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Reviews of The Queens Hotel 4 stars

Clarence Parade, Southsea, Portsmouth, PO5 3LJ, United Kingdom

#12 of 26 hotels in Portsmouth

Guests' Choice

Review score

Based on 2096 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed, hard pillows, not much room to get round bottom of bed and wall which had TV on.

    Good location, great decor, water available to refill bottle on each floor, free parking.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Nice stopover for early ferry to the Isle of Wight.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room had not been refurbished, and was a little disappointing given the overall feel of the hotel.

    Striking looking. Nicely decorated inside.Free parking on site. Breakfast room excellent. Good mix of bars and eateries nearby. Handily placed for Isle of Wight ferry terminal.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Minor issues like fan in bathroom not able to turn off & no hot/cold indicators on sink taps. Hotel quite hot so had to open windows.

    Friendly, helpful staff. This was our 2nd visit but without breakfast although the breakfast is very good, plenty of choice & nice dining room. Organic friendly shower/hair shampoo. There's registered parking & an easy walk to promenade, Portsmouth Naval museum one way & Nature museum opposite way (both worth visiting). Security safe, refrigerator & tea/coffee making facilities, plus ironing board/iron in room. Dogs provided with a special meal,bowl, Ball, poo bags & towel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    A perfect base for our 2 night stay within easy reach of Southsea restaurants & the Gunwharf Quays area.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I would like a coffee machine in the room, the bathroom could be updated.

    The decor in the reception, bar & restaurant was beautiful. The breakfast was very good quality & the staff were all friendly, polite & helpful. The bedroom was clean & comfortable. Car park is useful.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Fun
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location & and a busy place. Lots to do

    Stayed in March 2024

  • Reviewed: 3 May 2024

    9.0
    As always a comfortable and enjoyable stay at this hotel.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Would love to have decaff tea/herbal teas available in the room.

    Lovely rooms with great amenities. Always clean and comfortable. Staff on front desk always friendly and organised. Breakfast at this hotel is fantastic and the waitress on shift was welcoming and super efficient - she always does a great job and nothing is too much trouble.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    9.0
    It was a comfortable and enjoyable stay of one night
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit cheaper would have been good

    The breakfast was excellent and attention was paid to my dietary needs. I was attending an event in the hotel so the location was perfect. Staff listened to me and reacted to my wishes

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Easy and pleasant last minute stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, newly decorated

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    some bits were a little dated

    Great old hotel classic style

    Stayed in February 2024

  • Reviewed: 23 April 2024

    8.0
    Excellent in nearly every way
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In our room the outside blue uplights shined all night Could be a little bit annoying (maybe turn off at midnight?

    Location, rooms,food,services all excellent

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Enjoyed our two nights at the hotel
    • Leisure trip
    • Couple
    • Large Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom tired and shower was not thermostatically controlled so difficult to get temperature adjusted.

    Comfortable bed. Good view of the Solent and Isle of Wight. Better ‘atmosphere’ than modern hotels.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff were very friendly especially the waiting staff in the restaurant where we ate dinner.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Light outside shone through the gap in the top of the curtains. Would have expected breakfast included in the room price which was expensive

    No breakfast booked

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    An enjoyable stay
    • Leisure trip
    • Couple
    • Large Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything the staff, the room, the view of the Solent , the food. But what separate this hotel from others was its staff. Nothing was too much bother to them. The greeting Hello, How may I help, to Did you enjoy your day/stay. They were a happy team. My one mistake I didn't observe the girl name who welcome us and said goodbye, she was genuine help us with taxis, saved us money by giving us discount leaflets, checking us out. Thank you for making our birthdays/anniversary so memorable.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much to not like ! Will be back

    Great value for money and gorgeous hotel , loved the decor

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    good breakfast and service Bar open until late

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    We had a great stay at this hotel and would go again to this hotel if we were in that area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    I didn't like being woken up at 12.30am on the first morning, and then at 3.30am the second morning. With 2 different people. trying to find there friend's.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    amazing chef!!!
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    the room didn't get serviced for two days because we left the room late.

    the foyer area is beautiful. the staff very polite and helpful. the food is out of this world.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bathroom was smelly

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Lovely location and the hotel makes the most of the age of the building.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was small (which was OK as a solo traveller) and rock hard! The breakfast was lovely but seemed v expensive. I’ve stayed in central Southampton at the grand harbour where it was £15 per head…and Bills comes in about the same price…£15.

    Great location and view. Parking was particularly useful. The decor was stunning…loved the carpeted staircase. Staff were are very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    A superb hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant is overpriced, and the food is not good enough to justify the cost. I highly recommend the hotel, but eat out!

    The room was great, the bed was comfy and, importantly, strong WiFi in the room. A great place, I will be back.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Old world charm

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning staff hoovering hallways at 8am. Other than that it was,all very good.

    Nice room, decent size bathroom, clean and tidy. There is a nice little bar and the staff were fantastic. It was also quiet. Nice little touches of water in room

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small double bed

    Dog friendly room service

    Stayed in March 2024

Showing 1 – 25

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