Chaloner St, Queens Dock, Liverpool, L3 4AJ, United Kingdom
#82 of 105 hotels in Liverpool
Guests' ChoiceBased on 7293 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.7
Facilities
7.3
Staff
8.7
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 21 April 2024
Davis
United KingdomLittle to much walking
The city of Liverpool
Stayed in March 2024
Reviewed: 21 April 2024
Jason
United KingdomRoom was a little dated.
Staff and location were great for a short stay over in Liverpool.
Stayed in April 2024
Reviewed: 21 April 2024
Carl
United KingdomMore choice of the cooked breakfast
Breakfast was nice had plenty of choice
Stayed in April 2024
Reviewed: 20 April 2024
Christopher
United KingdomThey use parking eye.
Location close to M&S Arena and own car park.
Stayed in April 2024
Reviewed: 20 April 2024
Penn
United KingdomHard mattress and traffic noise
Cleanliness
Stayed in April 2024
Reviewed: 20 April 2024
Gary
United KingdomWe would have welcomed a better choice of meals, there wasn't any vegetables except peas. On pie day I had to return my meal as it was cold.
Breakfast was OK, a good choice . Staff were very polite and helpful
Stayed in April 2024
Reviewed: 20 April 2024
Richard
AustraliaWould have expected Football on in bar.
Very helpful and friendly staff at check in. Very good bath with fast and hot water.
Stayed in April 2024
Reviewed: 20 April 2024
Laurence
United KingdomThe room is old and possibly needs an overhaul. It was clean, but a little dated.
It was good price for a hotel that is a little out of town. Staff were sociable and helpful.
Stayed in March 2024
Reviewed: 18 April 2024
Penn
United KingdomNoise from traffic
It was near ware the concert was
Stayed in April 2024
Reviewed: 18 April 2024
Lomas
United KingdomNothing. Everything was fine.
The room had a good view of the Kings dock and was very quiet.
Stayed in April 2024
Reviewed: 17 April 2024
Rachel
United KingdomStaff friendly and helpful
Stayed in March 2024
Reviewed: 16 April 2024
Jeanette
United KingdomTraffic noise.
Location and parking.
Stayed in April 2024
Reviewed: 15 April 2024
Terry
United KingdomThe bed a little more comfy.
The location is good and in a nice area.
Stayed in April 2024
Reviewed: 15 April 2024
Oliver
United KingdomN/a
Charming. The room had a 90's feel to the place. Easy to find, even on foot. And near access to entertainment, namely The Albert Dock and Liverpool ONE.
Stayed in April 2024
Reviewed: 15 April 2024
Liam
United KingdomGood location, staff were friendly
Stayed in April 2024
Reviewed: 15 April 2024
Patrick
United KingdomBit dated. Rooms require a major overhaul. Limited menu. Food could be better.
Convenient location. Good staff.
Stayed in April 2024
Reviewed: 14 April 2024
Alexandra
United KingdomDecoration of the room was grim, bumpy artex walls, soulless. No soap in the dispenser in the shower. No bath mat - only a sign saying if you need one to request one, but too late by then as undressed and in the shower. Can’t see the logic of not providing one. Expensive for what it is.
Easy to find and park at
Stayed in April 2024
Reviewed: 14 April 2024
Paul
United KingdomBed was lumpy and uncomfortable
Good price
Stayed in April 2024
Reviewed: 14 April 2024
Shelley
United KingdomAlthough very clean, the rooms could do with updating and modernising. The room was very basic still had wood chip decorating the walls. The staff were friendly and polite, although we did have a knock on the door to say that we were in the wrong room ( some kind of mix up when checking in, but we were assured we wouldn’t have to move). Then whilst sat at our breakfast table (across from the kitchen door) you could hear the staff having a few laughs and swearing. Overall though a pleasant stay for the price.
The location was great and the price was very good value for money.
Stayed in April 2024
Reviewed: 13 April 2024
Linda
JerseyTooooooo expensive and I hated the £3 cost to put bag in hold. Very tacky 😟are you note making enough money 💰
Every hotel in Liverpool over priced these days. I have no complaints about hotel and I had a lovely river view
Stayed in April 2024
Reviewed: 13 April 2024
Hannah
United KingdomNeeds some attention - bathroom dated and tiles/grout quite dirty.
Excellent location, great price. Free parking was a definite bonus.
Stayed in March 2024
Reviewed: 13 April 2024
Gaynor
United KingdomThere was nothing really to dislike.
The staff were amazing. They were pleasant polite interactive and just couldn’t do enough for you.
Stayed in April 2024
Reviewed: 12 April 2024
Leeann
United KingdomDefinitely needs a decor update. Could sometimes hear noise from the corridor but wasn't overly intrusive or bothersome.
Excellent location for the m&s arena. Only a short walk. 15m walk to shopping centre. Parking and WiFi included in the price. As was breakfast which was good - cooked and continental. Range of continental breakfast was good, it included cereals, pastries, pancakes (ready made) toast, fresh fruit, dried fruits, yogurts, juices and hot drinks. The rooms are definitely dated in appearance, but have what you need. A TV, space to hang clothes, a bed and bedding which was clean and comfortable. The room was clean... the air was pungent with the smell of bleach when we arrived that we had to open the window so we were satisfied it had been cleaned. The room was warm (in a good way, I hate being cold). Staff were friendly and welcoming. The option pay a reasonable charge for additional parking on day of departure so I didn't have to move it.
Stayed in March 2024
Reviewed: 11 April 2024
John
United KingdomFood was not a high standard. Looked cheap tasted cheap would not recommend eating their . Very small menu
Location and view
Stayed in April 2024
Reviewed: 11 April 2024
Emily
United KingdomCleanliness could have been better and I didn’t think there was a good amount of resources given in the room, for example the milk to tea bags and coffee ratio was poor. We could only have 1 hot drink each.
I liked the showers-they were very powerful and I liked that it was a comfortable bed. It was perfect for an overnight stay, for the price I don’t think you can get much cheaper for a night either these days!
Stayed in April 2024
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