Croxteth Grove, Liverpool, L8 0RU, United Kingdom
#77 of 97 B&Bs and Inns in Liverpool
Guests' ChoiceBased on 143 hotel reviews
5.8Cleanliness
6.5
Comfort
6.6
Location
7.1
Facilities
6.0
Staff
7.8
Value for money
6.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 December 2023
Gregory
United KingdomBathroom smelt when I arrived, toilet hadn't been flushed
Nice size room and bathroom, warm, having a kitchen was good
Stayed in November 2023
Reviewed: 1 October 2023
William
United KingdomIt was cold, couldn’t warm the rooms up and the shower wouldn’t get warm either, it was ok for the one night we stayed
Great for parking, close enough to the nightlife
Stayed in October 2023
Reviewed: 18 September 2023
Margaret
United KingdomI had to pay £100 fee when we were leaving and I was assured that this amount would be reimbursed to me, as to date I have not received any refund into my account. Please attend to this matter urgently and I await your earliest reply...
Near to facilities
Stayed in July 2023
Reviewed: 16 September 2023
Annemarie
IrelandThe room hadn't been cleaned properly. There was dust and a plastic bottle by my bed. The bathroom was tiny and actually difficult to manoevur from the toilet.
Building is secure and quiet.
Stayed in September 2023
Reviewed: 11 May 2023
Jan-willem
NetherlandsBadly cleaned, dust and stains on cabinet and tables. Mold by the window and in the shower. Shared kitchen with almost nothing in it, not much in the room. Very thin walls, could hear anything from the room next to me. Room could be mantained better.
Location was great. Quiet neighbourhood with much green around it. Nice building with lovely interior
Stayed in May 2023
Reviewed: 23 January 2023
Jason
United Kingdomwas -4/5 when we arrived and all heating was turned off. Room was freezing for over 1 1/2 hours. Radiator leaked a bit in the bathroom. Shower has low pressure Main front door needs a door closure. found it was open at 11pm so not so safe. quite outdated and in need of a refurb
complimentary tea and coffe in the room, comfy bed close to city Center. staff seemed to be quite helpful. room was clean and cosy
Stayed in January 2023
Reviewed: 1 December 2022
Matthew
United KingdomOnly one plug socket in the room - too far away to plug TV and kettle in (I moved the kettle but couldn't do anything about the TV). Shower pressure and water volume could have been better. Bathroom door handle fell off as it wasn't screwed in enough - I had to reattach it. I was told the WiFi password but not the name of the WiFi network - I tried a few different networks before it connected.
The room was clean. It was warm (I stayed end of November). The bed was comfortable. Plenty of space in the room. Nice quiet road so no outside noise. Staff were friendly and helpful.
Stayed in November 2022
Reviewed: 31 October 2022
Liam
United KingdomBeds were quite uncomfortable
You get what you pay for. Price was good for what you got.
Stayed in October 2022
Reviewed: 27 October 2022
Jason
United KingdomDoors very difficult to open. Only two tea bags. Shower gell and hand soap same colour, smell and consistency. Upstairs toilet flush. Tide mark in bathroom light, extract fan didn’t work. All in all rather poor attention to details.
Off street parking
Stayed in October 2022
Reviewed: 24 October 2022
Inge
United KingdomI would really have liked a bedside light. It was hard to get anyone to answer the door in the main hotel.
Everything was fine except, see below.
Stayed in September 2022
Reviewed: 3 October 2022
Tean
United KingdomBed was broken (but usable)and covers stained. Floor wasn't the cleanest. And hallway smelt of damp. Small amounts of black mold in some corners of room.
Complimentary breakfast at the check-in Hotel was lovely. Bathroom was large and very clean.
Stayed in October 2022
Reviewed: 3 July 2022
Courtney
United Kingdomthe shower was poor there was practically not much water coming out of the shower head
clean rooms
Stayed in July 2022
Reviewed: 26 June 2022
Lockett
United KingdomShowers could do with an update as some didn't work correctly. Rugs in the room were nice if a little dated but also slid way to easily causing potential accident.
Was a good location with good sized comfy beds. Staff that checked us in were very friendly and helpful. Was good value for money and easy to get to town.
Stayed in June 2022
Reviewed: 13 June 2022
Yoko
United KingdomIt’s just the noise you can hear from the hallway after midnight…
It was nice and clean
Stayed in June 2022
Reviewed: 9 May 2022
Alan
United KingdomNothing really
Good size room away from the main hotel. A good walk into the city but plenty of buses. Nice leafy area for those who would prefer less hustle and bustle. Lark Lane is a 10 min walk which is a little town in its own right with plenty of bars and restaraunts
Stayed in May 2022
Reviewed: 7 May 2022
Ann
United Kingdomisolated
it was ok
Stayed in April 2022
Reviewed: 27 April 2022
Sarah
United KingdomFloors weren't very clean, bed is very soft, the kitchenette was not well maintained, although all issues were dealt with by house keeping
Receptionist was extremely helpful and friendly, room size was great, with kitchenette, free parking, safe area
Stayed in April 2022
Reviewed: 4 April 2022
Carl
United Kingdomhairs in shower dusty shower head holder unscrewed from wall peeling paint in bathroom ceiling extraction fan not working
good room size
Stayed in April 2022
Reviewed: 22 November 2021
Cher
United Kingdomtoo cold in room no heating at all no lights in garden for parking not good
was ok
Stayed in November 2021
Reviewed: 21 November 2021
Matt
United KingdomCouldn’t adjust Water shower temperature
Stayed in November 2021
Reviewed: 18 November 2021
Anabela
United KingdomThe double bed sunk in and squeaked Just one power plug which was half way across the room
The location was good
Stayed in November 2021
Reviewed: 8 November 2021
Diane
United KingdomDecoration, space and cleanliness
Location was good for our planned weekend
Stayed in November 2021
Reviewed: 31 October 2021
Liz
United Kingdomthe bed was very comfy there was free parking it was very clean lots of space in the room
it smelt strongly of marijuana shower not very powerful
Stayed in October 2021
Reviewed: 25 October 2021
Jacklin
United KingdomThe rooms were very spacious
The location
Stayed in October 2021
Cape Town, South Africa
Praia do Forte, Brazil
Villasimius, Italy
Krabi town, Thailand
Lefkada Town, Greece
Rome, Italy
Ao Nam Mao, Thailand
Pécs, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content