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Reviews of The Burlington 4 stars

Marine Parade, Worthing, BN11 3QL, United Kingdom

#33 of 68 hotels in Worthing

Guests' Choice

Review score

Based on 1153 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Very enjoyable, with a lovely room, and comfy bed.
    • Leisure trip
    • Couple
    • Executive/Honeymoon Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing we didn’t like .

    On the sea front with sea view, near all shops, restaurants…

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No bath.

    On seafront. Staff very friendly.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Wonderful hotel if you avoid the bad room.
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room. (403). Nowhere near the size or level of comfort we’d expected based on the room description and price (£180 a night) When I complained I was told they’re full and “what do you expect me to do?”. No apology, & no follow up.

    Everything super clean. Public areas very nice. Great location. Excellent food (breakfast and dinner). Staff almost all very helpful and friendly.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Very happy with the room. The staff very all very nice and helpful. The hotel is very nice inside. The bar and restaur
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel had a restaurant and bar, recently renovated and we booked planning to eat at the hotel on Sunday. Unfortunately when we asked to book a table we were advised that the hotel had a function and we would not be able to do so. When we asked if we could use the bar, we were advised that this was also unavailable to us. So we found ourselves staying in a hotel, unable to eat in the restaurant or use the bar. So no use of the facilities they promote. We were given to understand that thus was the case for many weeks to come. Therefore I would suggest that if you plan to use the restaurant or the bar, avoid booking at the weekend. Our room had breakfast included. This is available in the breast room. It was very nice, with a wide choice. Unfortunately, possibly as part of the refurbishment, the dining chairs have been upcycled. While they look very nice, they are very unsteady and 'sway' when you sit on them. I swapped my chair from another table, which I saw another guest do, but they all appeared to be the same. So while the breakfast was very enjoyable, the experience was spoiled by the uncomfortable chairs.

    The hotel is at the high end of hotels in the area. It's is currently going through a refurbishment. The room was very nice and what i expected for the cost of our stay.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Wonderful food. Helpful staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom … no dressing table…. Poor mirrors….damaged tap. No side tables… no drawers

    Restaurant

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Lovely hotel, great location, nice bar. Full English for breakfast included in the room rate - very good value.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Could open bedroom window.. Staff all went the extra mile. Breakfast was brought to one and offered a good variety. The lift worked.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Very pleased with the experience and assistance of Katerina since I have a physical disability
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Price increase since Covid somewhat disappointing

    Katerina was extremely helpful and informative during my stay

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    extremely pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very pleasant Dinner, followed by an excellent Breakfast, and very caring and helpful Staff

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Fantastic location, nice but could be fabulous with a bit more thought
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The ridiculously low head height in the twin bathroom. The food (breakfast) although ample was pretty average.

    The double room was very nice although the carpet was a bit grubby. The twin room was very nice but the bathroom was only suitable for very small people due to the raised floor

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Unfortunately I became ill with a migraine, lady on reception 30th March 24, went out of her way to allow me extra che
    • Leisure trip
    • Solo traveller
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    My room was very large, had all the comforts needed, but was warm in entering, after a while I was soo cold, I had to wear bathrobe in bed! The bathroom was absolutely freezing. NOT GOOD as I paid a lot of money for 1 night

    The positioning of Hotel was perfect

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    A good stay
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very big and spacious

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Room lovely breakfast disaster
    • Leisure trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night

    Breakfast was a disaster. There was a young lady at the breakfast room bar no other staff. I order a full English without beans and a poached egg with coffee and juice. I went to help myself from the continental breakfast, there were no bowls for fruit or cereal, the chopped fruit bowl was empty. I asked for more bowls and they did get brought out. I thought coffee would arrive shortly, after 25 minutes I had to ask another staff member about my breakfast. I did get my coffee shortly afterwards but after waiting a total of 50 minutes and other guests getting their breakfast I had to ask again for my food. Another couple also had a long wait. I think it may have been the Manager she was very apologetic but it really spoilt the stay. The food was absolutely delicious when it arrived.

    The room was lovely very clean comfortable bed had a really good nights sleep.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our rooms bathroom was up a couple of steps and as a tall person it meant I was bumping my head lots and could not use the shower. There was no warning about the bathroom unfortunately.

    The lobby and hotel itself was clean and modern. It was near the beach and close to town centre. The building has a lot of history which I liked.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming and friendly FOH staff and easy check-in. Impressive building in a good location. I stayed in a single room, which was well equipped and clean. Breakfast was great, high quality, and plenty of choice, hot and cold. I would definitely stay again if in the area.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The building is a bit tired and could do with a bit of TLC. We started during a St Patrick's party and it was a tad noisy when we went to bed.

    Lovely staff, very friendly! I was able to check in a bit earlier which was great. We really enjoyed the breakfast. Fantastic view.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Lovely hotel stay, a real gem in Worthing.
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike. It was gorgeous.

    The hotel felt very classy, period features, lovely sea view, quiet, fantastic breakfast

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking a real problem (but I understand this is out of there control)

    Breakfast very good

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Satisfactory
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower controls not straight forward, why not have some just simple to do, that do the same job Water supplied in room tasted of chlorine

    Breakfast good, coffee was not hot food in restaurant much improved since our last visit . Well done

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Lovely, relaxing, break.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I have to give my feedback on what I did not like. The scrambled eggs at breakfast. Rubbery and flavourless. The rest off the breakfast made up for it. Very good.

    This hotel has a,good restaurant. Exceptional service and very good food. Bed very comfy and slept well. Quite hotel and location. Very clean. Reception staff on both days helpful and friendly.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    My TV wasn't working. I asked for it to be looked at while I was out, and it was on when I came back, but only a few Freeview channels were available. Service at breakfast was very slow, but when I eventually got my coffee it was great.

    Extremely cosy room with lovely bathroom . My cooked breakfast was excellent.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit further from the town centre than I expected, a 15 minutes walk, and the room rates a bit higher than I would have wished.

    The all inclusive breakfast was excellent, and it was very cool having actual metal keys, most places it's a plastic card. The bedroom and ensuite bathroom were very modern, especially compared to the outside.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    OK but I think there may be better value for money in Worthing
    • Business trip
    • Solo traveller
    • Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The location wasn’t good for me and the bar area was small and not very comfortable

    Very nice bathroom Large room Good breakfast

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Lovely find
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was compact, but had everything we needed to be fair. The room was sooooo hot when we got there, but soon fixed by turning the radiator off and opening the windows.

    We had an executive double, the room was big, clean, the bed was super comfy.

    Stayed in February 2024

Showing 1 – 25

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