Cliff Hill, Gorleston-On-Sea, Great Yarmouth, NR31 6DH, United Kingdom
#14 of 65 hotels in Great Yarmouth
Guests' ChoiceBased on 2067 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 25 April 2024
Roger
United KingdomRooms are quite small. Car park is quite small so could be a problem during busier times of the year.
Convenient location and very clean. Good food at the hotel’s restaurant. Bar area very nice.
Stayed in April 2024
Reviewed: 23 April 2024
Maria
United KingdomNothing
Lovely clean room and bar area. Staff were really excellent- very friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Sylvia
United KingdomNothing to mention. Any small issues raised were immediately attended to. Again great praise to the Staff.
Very Comfortable Bed and Pillows. As there is No Lift , Greatly appreciated having 1st floor Accommodation and delighted with Seaview with Balcony. Complimentary Sparkling Water appreciated. Excellent team of attentive Staff.
Stayed in April 2024
Reviewed: 21 April 2024
Sammy
United KingdomIn your room radiator in bathroom was to hot and was unable to turn off room number 107
All gd thank u
Stayed in April 2024
Reviewed: 21 April 2024
Sylvia
United KingdomPerhaps Breakfast menu could offer more options. Better Coffee option / Fruit Salad poorly diced and sliced. Sad no Smoked Haddock/ Kipper option at this Location. Perhaps options of : Bubble 'n Squeak / Blackpudding / ? Service at Breakfast Excellent.
Stayed in April 2024
Reviewed: 20 April 2024
Fiona
United KingdomPillows nery hard
Vert good
Stayed in April 2024
Reviewed: 16 April 2024
Alan
United KingdomHotel room stuffy and couldn’t keep the window open.
The server at breakfast and receptionistwas lovely
Stayed in March 2024
Reviewed: 15 April 2024
Carole
United KingdomReceptionist who checked us in could have been more welcoming, it would have been nice to have been given room directions and essential hotel info. Saturdays breakfast was fantastic both food and service, but Sunday the breakfast felt very unorganised too many dishes left on the tables for far too long, perhaps too much for one waitress to manage alone ,the cooked food not quite the same standard as the previous day,
Good location, spotlessly clean room, comfy bed and fantastic outdoor dining and seating area
Stayed in April 2024
Reviewed: 13 April 2024
Carol
United KingdomJust small niggles, mostly fixed rapidly by the staff. Eg, a small leak from the towel rail. I didn't like to fiddle in case I made it worse, but the duty manager fixed it in seconds. Eg2, I had a wonderful vegan dish in the restaurant on Monday, but they'd run out when I fancied another.
I had a large breakfast the first 2 days, and didn't need lunch. It was standard hotel fare, and plenty of it. If the hotel would like advice on a better vegan offer to make them stand out, I know lots of vegans who'd be happy to help! The rooftop balcony is a lovely place to sit with a drink.
Stayed in April 2024
Reviewed: 13 April 2024
Jennifer
United KingdomIt doesn't have a lift which I didn't know.
It's a lovely hotel, the staff couldn't do enough for you. Lovely terrace with fabulous views.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
United KingdomLocation.
Stayed in April 2024
Reviewed: 8 April 2024
Mark
United KingdomNot much. Really nice hotel in a great location
Great location right near the beach. Clean room and friendly staff. The room was quiet and I slept well as a result. Plenty of car parking as part of the hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Penny
United KingdomI told the receptionist that the plug in bathroom wasn’t working properly - room 125 - needs sorting. No lift, very poor signs to rooms on the landings - numbering just stops. Too many steps without handrails.
Location - overlooking the sea from the terrace. Bright and cheerful entrance. Generally staff pleasant
Stayed in April 2024
Reviewed: 29 March 2024
Lucy
United KingdomThe food at restaurant was not good enough. We would not return to eat there again. Room smelt of smoke. No tea or coffee in room.
The staff the were friendly and good location. Bed comfy, bathroom good, views great.
Stayed in March 2024
Reviewed: 24 March 2024
Matthew
United KingdomLovely and very accommodating staff who were very helpful. Room was large, with a very comfy bed and restaurant was great. Very good location, close to the beach.
Stayed in February 2024
Reviewed: 24 March 2024
Amy
United KingdomRooms could do with updating as doesn’t match the updated decor as rest of hotel. First room we were given the bed was so uncomfortable, after speaking to receptionist she was happy to change us.
Main areas in hotel really nicely decorated. Serves good food and staff are all friendly.
Stayed in February 2024
Reviewed: 22 March 2024
Harmer
United KingdomBathroom sink tap awkward window not opening room very warm
Good breakfast great shower
Stayed in March 2024
Reviewed: 21 March 2024
Marion
United KingdomNo tea coffee making facilities in the standard room..
Bar food.. cleanliness.. staff was great.. helpful.. polite...
Stayed in March 2024
Reviewed: 17 March 2024
Riglin
United KingdomVery welcoming
Stayed in March 2024
Reviewed: 11 March 2024
Katrina
United KingdomComfortable friendly
Stayed in March 2024
Reviewed: 9 March 2024
Mark
United KingdomSlightly dated
Comfortable,good value for money
Stayed in March 2024
Reviewed: 5 March 2024
Nancy
United Kingdomsatnav does not take you to correct carpark - awkward b/c you end up going up multiple levels of steps and walking through a dining room with your luggage. Receptionist says it happens often. For two people, we only had one towel, no face cloth.
Complimentary water, wifi, and parking was appreciated.
Stayed in March 2024
Reviewed: 3 March 2024
Izzy
United KingdomThe mattress was not great, you could feel all of the springs. Could be fixed with a mattress topper. Unfortunately I didn't sleep well.
Staff were great, food was delicious, clean room. Very nice hotel and fantastic location. Would absolutely visit again if mattress a little better.
Stayed in March 2024
Reviewed: 3 March 2024
Andrew
United KingdomThere was nothing I didn’t like
All the staff were friendly, helpful the prices for alcohol and the food were reasonable
Stayed in March 2024
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