St. Michaels Road, West Cliff, Bournemouth, BH2 5DU, United Kingdom
#13 of 69 hotels in Bournemouth
Guests' ChoiceBased on 767 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 2 May 2024
Giuseppe
United Arab EmiratesN/a
Clean and spacious rooms.
Stayed in May 2024
Reviewed: 1 May 2024
Simon
United KingdomNice if had biscuits with our tea only 2 teabags english tea and lemon tea no hot chocolate .been in cheaper hotels and had extra things .we did have a fridge
Nice hotel nice views clean .overlooking sea .
Stayed in April 2024
Reviewed: 29 April 2024
Joy
United KingdomWhen guests in the room above walked it was like they were coming through the ceiling and at 4am that’s really not what you want ! Not sure what could be done to resolve the floor vibrations !
Lovely room , good location, good food
Stayed in April 2024
Reviewed: 29 April 2024
Jennifer
United KingdomDated rooms.
Communal areas. The view.
Stayed in April 2024
Reviewed: 28 April 2024
Robina
United KingdomBreakfast was awful for 17.50 I would expect the breakfast to be cooked fresh not buffet, the bacon was all stuck together in able to separate looks like it had been cooked the day before, the sausages were small and tasteless, and the fact that I served myself and I was charged a service charge, had my breakfast out the next morning which cost 12.50 and was cooked fresh not charged service charge x I left my own tip
Room was lovely and clean very comfy
Stayed in April 2024
Reviewed: 28 April 2024
Jyoti
United KingdomBreakfast was average and was exactly same all days we were there.
Superb location and rooms are spacious. Staff is friendly.
Stayed in April 2024
Reviewed: 27 April 2024
John
United KingdomNothing
Well puy together establishment. Good staff good rooms and service
Stayed in April 2024
Reviewed: 27 April 2024
Ann
United KingdomThe passage to the cottage rooms was cold and a bit rundown, but the room itself had very effective central heating, and I prefer an old-fashioned radiator to wall-mounted aircon. Would have liked more variation in the evening menu.
I had cottage room 502 with a fantastic sea view over the pier, the main reason for choosing the Highcliffe. However I was initially allocated a room with no sea view despite booking one, then offered cottage room 518 with sea only visible by peering round the desk. The staff were very helpful, but if I'd checked in later I might have been disappointed. I recommend confirming a specific room in advance. Breakfast: I liked the omelette service.
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomNA
Fantastic breakfast room if you can get a table by the window wonderful ocean views and really friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
Christine
United KingdomCouldn’t fault the breakfast or the staff . The enormous room was lovely, but there were no drawers in the bedroom , and it would have nice to have had a shaving mirror in the bathroom .
Breakfast was lovely, everything I needed , and thick rashers of bacon! The bedroom was lovely.
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomThe maze of corridors! Having to pay for parking.
Double Room was comfortable; breakfast was good; location good to walk into town
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United Kingdomlocation excellent , breakfast good - room splendid
Stayed in April 2024
Reviewed: 21 April 2024
Geoffrey
United KingdomNo clothes draws in the room which made it look untidy. Repetitive Muzak playing in the bar Not necessary.
Good location and breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 21 April 2024
April
United KingdomCreaky floor.
Lovely big room and super comfy bed.
Stayed in April 2024
Reviewed: 21 April 2024
Lynne
United KingdomSome minor repairs/decoration needed.
The location and the views.
Stayed in April 2024
Reviewed: 20 April 2024
Samantha
United KingdomGreat location - lovely deluxe rooms
Stayed in April 2024
Reviewed: 18 April 2024
Taker
United KingdomNothing.
Consistent with the Marriott brand. Good quality and organised
Stayed in April 2024
Reviewed: 17 April 2024
Christopher
United KingdomNothing - we had a small problem with the water but this was rectified within the hour.
Wonderful location with beautiful sea views - would be worth paying extra for a sea view room, the bar and restaurant look out to the sea - so calming. Our room was generous size and very clean, with shampoos etc provided. Breakfast had lots of choice hot and cold and was available till 10.30 - so you didnt have to get up too early. Really enjoyed our stay.
Stayed in April 2024
Reviewed: 16 April 2024
Rupi
United KingdomGreat location in terms of access to the beach and options for restaurants in the local vicinity. Friendly helpful staff, rooms were lovely and clean.
Stayed in April 2024
Reviewed: 15 April 2024
Iain
United KingdomHotel tired looking, inside and out. Stayed in the cottage which was also a little tired. TV did not work.
Great Location and good facilities. Stayed in a cottage, good size, clean and comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Frank
United KingdomFood and bar prices
Location and presentation
Stayed in April 2024
Reviewed: 15 April 2024
Jenner
United KingdomBeautiful sea view, attentive staff
Stayed in April 2024
Reviewed: 13 April 2024
Emma
United KingdomRoom Clean Food Lovely and Good Overall
Stayed in March 2024
Reviewed: 13 April 2024
Backhouse
United KingdomFirstly not happy how far my room was from Reception!! Disappointed with the view from my windows..looked out onto rooves and buildings.. Breakfast was almost cold when it arrived by Room Service. Poor flow from the shower and it was so difficult to get a decent hot temperature for the water. It kept going hot then cold!! So annoying.
The location and the interior and size of the room.
Stayed in April 2024
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