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  5. Reviews of Grafton House

Reviews of Grafton House 3 stars

7-13 Saxby Street, Leicester, LE2 0ND, United Kingdom

#20 of 30 hotels in Leicester

Guests' Choice

Review score

Based on 1041 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 1 night

    no breakfast

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I've bagged parking here both times I've stayed . It's saved me a fortune. No negatives. Take a towel.

    2nd time staying here . Smiling welcome. Room basic but clean , comfortable, shower works a treat ... slept like a baby.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom kind of smell bad

    staff is friendly

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very basic but clean,we took a travel kettle as none supplied but she did offer to make us a drink to be fair! No headboard on bed.... just a radiator used as one and bed was prone to sliding around if you sat up!

    Greeted by a friendly female staff member as we arrived who showed us where to park and gave us a parking permit for the stay....the location was excellent for where we were going and not far from the railway station and walking into town

    Stayed in May 2023

  • Reviewed: 4 June 2023

    7.0
    A few improvements as already stated above.
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights

    A chest drawer or desk would be very helpful as I needed to be working on my laptop during my stay. Shared bathroom should have been highlighted in the advert.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no kettle and no cups. I couldn't fill my empty water bottle very easily. I have to use a CPRAP machine and luckily enough I brought a extension lead as there were no bedside sockets. I put it on the chair. There were no bed side light which was a pain. I would preferred an ensuit bathroom. The toilet door would not lock and there was no sink in the toilet to wash hands.

    It was very basic, but for what I paid for it, it was ok. I had very low expectations and the room was nicely decorated and modern flooring. The single bed was quite wide and comfortable. .the shower was good

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Was pleasantly surprised.
    • Leisure trip
    • Group
    • Basic Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No big negatives. For a budget option - great.

    A brilliant budget option with shared facilities. Very helpful and friendly staff. Will definitely stay again!

    Stayed in April 2023

  • Reviewed: 29 May 2023

    8.0
    Good, basic accommodation. It doesn’t pretend to be what it’s not. If you just need a bed for the night it’s excellent v
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms, a lot of space. Well positioned for a concert at de Montfort Hall.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Very minimalist - only bed, TV & 2 banquet chairs in room - no dresser, comfy chair etc. Good for one night but wouldn't be suitable for longer stay.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    7.0
    But ok worth the stay 🙂👍
    • Business trip
    • Solo traveller
    • Basic Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Could do with a cupboard or wardrobe in the room for your clothes and some bedside lighting and some towels tea and coffee facilities

    Location ok

    Stayed in May 2023

  • Reviewed: 21 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Basic Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The location was great, the room was decent, stay was pleasant

    Stayed in May 2023

  • Reviewed: 20 May 2023

    8.0
    Nice stay
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Minor things, the shower needs attention and the bedroom where I stay would benefit from having a table.

    Very good value for money. Clean, quiet, well located in Leicester and a decent bed.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Basic Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    At least, need to provide a water bottle, coffee, or tea. There is no table in the room or even a glass if u want to drink something

    Quite, easy check in and check out.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    7.0
    I felt very welcome, and will probably use this hotel more often when coming back to my hometown each year, Thank you.
    • Couple
    • Basic Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    showers maybe could of been warmer and better place.

    very cosy and spacious. view not bad from the outside, but most importantly very polite staff too The Showers were okay, and the property was very close to both the train station and town centre which came in handy for our visit.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    staff were very friendly, and the hotel was good for a 1 or 2 night stay

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    Good for a short stay
    • Business trip
    • People with friends
    • Budget Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Due to location can be very noisy at night

    Staff helpful and friendly good for a place to stay if you want the minimum

    Stayed in March 2023

  • Reviewed: 16 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Basic Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Cold rooms. No table or rack to put clothes on

    Friendly owners. Fantastic location! Clean rooms

    Stayed in April 2023

  • Reviewed: 13 April 2023

    6.0
    Met expectations
    • Leisure trip
    • Family with young children
    • Basic Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed

    Central and affordable Clean

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Basic Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Bed needs new matress

    I am happy

    Stayed in April 2023

  • Reviewed: 11 April 2023

    7.0
    A great cheap and cheerful option 👌
    • Leisure trip
    • Solo traveller
    • Basic Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    - There was some staining on a wall in the room, I think just from previous occupants leaning up against it in bed. - The shower water was very hot, but I'd always rather that than it be too cold! - The mattress wasn't the comfiest, but it did not affect my nights rest. These were minor things I noted, I can't say I have any complaint about my stay.

    Staff were welcoming and friendly throughout my stay. The room was value for money, clean (new carpets throughout), basic but perfectly serviceable. A TV in the room was a nice bonus. The linen was clean and pressed, and I was offered a towel on arrival. All 3 nights were quiet except for the expected street noise, I wasn't disturbed at all. I read previous reviews about the rooms being cold, but this was not my experience. Admittedly the weather is warming up now, but each night the radiator came on and kept the room toasty. The location is great, a very short walk to the train station and city. The Grafton is a great cheap but cheerful option for a city that doesn't have a reliable hostel yet.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Simple kettle in room would be nice

    Convient friendly staff clean get what u pay for

    Stayed in February 2023

  • Reviewed: 2 April 2023

    8.0
    Weekend with family
    • Leisure trip
    • Family with young children
    • Basic Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfy bed and clean room

    Stayed in April 2023

  • Reviewed: 31 March 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was cold, heating was switched on at certain times no matter how the weather was outside. No kettle in the room or microwave to heat up food.

    The room and bathrooms were fairly clean and staff were always available and eager to assist.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    the female staff is unprofessional,rude and unfriendly

    location

    Stayed in March 2023

Showing 76 – 100

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