Breakfast wasn't the best, especially croissant and pastries.

Fantastic location and gardens, very good spa facilities and comfortable room.

Stayed in April 2024

WiFi in room was dreadful. Television reception was unacceptable. Room was cold during the day. Heating went off early morning and didn't go on again until 6pm. Heating seemed to come on really early in morning when we were sleeping. Should have come on a little later when it would be appreciated, and it should be set to come on again earlier in the afternoon. We had to sit in room with our coats on. April in Scotland can be very cold, which it was. Its a shame because we loved the hotel. They need to upgrade their wifi and rethink their heating settings.

Loved the hotel and staff were very nice.

Stayed in April 2024

Very clean and nicely run loved restaurant and pleasant staff and laundry room

Stayed in April 2024

The flow of water from my shower in my single room wasn't great, although the shower in my daughter's twin room was excellent. The price of drinks - ouch!

The hotel exudes a great presence, and it was enjoyable to learn something of its Victorian origins and subsequent history after visiting the mini museum situated in the basement. There is plenty of space and the opportunity to genuinely relax indoors, whilst the location offers close access to all manner of sporting and outdoor activities, especially hill walking. My two daughters also enjoyed the swimming pool. Breakfast (self-service) was great - lots of cold and hot selection plus lovely views.

Stayed in April 2024

On arrival, the receptionist was not very welcoming. She was curt and seemed to be distracted. We got the feeling that we were in the way. Not the sort of welcome we have received in the past.

Room was really nice and the food at breakfast and dinner was lovely.

Stayed in April 2024

Everything!

Stayed in April 2024

Although the room was spacious and clean, the decor was quite tired looking, and there was only one small wardrobe in our family room, which provided storage for just one person. The water pressure in the shower was very low, which was slightly disappointing, and meant showers took about three times longer. While we were using the restaurant we noticed a couple of waitresses standing around on their phones. I personally thought that detracted from the professionalism expected of a four star establishment.

We had a family room, which was spacious, with very comfortable beds. During our stay our room was cleaned each day to a very high standard, which was lovely to come back to. We had two evening meals in the main restaurant and the food was exceptional on both occasions. Staff were professional, attentive, and friendly in all areas of the hotel. The lobby area was a delight, such a tranquil place to sit and relax.

Stayed in April 2024

The heating was controlled by the hotel. It was very cold at the weekend and we could not put the heating on in the room. It came on around 6.45pm and so we needed to shower and get into bed to keep warm.

Superb location with amazing views. Room very clean.

Stayed in March 2024

Our bathroom was absolutely freezing. We could not heat it up at all. So even though it was big with a tub, you could only be in there for at couple of minutes

Had the afternoon tea. It was beyound what expected ...and the waiter was so Nice!!

Stayed in March 2024

How cold ir was , single double glazing by the time u ate your food it was stone cold did ask for heating in room to be turned up an not to be sat at window think the windows need replacing, clear window in bathroom

Over all hotel good food good room good size location very good

Stayed in March 2024

Overall quality of product

Over priced not very good quality

Stayed in March 2024

We had an excellent stay, very clean comfortable and practical room for our family. The food was fantastic and all the staff were kind and friendly.

Stayed in February 2024

There wasn't really anything to not like. Was expecting a wee bit more of a luxury room. But as I said there was not much to dislike in our stay.

Breakfast was very good lots of choices. Location excellent. Lounge areas where also very good, lovely to sit & chill out read a book or just chat.

Stayed in February 2024

Beautiful location

Stayed in February 2024

The evening meal was below the standard expected. Fish overcooked and contained bones

Comfortable and facilities good

Stayed in February 2024

Booking should tell customer when booking that it is not a double room but a cottage not in the main building

room quiet can roast potatoes with the fireplace breakfast 25 pounds - not worth the money

Stayed in February 2024

Limited bar menu. Main restaurant was closed for a function.

Lovely location. Friendly staff. Large room. Good breakfast choice.

Stayed in December 2023

late service of room on our full day of stay

Lovely spacious, dual aspect, ground floor room. Comfortable bed and quiet.

Stayed in February 2024

would of liked a gym

room was very comfortable, bathroom was excellent. food was lovely in the bar staff were very helpful

Stayed in February 2024

It was a bit underwhelming

The look

Stayed in February 2024

No complaints. Everything was as expected.

Friendly and courteous staff at reception on arrival the hotel and facilities were fully explained. The room was superb, excellent facilities, very comfortable bed and beautiful views.

Stayed in February 2024

Attention to detail in the cleanliness of the bedroom carpet in our arrival. Limited vegetarian choices on menu. Would love to have had a better view from the bedroom. We weren’t able to get a seat in the bar after dinner, so went back to our room. We could have sat at any of the seating areas, but those next to the fires were occupied. First come, first served. There was a bit of noise from people in the room above stomping about until about 12.30, but didn’t last too long.

Location was great. Stunning building. Enjoyed the spa treatment and museum.

Stayed in February 2024

Having to leave

Everything

Stayed in January 2024

Rooms are comfortable and well sized. Lovely breakfast spread. The scenery, the grounds - amazing.

Stayed in January 2024