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Reviews of Cliff Hotel 3 stars

Cliff Hill, Gorleston-On-Sea, Great Yarmouth, NR31 6DH, United Kingdom

#14 of 65 hotels in Great Yarmouth

Guests' Choice

Review score

Based on 2067 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Very clean and good location with great food and drinks at the restaurant/bar.
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are quite small. Car park is quite small so could be a problem during busier times of the year.

    Convenient location and very clean. Good food at the hotel’s restaurant. Bar area very nice.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    We had a lovely afternoon and evening relaxing after a long walk. Excellent.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely clean room and bar area. Staff were really excellent- very friendly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Most enjoyable. Highly Recommended.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention. Any small issues raised were immediately attended to. Again great praise to the Staff.

    Very Comfortable Bed and Pillows. As there is No Lift , Greatly appreciated having 1st floor Accommodation and delighted with Seaview with Balcony. Complimentary Sparkling Water appreciated. Excellent team of attentive Staff.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Gd
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In your room radiator in bathroom was to hot and was unable to turn off room number 107

    All gd thank u

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Well recommend, Great Location close to local Bus Routes. Professional and Attentive Staff.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps Breakfast menu could offer more options. Better Coffee option / Fruit Salad poorly diced and sliced. Sad no Smoked Haddock/ Kipper option at this Location. Perhaps options of : Bubble 'n Squeak / Blackpudding / ? Service at Breakfast Excellent.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Very nice been before a few times
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Pillows nery hard

    Vert good

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel room stuffy and couldn’t keep the window open.

    The server at breakfast and receptionistwas lovely

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Receptionist who checked us in could have been more welcoming, it would have been nice to have been given room directions and essential hotel info. Saturdays breakfast was fantastic both food and service, but Sunday the breakfast felt very unorganised too many dishes left on the tables for far too long, perhaps too much for one waitress to manage alone ,the cooked food not quite the same standard as the previous day,

    Good location, spotlessly clean room, comfy bed and fantastic outdoor dining and seating area

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Quiet and relaxing.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Just small niggles, mostly fixed rapidly by the staff. Eg, a small leak from the towel rail. I didn't like to fiddle in case I made it worse, but the duty manager fixed it in seconds. Eg2, I had a wonderful vegan dish in the restaurant on Monday, but they'd run out when I fancied another.

    I had a large breakfast the first 2 days, and didn't need lunch. It was standard hotel fare, and plenty of it. If the hotel would like advice on a better vegan offer to make them stand out, I know lots of vegans who'd be happy to help! The rooftop balcony is a lovely place to sit with a drink.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Galston on Sea
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It doesn't have a lift which I didn't know.

    It's a lovely hotel, the staff couldn't do enough for you. Lovely terrace with fabulous views.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Friendly and comfortable.
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 2 nights
    • Submitted via mobile

    Location.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Great hotel near the beach
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Not much. Really nice hotel in a great location

    Great location right near the beach. Clean room and friendly staff. The room was quiet and I slept well as a result. Plenty of car parking as part of the hotel.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Convenient stay to see family
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I told the receptionist that the plug in bathroom wasn’t working properly - room 125 - needs sorting. No lift, very poor signs to rooms on the landings - numbering just stops. Too many steps without handrails.

    Location - overlooking the sea from the terrace. Bright and cheerful entrance. Generally staff pleasant

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food at restaurant was not good enough. We would not return to eat there again. Room smelt of smoke. No tea or coffee in room.

    The staff the were friendly and good location. Bed comfy, bathroom good, views great.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Staff made you feel valued
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Lovely and very accommodating staff who were very helpful. Room was large, with a very comfy bed and restaurant was great. Very good location, close to the beach.

    Stayed in February 2024

  • Reviewed: 24 March 2024

    8.0
    Good views, great staff
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could do with updating as doesn’t match the updated decor as rest of hotel. First room we were given the bed was so uncomfortable, after speaking to receptionist she was happy to change us.

    Main areas in hotel really nicely decorated. Serves good food and staff are all friendly.

    Stayed in February 2024

  • Reviewed: 22 March 2024

    7.0
    Good overall
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom sink tap awkward window not opening room very warm

    Good breakfast great shower

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea coffee making facilities in the standard room..

    Bar food.. cleanliness.. staff was great.. helpful.. polite...

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very welcoming

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable friendly

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Good location,great value and friendly staff
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated

    Comfortable,good value for money

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Beautiful Location, Great for a weekend trip
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    satnav does not take you to correct carpark - awkward b/c you end up going up multiple levels of steps and walking through a dining room with your luggage. Receptionist says it happens often. For two people, we only had one towel, no face cloth.

    Complimentary water, wifi, and parking was appreciated.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was not great, you could feel all of the springs. Could be fixed with a mattress topper. Unfortunately I didn't sleep well.

    Staff were great, food was delicious, clean room. Very nice hotel and fantastic location. Would absolutely visit again if mattress a little better.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    It’s a friendly place to stay really lovely people
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn’t like

    All the staff were friendly, helpful the prices for alcohol and the food were reasonable

    Stayed in March 2024

Showing 1 – 25

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