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Reviews of Crieff Hydro 4 stars

Ferntower Rd, Crieff, PH7 3LQ, United Kingdom

#5 of 5 hotels in Crieff

Guests' Choice

Review score

Based on 694 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.1

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 21 March 2023

    7.0
    Amazing place, experience could have been better
    • Leisure trip
    • Solo traveller
    • Guest Single
    • Stayed 1 night
    • Submitted via mobile

    Single room was microscopic, barely room to swing a cat. Booking for the pool was absurd- I had to wait 45 mins for a swim to find 2 other people using it and therefore had it have dinner very late. I was told one restaurant was full until 8.45 but when I arrived at 8pm they said, kindly that I could choose. Please sort out your bookings/time slots they create a poor experience in a rather fantastic venue

    Hotel has incredible site, location and facilities to offer. Food was superb and the pool is truly excellent

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    NA

    location and surroundings

    Stayed in March 2023

  • Reviewed: 23 February 2023

    8.0
    Enjoyable
    • Business trip
    • Couple
    • Guest Single
    • Stayed 1 night

    The window blind was broken The swimming pool was not conducive for adult exercise/lane swimming however I realise it was being very well used by the children

    Breakfast was excellent Staff were excellent

    Stayed in January 2023

  • Reviewed: 23 February 2023

    8.0
    Kids loved all the activities despite being very expensive.
    • Leisure trip
    • Family with young children
    • Guest Family 4
    • Stayed 2 nights
    • Submitted via mobile

    The room was small compared to other places we have stayed recently which cost less.

    The facilities and pool in particular are great. plenty to do but everything costs. Good food.

    Stayed in February 2023

  • Reviewed: 21 February 2023

    8.0
    I needed a night away to re-energise and this stay did that. Thank you.
    • Leisure trip
    • Solo traveller
    • Guest Single
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was warm but not hot. I would have liked the website updated as it said I had to book for things like the gym (Covid times style booking) but when I asked at the leisure centre they said I did not have to. I was concerned that I may not get into the gym as I didn’t book but was relieved when told it didn’t matter.

    I liked the relaxed feel of the place. I also liked the Victorian baths as they were something different. There were lots of parking spaces which was useful.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    8.0
    great venue and overall enjoyable. however you can see the hotel needs a bit of updating
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    starting to look a bit shabby

    location

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Fun, family-friendly hotel but could do with a few basic extras to make it value for money.
    • Leisure trip
    • Family with young children
    • Feature Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    For the price of a hotel stay you’d expect water in your room but there wasn’t any. No whole milk available either at night time.

    Friendly staff, lots of fun activities for the kids.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    9.0
    very comfortable stay at this lovely hotel which is in a great location for exiting the surrounding countryside
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    absolutely loved the Victorian baths but felt there should not have been an extra cost for this. It's most as if we were being penalised for not having children.

    Location, large comforable too, great meal at The Terrace and lovely breakfast, fantastic grounds.

    Stayed in February 2023

  • Reviewed: 24 January 2023

    8.0
    A really pleasant hotel slightly spoilt by the lack of hot water in the room.
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    Our room was large, warm and very comfortable. However we had problems with the hot water which was only luke warm in the evening. We did report it to reception who did offer us another room, but after travelling all day we decided we didn’t want all the hassle of unpacking. The water was hotter in the morning but then we discovered trying to maintain a constant temperature in the shower was an art form beyond our ability level! We did report all this as we wanted to make sure they sorted it out prior to the next guests using the room.

    A very large hotel with plenty of facilities with really friendly and efficient staff.

    Stayed in January 2023

  • Reviewed: 24 January 2023

    8.0
    Best suited to family groups at the weekends and couples during week.
    • Leisure trip
    • Couple
    • Guest Double or Twin
    • Stayed 3 nights
    • Submitted via mobile

    Only restaurant available on Sunday evening was the Terrasse which was far too noisy and busy for us. Pool areas also very busy at weekends.

    We’ve been going to Crieff Hydro for over thirty years and have witnessed huge changes. A huge host of activities and events available for all ages. Activity Glen also has so many fun activities, at a cost. Lovely walks in the area. Staff incredibly helpful and pleasant in all areas. Very comfortable and clean rooms. Meikle bar a lovely area to sit in.

    Stayed in January 2023

  • Reviewed: 13 January 2023

    9.0
    A fun family venue that should please all ages.
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    We just stayed the night but once there realised what a great place this would be for a holiday. so much to do from the beautiful Victorian baths to the cinema, lots of restaurants, beautiful grounds, pony trekking to name but a few things. The building is huge and well maintained.

    Stayed in January 2023

  • Reviewed: 8 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    n.a.

    the setting and atmosphere.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    7.0
    enjoyable although slightly rude staff was disappointing
    • Leisure trip
    • Family with young children
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    the property was cold at certain times also there appeared to be a desire to keep sections of the corridor dark (lights switched off) which seemed strange and possibly unsafe. some of the staff were a little rude / sarcastic although others were very helpful and polite.

    property was clean and although the hotel was busy there was plenty of space.

