Queen Building, Park Parade, Harrogate, HG1 5AH, United Kingdom
#18 of 22 hotels in Harrogate
Guests' ChoiceBased on 2083 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.6
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 28 January 2024
Peter
United KingdomThe plumbing (particularly the room toilet) was old and not fully functional. i.e. cistern slow and noisy to refill
Mortimer the cat was joy to behold!
Stayed in January 2024
Reviewed: 18 January 2024
Katherine
United KingdomPrice a bit high
Comfortable and good location. Staff friendly and good for families
Stayed in December 2023
Reviewed: 15 January 2024
Sarah
United KingdomAsked for more coffee sachets but we didn’t get them !
We didn’t eat breakfast and location is good
Stayed in January 2024
Reviewed: 14 January 2024
Olivia
United KingdomNice hotel about a 15 minute walk from the centre of Harrogate. Friendly staff and comfortable, clean room.
Stayed in January 2024
Reviewed: 14 January 2024
Richard
United KingdomNot a lot wrong considering the money.
Room was more than adequate. Staff well informed, polite and friendly. Breakfast basic but served in a lovely room. Check-in and out staff excellent. Bar staff very good and it felt they meant it when they said enjoy the rest of your evening.
Stayed in December 2023
Reviewed: 8 January 2024
Samantha
United KingdomThe staff were lovely both in the restaurant & reception area
Stayed in January 2024
Reviewed: 5 January 2024
Shay
United KingdomFriendly staff. Very cute cat visitor! Good breakfast. The room was really well layer out and a good size.
Stayed in January 2024
Reviewed: 30 December 2023
Angela
United KingdomEverything worked well for us
Stayed in December 2023
Reviewed: 29 December 2023
Paul
United KingdomNice location for our trip
Stayed in December 2023
Reviewed: 26 December 2023
Marian
United KingdomBreakfast was a little disappointing. Generous quantities for the cooked breakfast but served lukewarm.
Friendly and helpful staff and excellent location
Stayed in December 2023
Reviewed: 22 December 2023
Graeme
United KingdomVery nice hotel and good value
Stayed in December 2023
Reviewed: 18 December 2023
Brett
United KingdomWas in a great setting & looked amazing. Shout out to Amelia she was very welcoming & made us feel very much appreciated.
Stayed in December 2023
Reviewed: 17 December 2023
Gillian
United KingdomTea and coffee not replaced unless requested.
Excellent location. Friendly staff.
Stayed in December 2023
Reviewed: 17 December 2023
Keith
United KingdomThe bedroom was far too hot. We turned off the heater but the heated towel rail in the bathroom stayed on and could not be adjusted. I tried to open a window in the middle the night, but couldn't budge one and the other was locked.
Breakfast was ok but it was disappointing that the only decaffeinated coffee was the individual packets of instant granules
Stayed in December 2023
Reviewed: 14 December 2023
Richard
United KingdomI was a bit surprised at having to pay extra for car parking.
Great old hotel which has been completely modernised. Large, clean, comfortable, warm room with separate table and chair. All mod cons. Lifts worked quickly. Good breakfast in imposing dining room with friendly staff.
Stayed in December 2023
Reviewed: 13 December 2023
Terry
United KingdomToo warm in the room though the hotel bar areas were lovely.
Loved the location and the staff were extremely friendly and helpful
Stayed in December 2023
Reviewed: 13 December 2023
Peter
United KingdomNothing except sausage and bacon
Room excellent. breakfast verity very good let down by sausages and bacon over cooked. Would highly recommend th hotel
Stayed in December 2023
Reviewed: 12 December 2023
Kate
United KingdomLittle disappointed in the room for the price. Would have expected a little more for the cost however I would recommend this hotel and will use it again
Good location, easy parking. Short walk into the town centre. Food was excellent and the staff were amazing
Stayed in December 2023
Reviewed: 9 December 2023
Leisa
United KingdomNothing at all
Excellent stay
Stayed in December 2023
Reviewed: 9 December 2023
Sadie
United KingdomRooms need proper heating installed and restaurant was very cold.
Good location
Stayed in November 2023
Reviewed: 8 December 2023
Karen
United KingdomLocation just a bit far out of town .. 15 min walk but weather was poor so felt further . Not too far if weather fine
Stayed in December 2023
Reviewed: 7 December 2023
Lor
United KingdomIn bedroom more electric plug points near the bed would have been appreciated.
The firm mattress on the bed was FABULOUS! and will definitely be a great reason for us to visit you again.
Stayed in December 2023
Reviewed: 7 December 2023
Peter
United KingdomRoom rate did not include breakfast
Location
Stayed in December 2023
Reviewed: 7 December 2023
Nicki
United KingdomRoom was a liitle cold Squeaky floor boards Water wasn't very hot for shower Couldn't use cash
Location of hotel Breakfast
Stayed in December 2023
Reviewed: 6 December 2023
Frederick
United KingdomWe had our evening meal at the hotel it was okay but not the best
The hotel has good parking and about 15 minutes walk into Harrogate centre . The room we had was large and comfortable.
Stayed in December 2023
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