The room was very warm, several things needed maintenance and the fire alarm went on continuously for over half an hour even though it was a false alarm.

Location was brilliant and the staff were fantastic. There was also a nice restaurant and car parking and adjoining brewery.

Stayed in May 2024

Small bathroom

Pleasant staff, good breakfast, room was Ok but bathroom was small

Stayed in May 2024

The room was almost unbearably hot and even with an open window it was just too warm to sleep properly. It was very warm when we were there, but the inability to get fresh air in the room, was a bit disappointing

Unfortunately our booking did not make it through to the hotel so for the first 20 mins or so, we weren’t sure if we had a room. The staff was really sweet and said they will check with the manager- he was very kind as well, offered us a drink on the house while we were waiting for them to resolve the issue. The did manage to fix it in the end and we were shown to our room. Everything was as expected- no complaints. The breakfast was delicious (buffet) and the location is a dream if you just want to relax, have some good drinks and delicious food.

Stayed in May 2024

Thought the room was a bit overpriced

Great location, helpful friendly staff

Stayed in May 2024

Spacious and nice room. Even as it was near the street it is quite quite. Decent breakfast and pub right in the same area.

Stayed in May 2024

Nothing to complain about.

The best location in Inverness. Nice breakfast, modern environment of the brewery. We havent use the hotel restaurant for the dinner, but I can recommend the Castle Tavern almost around the corner -great food and local atmosphere😉.

Stayed in May 2024

Location, bar and very friendly

Stayed in April 2024

Bed mattress was too firm

Great location, bar, and restaurant!

Stayed in May 2024

We were on the ground floor what was very lovely, and the room was very beautiful and clean, but very noisy with other guests coming and going, and they seemed to always bang the door for some reason 🙈our tv decided to not work , so the duty manager came to try to sort it , he couldn’t but his childish attitude didn’t help, he found us a channel, said that would have to do as the hotel was full , and he couldn’t move us , then threw the remote on the chair and walked out , we never asked to move or asked him for anything, very rude man , but we didn’t let it spoil our time there ,

Very central to town centre

Stayed in May 2024

Location

Stayed in May 2024

A relatively minor gripe was the lack of suitable working space in the room.

Comfortable rooms, food very good and lovely riverside views from restaurant, pleasant bar with excellent craft beer brewed on site. Staff exceptionally attentive and friendly throughout.

Stayed in May 2024

Excellent location overlooking river, walking distance tto shops and restsurantst. Large comfortable room

Stayed in May 2024

The room was a bit warm & I had to kept the window open at night - but the weather was warm. If it had been usual Scottish weather the room would have been very cosy

It was right on the riverfront & was quiet & comfortable but within close walking distance of the city centre.

Stayed in May 2024

The breakfast service is chaos. Easily sorted by starting at 7pm rather than 8 pm and he is g staff who look like they know what they are doing

Stayed in May 2024

Nothing comes to mind.

The location and layout of facilities.

Stayed in May 2024

Confusing signage 😬

Central location and beer garden

Stayed in May 2024

The bed was a bit hard.

Location, breakfast

Stayed in May 2024

No personality of its own. Staff quite distant: probably comes down from the owners/management. Pretty boring all in all.

Great location.

Stayed in May 2024

Only minor was price and pillows a bit soft. Everything else was great

Location and staff were awesome

Stayed in May 2024

Crack between the door, so it was not soundproof. Wore ear plugs during the night. View directly into a grey wall. Major creaking from the floor in our room.

Clean room. Good breakfast, lovely staff. Close to city centre.

Stayed in April 2024

Can’t really think of a negative, maybe that there was no bath in my room , but I chose to have a view of the river over that . Only thing that wasn’t right, the lamp at the dressing table was broken and the mirror was a bit dodgy, didn’t affect my experience but it may others .

I thought the room was lovely, comfortable bed , shower that’s powerful & hot ( I’ve experienced the opposite) The view from the room was beautiful. Plug points are in sensible places, eg beside a mirror or bedside ( again I’ve experienced otherwise) Also I liked that the room was not stifling , again most hotels be stayed in are way too warm! Food was exceptional, breakfast, one of the very best I’ve ever had, especially the haggis! I also used the Waterside restaurant, was not disappointed, food was beautiful & the cocktails were really delicious too.

Stayed in April 2024

Breakfast was extremely chaotic

Lovely room with a view across the river, very pleasant

Stayed in April 2024

Our room was located in one of the outer buildings. Car park was located behind the building and it was easy to get into our room. Location was right along the river so it was great to just sit and watch. We also did the distillery tour next door and that was fun. We wanted an afternoon drink and the bar wasn't open so we had to walk to the hotel next door - highly reccomend that as well. Hotel restaurant was very tasty and easy.

Stayed in March 2024

Pillows

Location Warm Restaurant was lovely

Stayed in April 2024