    Stayed in January 2023

  • Reviewed: 26 December 2022

    7.0
    lovely hotel full of charm, but pushy marketing (endless stream of emails) and Victorian baths not included in price
    • Leisure trip
    • Family with young children
    • Guest Family 4
    • Stayed 1 night
    • Submitted via mobile

    that you have to book slots for everything that you have to pay extra for the Victorian baths which are for not accessible to under 18s that you are literally bombarded by with emails from Crieff Hydro before and after your stay (i have received more than 10 emails from you - this is not serious) that you charge a £50 retainer which is reimbursed after you leave (it can take 14 days to get it back even if you do not spend anything)

    the location, the atmosphere and style of the building, confortable room, delicious breakfast, lovely winter garden, very attentive staff

    Stayed in December 2022

  • Reviewed: 10 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guest Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    great location, fab surroundings and lots of activities to do.

    Stayed in November 2022

  • Reviewed: 9 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest Double or Twin
    • Stayed 4 nights
    • Submitted via mobile

    lots to do

    Stayed in December 2022

  • Reviewed: 14 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Double or Twin
    • Stayed 1 night
    • Submitted via mobile

    The room was a little tired.

    Food and facilities were great. Loved the baths and how it was only a few people in at a time

    Stayed in August 2022

  • Reviewed: 13 November 2022

    9.0
    Overall very good.
    • Leisure trip
    • Couple
    • Guest Double or Twin
    • Stayed 2 nights

    There was the sound of music from 6 o'clock both mornings and again on Friday evening from 9.45 pm when we came back into the room until midnight like tekno drum base. I mentioned this to the reception staff when we left on Saturday. They thought it might be from another room and we should have reported it. We could hear the music faintly outside the dinning room on Saturday morning. I thought it was coming from the kitchen In room 135.

    The breakfast was excellent with a wide choice of everything. The room was clean and bright. The bathroom was very good and being able to switch off the fan when not required was a bonus.

    Stayed in November 2022

  • Reviewed: 27 October 2022

    8.0
    Great location but next time will choose a lodge rather than the main hotel - more relaxing!
    • Leisure trip
    • Group
    • Feature Double or Twin
    • Stayed 2 nights

    The weekend we stayed was very busy in the hotel as it was the end of the October break and therefore had lots of families staying, plus there was a wedding on the Saturday. This meant it was very noisy in the dining areas and we were right beside the area where there was entertainment for children. The only bar we could find was packed. We went downstairs to the Terrace restaurant and bar, but again it was busy and not the relaxing ambience that we had hoped for. This is a very large resort and were slightly overwhelmed with the scale of it.

    Crieff Hydro is in an excellent location in Perthshire with lots of places to visit nearby. It is situated in beautiful grounds and we enjoyed walking around and admiring all the specular views. The staff at the hotel were all very helpful and friendly. The bedroom was lovely - spacious and clean and the bed was very comfortable. We enjoyed the food - there was lots of choice and it was of a high standard. The best part of our weekend stay was visiting the Victorian baths - a perfect place to relax and unwind.

    Stayed in October 2022

  • Reviewed: 24 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    Room was stuffy even with window open

    Great surroundings and good selection of kids activities and bars

    Stayed in October 2022

  • Reviewed: 24 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest Triple
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were a bit hot and stuffy.

    Plenty of activities available for kids and good places to eat

    Stayed in October 2022

  • Reviewed: 5 October 2022

    9.0
    A beautiful spot, friendly service with plenty to occupy your time.
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    we were a couple and mistakenly booked for a quiet weekend. our fault but it’s full of families and breakfast was very noisy. other times we could find a quieter spot. but brilliant if you go as a family!

    very friendly and super clean.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    7.0
    Expensive and non personal
    • Leisure trip
    • Family with young children
    • Guest Triple
    • Stayed 2 nights
    • Submitted via mobile

    That the spa had not taken my payment of a PRE BOOKED treatment as a gift for my husband and then I received an embarrassing call to say it hadn't been paid AND my husband was asked about the payment! It was a gift from me! Not only that, I then had to chase your hotel to make the payment as the link that was being sent via email never arrived....a very unhappy ending to an expensive weekend away! I also asked if there should be water in our room, something I would have taken to be a standard thing at any hotel and was told water was not included in my room type, but reassured the tap in the bathroom was fine to drink from. I don't drink from the bathroom sink at home and I'm certainly not doing it in a hotel room that cost me over £200 a night! Such a poor service and responses to my question

    The size and layout of the family room we had

    Stayed in September 2022

  • Reviewed: 1 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    No dislikes.

    Location, nice hotel catering for all ages, good walks but is on a hill which might not suit less able. Very relaxing and good choice of food.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    8.0
    Great place, great food, perhaps not ideal for a quiet couples retreat
    • Leisure trip
    • Solo traveller
    • Feature Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    Loud children everywhere, even in fine dining areas where they all seemed to need to have their iPods at the table. I don’t want to dine beside Sponge Bob SquarePants

    Beautiful area, grounds, and facilities

    Stayed in September 2022

Showing 76 – 100

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