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Reviews of Castlecary House Hotel 3 stars

Castlecary Road, Cumbernauld, G68 0HD, United Kingdom

#3 of 6 hotels in Cumbernauld

Guests' Choice

Review score

Based on 1429 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Staff.

    Stayed in February 2024

  • Reviewed: 18 April 2024

    7.0
    Good value
    • Business trip
    • Solo traveller
    • Club Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bar area bright and not relaxing

    Food was exceptional

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Enjoyable and relaxing stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice fresh cooked breakfast . Friendly waiting staff.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Pleasant hotel with welcoming staff
    • Business trip
    • Solo traveller
    • Club Double Room
    • Stayed 2 nights

    some of the furniture in the bedroom was a bit dated

    Nice hotel, spacious comfortable room, good restaurant and friendly team running hotel

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Birthday Celebration and Overnight stay
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dining room felt cold in the morning ! When the breakfast staff member heard us saying we were cold , she turned the heating up right away !

    All of the food was lovely , there were 17 of us for dinner celebrating my husband's 70th Birthday ! All restaurant staff were brilliant ! Ourselves and Gavins sister and hubby stayed the night ! We were in the refurbished rooms which were comfy although a few items would've made the rooms perfect ! Those items I suggest are , non- slip mat for shower, shelf above sink for toiletries and full length mirror on bedroom wall , as Wedding guests or party guests can check there outfits are perfect , or to put on make up and style hair !( can't style hair in bathroom) we would stay at Castlecary again ! All staff are very welcoming and professional!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Another great stay
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited menu in the evening. Might be an idea to change the menu every few months or add more than one special to the board.

    Allocated same room as previous stay. Room is spacious & very clean. Ensuite facilities good but a little dated. Nice quiet room overlooking main street. Dined in restaurant in evening. Staff are so friendly & helpful. Food delicious with good portion size. Menu limited. Hotel was particularly busy with the arrival of a coach full of tourists which is always a good sign & a funeral in one of the suites.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Would recommend
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean . Friendly staff . Great breakfast

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Excellent customer service, with early check-in on request.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Have a coffee machine in the room. I don't like instant coffee and it was the same coffee at breakfast. Also couldn't take the dog so husband had to stay at home.

    The bed was so comfy. Everyone in the party said the same. Breakfast was excellent

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Very nice stay and will happily stay there again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The TV remote was a bit strange but we figured it out in the end,

    we have stayed there before and we were pleased to see it was still the same, clean comfortable room, friendly helpful staff and a very good breakfast, the hotel is in a nice quiet area and not too far away from main shopping centre. We enjoyed our stay and will definitely come again.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We have stayed here a few times bit this time we noticed how it wasn't up to its normal standard. Ripped duvet cover ,tired paintwork, carpet dirty. Just little things

    Friendly staff and great location

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Could be improved, but completely acceptable.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    No table in the room for working. Awful wifi. Breakfast inconsisent - no sweets on some days.

    Pleasant staff. Convenient location. Ok breakfast - tasty a la carte and some extras, such as fruit and sweets. Bar and restaurant available. Parking in front. Great shower with good pressure. No separate water taps.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Could be improved, but completely acceptable.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    No table in the room for working. Awful wifi. Breakfast inconsisent - no sweets on some days.

    Pleasant staff. Convenient location. Ok breakfast - tasty a la carte and some extras, such as fruit and sweets. Bar and restaurant available. Parking in front. Great shower with good pressure. No separate water taps.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In the annex part of hotel internet was non existent

    Perfect stay

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Well worth a visit
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Worn decor. Tired bathroom and windows

    Lovely clean basic room. Decor a little worn. Very quiet. Bathroom and windows could do with upgrades. Bar and restaurant area smart and modern. All the staff were very friendly and welcoming. Great breakfast. Plan to return and try out restaurant. Would definitely return and recommend.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Pleasant stay
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet window would not shut. Shutter on the font door was not adequate for its purpose. The door was difficult to lock.

    Staff are very friendly, lovely breakfast. A pleasant enough stay.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Short stay.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Nice rooms. Good food. Very friendly staff.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Excellent overnight stay!
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Apart from the "cold reception" in the cottage, which was remedied very quickly, there was nothing to unlike!

    We were, originally, in a cottage. However, the heating wasn't working, and the room was extremely cold. On letting reception know, the receptionist very quickly offered us a room in the hotel itself without any further charge. We were delighted to accept as it was a lovely room, but better than that, it was warm!! The staff in the restaurant/ bar were also lovely, friendly and helpful. The meals we had were cooked quickly, very fresh and hot..delicious!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Brilliant spot to stay as a base for travelling around Falkirk and surrounding areas. You can’t beat the price.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Kids meals were slightly more expensive than other places.

    Fantastic value for money and large spacious rooms. We were traveling as a family and being able to have adjoining rooms was a game changer for a family.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and the food in the hotel was really good

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Thoroughly enjoyed my stay here. Lovely hotel. The receptionists and lady cleaning the rooms that I spoke to were so l
    • Leisure trip
    • Family with young children
    • Club Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Staff were very friendly, hotel was very clean and modern. Fantastic location. Will definitely stay again.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    A good 3 Star hotel featuring good food and excellent service.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were in one of the annexes. Soundproofing between rooms was poor.

    Service from all staff was outstanding. Dinner was very good, as was breakfast.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Don’t realise rooms would be outwith main hotel building

    Staff and location

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Club Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Closing times for bar and grill were a bit on the early side

    Breakfast was good Locatin was decent to get to Glasgow and anywhere else as next to motorways Big carpark

    Stayed in December 2023

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only little down side the window was left open slightly when we arrived and was very cold in the room. But once we got into bed with a cuppa it was fine.

    Lovely clean tidy little stop over, comfortable bed.

    Stayed in November 2023

Showing 1 – 25

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