Fairfield Road, Ayr, KA7 2AR, United Kingdom
#8 of 11 hotels in Ayr
Guests' ChoiceBased on 1918 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Marion
United KingdomExcellent breakfast, helpful and friendly staff, good on-site restaurant.
Stayed in April 2024
Reviewed: 20 April 2024
Morag
United KingdomThe TV didn’t work all the time - it was buffering and it didn’t have BBC1
Location was good near the sea Staff were helpful & friendly Standard of the food was excellent Comfortable room with modernised bathroom
Stayed in April 2024
Reviewed: 18 April 2024
Ryan
United Kingdomthe lesuire facilty's were overrun with pensioners who thought it was for their own use for lane swimming
food was excellent
Stayed in April 2024
Reviewed: 15 April 2024
Shona
United KingdomNothing
The pool was the main reason for choosing the hotel
Stayed in April 2024
Reviewed: 15 April 2024
Robertson
United KingdomThe hot tub wasn’t in working order
Clean beautiful building with well kept areas
Stayed in April 2024
Reviewed: 12 April 2024
Helen
United KingdomThe Carnegie suite next to the entrance to the pool facilities which meant that we could not have a long lie in because of the noise from the constant noise of door opening and closing from 7 am onwards,Slow closing door should be installed. Really would stop us booking again.
Amazing service and facilities. We would definitely book again but noise early morning an issue as we loved the late checkout but noise made us wake up early.
Stayed in April 2024
Reviewed: 10 April 2024
Ashton
United KingdomNothing not to like!
The location and the friendliness of the staff. Also the decor.
Stayed in April 2024
Reviewed: 8 April 2024
Margaret
United KingdomPool changing rooms
Friendly staff
Stayed in April 2024
Reviewed: 6 April 2024
Lois
United KingdomIt was not a particularly relaxing stay. There was a very noisy air con unit or something similar outside our window which never ceased making a horrible noise, not even at night, punctuated only by changes in pitch. Very annoying. Shortly after we arrived and after my partner had stepped out of the shower, the fire alarm went off, apparently because someone was celebrating a birthday. Hmm. We were disappointed not to have a bath. The photo gallery is misleading in this respect. 6 out of the 7 photos of interiors of various bathrooms clearly show a bath. Only one teaspoon was offered with our tea and coffee making station - for two people - it just seemed really stingy. I had to dig around and find a spork that I carry with me. And only one sachet of hot chocolate - again, for 2 people.
The food was excellent. The room was fairly dark at night (thankfully no flashing lights, etc). Very convenient for the beach. Staff were friendly and helpful. Parking very convenient.
Stayed in April 2024
Reviewed: 4 April 2024
James
United KingdomThe staff are very good friendly and helpful
Stayed in March 2024
Reviewed: 3 April 2024
Susanne
United KingdomNo bath on the family room only a shower . In the other room the brown bucket chairs were well worn and needed replacing.
Location Spa and pool Excellent breakfast Decor
Stayed in April 2024
Reviewed: 3 April 2024
Dan
United KingdomDecor dated, bathroom decor.
Leisure facilities, food was good, staff friendly.
Stayed in March 2024
Reviewed: 1 April 2024
Harriet
United KingdomThe only thing that was a little odd was the digital shower in the room. The temperature would change periodically, going freezing cold to scalding hot before stabilising again. This happened every 2 mins or so, making the morning shower a bit of guessing work!
Easy to get to, plenty of parking. The room was a great size (we were in a standard/classic) and the seaview was lovely. Excellent service throughout and a good selection of food for dinner.
Stayed in April 2024
Reviewed: 30 March 2024
Dan
United KingdomRoom decor is a little dated, but still clean and well maintained.
Reception and leisure facilities very good, staff all very friendly, room spacious and clean.
Stayed in March 2024
Reviewed: 24 March 2024
Brian
United KingdomThe stay was very nice. Pity the hot tub was out of service. Staff were very friendly and accommodating. Food was very nice.
Stayed in March 2024
Reviewed: 20 March 2024
Jennifer
United KingdomPlastic cups in rooms including suite. But that's my only negative comment. Everything else perfect.
Had a lovely stay. Nice relaxed hotel. Staff very friendly and helpful. Will definitely be back. Hotel nice and central as well for the town.
Stayed in March 2024
Reviewed: 18 March 2024
Angela
United KingdomOnly one disabled car park space.
All was as expected, staff friendly and genuinely happy. Traditional building and decor, lovely.
Stayed in March 2024
Reviewed: 17 March 2024
David
United KingdomNothing.
Location, facilities.
Stayed in March 2024
Reviewed: 16 March 2024
Alastair
United KingdomNothing
Staff friendly and helpful if we needed anything evening meal and breakfast very good will be back again
Stayed in March 2024
Reviewed: 5 March 2024
Florence
United KingdomJacuzzi was out of action. The cleanliness in the changing room could be enhanced if people were asked to take their shoes off on entry. Other than that the room was clean and very comfortable.
Very nice welcome from the young lady on a Sunday night. I had booked for my girls and I as I was off the Monday. The hotel is very comfortable, very good value at £75 for three adults. The leisure centre can be accessed inside the hotel and we went for two swims. We got towels and it's a nice small pool. Only slight drawback is the jacuzzi was out of action. all the staff were very friendly and I will go back as soon as I can.
Stayed in March 2024
Reviewed: 2 March 2024
David
United KingdomThe screaming children in the corridors. The hot tub was off.
The bath was large and spacious. The heating could be controlled by us.
Stayed in March 2024
Reviewed: 26 February 2024
Christine
United KingdomPool area let it down
Great location, lovely friendly staff. Good size room, very clean. Amazing shower and large fluffy towels. Bed was comfortable but let down by pillows which were hard. Had lunch and breakfast at the hotel, food was nice. Drinks and food reasonably priced. Pool area could do with some TLC, paintwork needing once over and jacuzzi not in operation.
Stayed in February 2024
Reviewed: 19 February 2024
Hazel
United KingdomPillows where very hard
Space and how clean it was
Stayed in February 2024
Reviewed: 12 February 2024
Linda
United KingdomRoom was a bit dated and layout a bit odd
Location, ambience and friendly staff
Stayed in February 2024
Grabovac, Croatia
Tallahassee, USA
San Martino di Castrozza, Italy
Whanganui, New Zealand
Izamal, Mexico
Windermere, UK
Rękusy, Poland
Badesi, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content