bones

Comfortable and facilities good

Stayed in February 2024