Room was freezing cold at night

Decent location close to Bosworth village

Stayed in October 2023

It was like sleeping in a fridge

It was local to my destination

Stayed in November 2023

Sold out to coach parties I booked a family room and got downgraded to a twin Dinner bed and breakfast package was very poor Room was soulless, beige and no art/pictures Bar was unmanned for most of the evening which made the coach party men irate and unpleasant

Beautiful building with so much potential

Stayed in November 2023

Heating and workmen/ women need to clean up after I.e., screws and wood shavings were on the floor (walkway to bedrooms)

Stunning grounds, lovely building, staff were friendly, leisure facilities

Stayed in October 2023

Very disappointed the pool and jacuzzi were closed, we only booked it because of these facilities. Breakfast was excellent. Evening meal was poor, mash potato was like smash and roast potatoes done in deep fat fryer. The room was poor needs refurbishment. Like the general feel of the hotel surroundings.

Stayed in November 2023

Needs a massive update but it’s ideal for work in a nice little town

Location

Stayed in November 2023

My room was cold and the decor needs an update

Breakfast was nice and staff were helpful and friendly. The room was large as well

Stayed in November 2023

Cold room requiring portable heater Dripping shower Bed that my wife said she hadn’t rolled away so much since Valentine’s Day. Pool not functioning but then at £7 per hotel guest plus £1 per towel kind of puts u off anyway. Not a luxurious place. Most of all, people here are nice & keep this place running. Could Brittania please sort. Also a direct phone number to reception not via their hopeless centre where they cannot connect you.

I really want to give a rave review. But it’s a tad Fawlty Towers. A friend got married here 20 years ago & I stayed. It’s safe to say the building hasn’t received much maintenance since. But I came here for a 50th party nearby. Upon arriving we found a parking space (just) the hotel was v busy so must be doing something some things right. Check in fine & nice staff. Headed to room (suite room 131) it was colder than my ex. Went to reception, found the nice housekeeping lass & asked for a portable rad as the reds in the room were clearly of another era. Got back to the room. Wife is like there is massive torture drip from shower, I’m like…close the door. Nope the drip was not for anyone with any heating, back to reception. No other rooms. Suggested towel under drip n free bottle Of house wine. If u can fall asleep. Just drink a bit more. Next morning I turned on dripping shower. Was like a tsunami. Great but the shower tray was last ready for this in 1979. Hence if u want this shower u better be quicker than lightening. Breakfast was apparently good but £12 - can’t say I saw it I was sleeping off the shower prep & shower trauma.

Stayed in November 2023

Disappointed that WiFi was only available in the bar & reception. The room was cold on arrival and we couldn't adjust the radiator so it stayed cold all night/morning.

The hotel & surroundings were lovely & staff were very friendly.

Stayed in November 2023

Hard mattress

Clean and well stocked room

Stayed in November 2023

Lack of room service with small children, buffet meals in the restaurant in the evening. It's normal to have a breakfast buffet but not so in the evening. The options were not popular with the kids. I got the impression that pool access was included in the booking based on the booking.com details and I even messaged to check the opening hours and that children are allowed at the pool which was replied to but no one mentioned that the pool was at extra cost and I was charged both days for that. After arrival I advised we wanted to visit the pool as we were a little early and we were directed to the pool only to find then that it was not included in the booking even though mention of a family friendly pool in the venue description was the main reason for the venue choice. Pool was cold enough to be a surprise but not so cold it stopped us going back day two. There was mention of the option of having fruit in the room in the description and to ask on arrival. I assumed this would have an extra charge but I was advised on arrival that fruit for the room is not available which surprised me. Booking.com sent details of 2 guests to the hotel despite my putting myself and 2 children in the booking details and I had to call the hotel and confirm the actual booking details.

The location was amazing, beautiful building and location and grounds. The room was very clean and comfortable and happy they switched the executive room for a family room for us. Amazing bathroom The kids loved using the pool. Staff were all polite and friendly and didn't seem to mind the children running around being cheeky and were supportive.

