Room was very tired. Curtains just about covered the window. Wardrobe bowed at the bottom possibly due to a previous flood. No AC room was too warm.

Staff in bar

Stayed in April 2024

Just a little dated - in need of a good re-furb.

I asked for a quiet room and was very pleased to have one round the back of the hotel. I didn't hear a single sound.

Stayed in April 2024

Stayed here two years in a row and both times I have received a parking fine. Both times I paid £10 at reception and they noted down my number plate but fines still came through in the post a month later. Very frustrating, not sure if receptionist isn’t passing details onto parking company.

Nice hotel and really good location, a little outdated in terms of the furniture but still clean and comfortable

Stayed in March 2024

Room too hot despite having window wide open other room 142 shower stuck on scalding, pillows flat. We stayed last year and noticed a decline in state of some parts since, looking very shabby. Public areas nice, bedrooms and bathrooms in need of some freshening up.

Stayed in April 2024

Hotel felt tired. Leisure club closed for refurbishment. Breakfast not hot. Fire alarm twice set off in error. Lift out of order.

Good sized room. If it's cheap - and it was - there's a reason. Read on . . .

Stayed in March 2024

Parking is only free at the weekend. It's on a very busy main road with lots of road noise but it is in a busy city so to be expected. Cleaning needs to be more scrupulous. Double lock on door was very difficult to operate even after treatment with WD 40. TV remote was missing.

Breakfast was very nice. A comfortable bed

Stayed in March 2024

£10 parking is a bit much

Nice hotel, good price

Stayed in March 2024

The bedroom had a musty smell. It was dated. Downstairs in the public area it was great. Breakfast in the hot buffet was luke warm.

Clean and comfortable.

Stayed in March 2024

Next room were a little loud with Music playing in the early hours put not hotels fault

Location was handy and handy bar to have drink

Stayed in February 2024

I couldn’t turn the heating down, so the room was too hot. The bed had lose springs and wasn’t the most comfortable

I had a big room

Stayed in March 2024

the general breakfast quality and seating area was I am afraid very poor in our estimation. Disappointing!

The general feel was a little tired but comfort and staff were very good.

Stayed in March 2024

Bar and restaurant area appeared freshly renovated but the bedroom was dated and worn. The bed was not particularly comfortable and the heating was on full making it very hot

Reception staff and bar staff were great. Food and music made for a lovely evening.

Stayed in March 2024

The beds were old and lumpy, decor outdated, the paint coming off the walls, dodgy bathroom light switch, the room was so hot we had a window open all night as we couldnt turn down the hissing radiator and not to mention the fire alarm “accidently” going off

The staff

Stayed in March 2024

The rooms are tired

The staff were all very good

Stayed in March 2024

The building very tired but clean, for me as a 75 year old was dangerous no slip mates, could not turn the tapes on, l had to stand in the bath the pressure was very strong l slipped, the pressure hurt my skin as we could not turn the taps down my friend had to turn it down but it was even difficult for her The smell of musty on the stairs, bathroom door didn't lock, my main concern was the bathroom for me personally safety, was very shabby, Breakfast was good as included in the cost

Service was okay

Stayed in March 2024

No phone in the room to contact reception; tea, sugar and milk in the room was on the minimum side; TV was basic and not smart so couldn't sign in to streaming services; one little bin serviced the bathroom and the main room (which was inconvenient more than a problem)

The hotel is easy to get to and has ample parking (for a £10 charge in the week) Nikki was on reception throughout our stay and could not have been more helpful. Food in the restaurant was fast, tasty and fresh and the staff smiling, friendly and attentive. Whilst the reviews that are not too complimentary are not entirely unfounded, or even untrue, I've paid more for hostels with less appealing surroundings and for the price I felt my stay a bargain. I found the hotel clean and in good order and we were well taken care of. On the ground floor there are patio doors from the room which lead to a table and chairs on a small patio which was lovely.

Stayed in March 2024

Parking fee. long corridors. Very loud live music in the restaurant while trying to eat.

friendly staff

Stayed in January 2024

Threadbare. Paint peeling walls & ceiling in bedroom & bathroom towel rail not plumed in

Stayed in March 2024

Bed terrible

Location

Stayed in March 2024

Bathroom was very tired, taps did not work, missing sink plug, needs updating… bed very old mattress very worn and old, breakfast very soggy cooked breakfast

Location and parking

Stayed in February 2024

Leisure centre closed for much needed refurbishment. PAYING for parking

Same as always, friendly staff and good breakfast.

Stayed in February 2024

Rooms very sparse and a little tired

Location was great , rooms were large and warm

Stayed in February 2024

Definitely the breakfast

The receptionists were the best thing here the breakfast is awful. Bed not too bad very clean bed linen. The room quite nice not the ritz but for the price acceptable

Stayed in February 2024

Reception area looks very nice. But as you go upstairs the walls are crumbling and there's mould on the walls and our toilet was almost no flush which we did report. It's just run down . Deco needs attention. We really felt let down .

The location was very good

Stayed in January 2024