Queens Quay, Derry Londonderry, BT48 7AS, United Kingdom
#14 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 3613 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 18 March 2024
Caron
United KingdomCar park was full when we got there so had to pay for parking elsewhere 🫣 Lighting in the room was 1 wall light, 2 bedside lights & a lamp on the dressing table. No radiator in the room either but did have a great little heater. Not a lot of car parking spaces.
Staff are always friendly and helpful. Food was delicious and service was very good. Some staff better than others but that's life ☺️ Cocktail list was small but adequate. Showed major sporting event on projector in lobby which was fab. Beds are comfortable and pillows are great. Kids only allowed in the pool until 7 so that was a quick dip but they did provide towels and hair dryer. Breakfast was lovely with lots of selection, not a long wait to be seated. All in all, I do enjoy the City Hotel Derry and will be back again ☺️
Stayed in March 2024
Reviewed: 17 March 2024
Louise
United KingdomSmall seating area for night entertainment.
In centre of the city. Live music in the hotel.
Stayed in March 2024
Reviewed: 16 March 2024
Chris
United KingdomFriendly check-in staff who were incredibly helpful. Good size room.
Stayed in March 2024
Reviewed: 16 March 2024
Julie
United KingdomBed and Pillows not comfortable
Breakfast
Stayed in February 2024
Reviewed: 15 March 2024
Katie
United KingdomThe rooms seriously need updating- tired furniture and decor and marks on the walls let our room down. I visited ten years ago and it doesn’t look like anything has changed since then.
The staff were faultless and friendly throughout our stay. The food in the restaurant was delicious.
Stayed in March 2024
Reviewed: 15 March 2024
Derek
IrelandIl be back sometime
Il be back sometime
Stayed in March 2024
Reviewed: 11 March 2024
Jane
United KingdomInsufficient parking. We had to park in Quayside multi storey which cost us £18.50 over night. The coffee was cold at breakfast. The queue for the breakfast buffet on Sunday was so long, I gave up waiting and went without my cooked breakfast. The room service staff did not replenish the bottle water in bedroom. The shower had a curtain and not a screen. I wanted a shower when we arrived at 11pm, but the water was cold.
The location was good. Staff friendly.
Stayed in March 2024
Reviewed: 11 March 2024
Jacqueline
United KingdomBooked a two course meal ,service was really slow and food was cold
Location was good,staff friendly
Stayed in March 2024
Reviewed: 10 March 2024
Stacey
United KingdomThe shower curtain smelled of pee
The staff were so friendly and welcoming
Stayed in March 2024
Reviewed: 8 March 2024
Aisling
IrelandLocation Great! Very Central, Clean with good views of the city!
Stayed in December 2023
Reviewed: 8 March 2024
Joleen
United KingdomThe attitude of the girl that was in charge of the swimming facilities
I love the hotel stayed loads of times
Stayed in March 2024
Reviewed: 7 March 2024
Vivien
United KingdomBeds were bit soft.
Breakfast was lovely. Well presented and hot.
Stayed in March 2024
Reviewed: 7 March 2024
Griffin
Abkhazia, GeorgiaGreat time definitely be back
Stayed in February 2024
Reviewed: 7 March 2024
Emma
IrelandStaff were Lovly
Stayed in February 2024
Reviewed: 5 March 2024
Andrea
United KingdomPoor nights sleep…constant drone all night that kept me awake.
Excellent location. Staff were excellent and breakfast was great.
Stayed in March 2024
Reviewed: 5 March 2024
K
United KingdomBreakfast, look warm, potato bread overcooked, eggs fried or poached all overcooked. Cereal, bread, tea,coffee and fruit all good. Staff attending were excellent.
Facilities, location, staff, price.
Stayed in March 2024
Reviewed: 4 March 2024
A4ash
United KingdomOnly fault really was looking out onto a brick wall. Sadly didn't get to use the leisure facilities as I was on a work trip and short of time.
Great hotel on the waterfront in Derry, staff were all very friendly and chatty. The room was clean and tidy although the window looked out on to a brick wall. Bed comfy, bathroom was fine with a nice hot shower over bath. The food at Dinner was very good, nice well kept Guinness. Breakfast buffet was reasonable.
Stayed in March 2024
Reviewed: 4 March 2024
Alan
IrelandRoom to hot at night. Not a great selection for vegan breakfast. Music to load at entrance hard to hear what reception where sayy
Good location. Clean
Stayed in March 2024
Reviewed: 4 March 2024
Dara
IrelandTeapots would be nice!
Buffet breakfast! What's not to like? Nice sunny room overlooking River Foyle! Great.
Stayed in March 2024
Reviewed: 4 March 2024
Donnchadh
Irelandits location
Stayed in March 2024
Reviewed: 4 March 2024
Peter
IrelandA plug in heater to heat a cold room in a 4 star hotel? The heater was loud so had to be turned off when sleeping, so room was cold again when we were getting up.
Staff, central location,
Stayed in March 2024
Reviewed: 2 March 2024
Amanda
IrelandFamily friendly hotel
Stayed in March 2024
Reviewed: 2 March 2024
Agnes
United KingdomClose to rail and bus links
Stayed in March 2024
Reviewed: 1 March 2024
Delma
United KingdomI was on the 5 th floor
Convent to city
Stayed in March 2024
Reviewed: 26 February 2024
Edgars
IrelandMaybe the swimming pool need little bit warmer water.
Everything was nice close to town.
Stayed in February 2024
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