Stayed in November 2023

Many parts of the building needed some tlc and were quite dated. Some redecoration was occurring in various parts of the building. The actual room was comfortable but appeared unfinished in parts.

It was a lovely building with lots of history and character.

Stayed in November 2023

Room was full of ladybirds in massive clumps all over the place. Room was old fashioned and hotel is generally a bit run down and needs a redo.

Use of pool.

Stayed in October 2023

Very busy. Long queue for breakfast

Helpful reception staff Quick path to town centre Nicer than I expected

Stayed in October 2023

The food was dry and bland, vegetables tasteless and salads not existent absolutely not fine dining. The noise from the room overhead meant we got no sleep. Advertised as dog friendly but he was confined to the bedroom. Not suitable for dogs from that perspective. We thought we were staying in a fabulous Hall but we’re confined to the pokey hotel next door, no access to any glamour that was reserved for weddings and events. We had to PAY to get Wi-Fi in our room!

The staff were absolutely fabulous from reception to the bar to the restaurant, handy man, poolside and cleaners included. They all made the place! Beautiful location.

Stayed in October 2023

The dinner basically was running glow by 7.30pm! There was not much choice left. We didn't know the dinner rate was not a la carte, the choice left was limited and they did not put out enough food after 7.30pm. However, no complaints on breakfast plenty of food! Just do the same for dinner. Rooms need to be renovated, looking very tired.

The area is great, lovely little town and cafe.

Stayed in October 2023

The food was very poor. Evening meal and breakfast was overcooked and dry. We had to keep asking for fresh food to be brought out. The pie wasn't replaced. No orange juice for breakfast. No dairy free yoghurts. Desserts were frozen gateaux and cheesecake. No cheese as an option.

The location was fabulous.

Stayed in October 2023

Dinner was a buffet and this finished at 9pm which was no good for our team due to late working. Hot water was being serviced so a Luke warm shower was not ideal. Not enough parking with one car park shut even though it was required.

Was a reasonable price with plenty of rooms.

Stayed in October 2023

The location and the staff was friendly

Stayed in October 2023

Very dated inside could do with a revamp on interior and food menu

The outside of the hotel was beautiful spa facilities where good

Stayed in October 2023

The dinner, there wasn't a choice for people with allergies, unless I wanted potatoe salad as a starter there was nothing else I could eat, and I could only have one thing for main and no dessert. Also the plates still had food stuck on them from previous meal time had to discard a few before we found clean ones. The addition of a bosh coffee machine in the room was very nice but unfortunately still had empty coffee pod in from previous occupants.

The breakfast was really nice, the staff were polite, friendly and helpful and the location was really good.

Stayed in October 2023

Our Room 215 was so high up and hard to get to roof was very low should not use as Bedroom to small and dangerous for guests to be there

Nice area Hotel has added nice touches Like cushions sweets on reception

Stayed in October 2023

No heating in rooms, cold and radiator did not work. Paid £7 per night for internet that was substandard and repeatedly dropped out.

Easy to find.

Stayed in October 2023

my room was very small..... I would say it was a store cupboard at one point !! bed was very uncomfortable regarding the restraurant....although the food was reasonable and the staff were very pleasant, the crockery and cutlery were filthy. At one point i returned four plates from the carvary station as they were unfit to eat off. one of my colleagues rooms had quite a few issues that reception were not really bothered about and when asked for a refund of £7.00 for the cost of internet that was required for work, as it did not work, were refused and told if they stayed again they would get it free.... We did not use the spa facilities (pool) as understand that you need to pay extra to use these facilities. This is not stated on the web site so is quite mis leading

hotel and grounds looked extremely nice from outside and reception area was very nice. Lovely bar

Stayed in October 2023

Room was spacious but dated. Bathroom needs an upgrade. The bathroom also had no extraction, maybe other rooms had this. We were on a high floor which wouldn't be suitable for everyone.

Location. Spacious room. Breakfast was ok. Staff were friendly & welcoming.

Stayed in October 2023