St Nicholas Cliff, Scarborough, YO11 2ET, United Kingdom
#32 of 32 hotels in Scarborough
Guests' ChoiceBased on 13374 hotel reviews
5.4Cleanliness
6.1
Comfort
6.2
Location
8.5
Facilities
5.9
Staff
6.8
Value for money
6.4
Free WiFi
4.7
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End of dialog contentReviewed: 18 March 2024
Kenneth
United KingdomIf you don't have tech. No way of ordering anything. ABBA tribute.
Staff are really friendly.
Stayed in March 2024
Reviewed: 17 March 2024
Joe
United KingdomRoom was in basement,was to warm couldn't sleep, Aircon wasnt on...asked for upgrade and tried charging £20 even tho only £5 on booking.com...
Location
Stayed in March 2024
Reviewed: 16 March 2024
Sarah
United KingdomThe room was too warm, very uncomfortable when first walking in. Had to use the fan to keep me and my daughter cool throughout the night. Did not sleep great.
The room was clean and had everything we required for an overnight stay. The staff were very helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Joanne
United KingdomWe did not like the room dirty and broken chair needs refinishement .evening meal terrible left under heat light and terrible
We loved the building but the rooms are terrible food terrible what a shame
Stayed in March 2024
Reviewed: 14 March 2024
Laura-kate
United KingdomBit scruffy but they had decorators in. Room wasn't cleaned and there was no milk.
Quiet. Clean.
Stayed in March 2024
Reviewed: 11 March 2024
Leanne
United KingdomRequested a room with a window my a message on here, was told that be fine for a extra £10. When got to reception was told me never Requested and would be extra £20..after showing her the messages we did only pay £10 no the window was tiny and the view was another roof. The bathroom had a window right in front of the shower. Got a drink of lager from the bar was flat and not nice
The location
Stayed in March 2024
Reviewed: 10 March 2024
Cheryl
United KingdomThe bathroom was freezing. 2 of the lights didn't work in the bathroom. The hotel requires more updating
We stayed in room 704a in one of the turrets the view out of the bathroom window was amazing. The room had recently been done up as you could still smell the paint it also had a new carpet.
Stayed in March 2024
Reviewed: 10 March 2024
Emma
United KingdomNothing about the first room we were in, tv tiny and didn’t work as was on the 6th floor. The room was tiny and paid for a window but no view? The second room also had a bra behind the door as we arrived proving they don’t clean properly
The distance from everything. Nothing about the first room we liked or the second room we swapped too.
Stayed in March 2024
Reviewed: 10 March 2024
Andrew
ThailandThe bed, the room, the door hinges. I didn't like touching anything in the room.
The staff were great but the building is incredibly run down and just not nice by modern standards. You have this mix of grand ballrooms and then amusement arcade machines and other tackiness.
Stayed in February 2024
Reviewed: 6 March 2024
Rachael
United KingdomDinner was abysmal. No meat was available at all (only a couple of bits of sad looking fish) so my tea was cold pasta salad, cheese and gravy.
Breakfast was nice
Stayed in March 2024
Reviewed: 4 March 2024
Stephen
United KingdomStaff were not very helpful .in trying to locate room .couldn't use the shower as there wasn't any thing to turn the shower tap on couldn't see the telly properly if we both were on the bed as the wardrobe obstructed the view .noise from other guests walking down the corridor was horrendous ,especially at night .
Liked the location ,bar lounge good .
Stayed in March 2024
Reviewed: 4 March 2024
Nicola
United KingdomRoom and bathroom smelt like sewage.
Location to the seafront
Stayed in March 2024
Reviewed: 3 March 2024
Christopher
United KingdomNo hot water felt like going to a dungeon
Love old buildings
Stayed in March 2024
Reviewed: 2 March 2024
Lynn
United KingdomThe staff were very rude we slept in as went out to club got in late we got up and packed our stuff straight away but manager was banging on door asking for £15 in cash kept saying give me it now we didn't think it was rite went to reception to pay with card they knew nothing about it tho that would of gone straight in her pocket won't stay again
Very nice rooms
Stayed in March 2024
Reviewed: 2 March 2024
Stephen
United KingdomNo hot water or cold shower
It was great we just had no hot water but tried to fix it
Stayed in March 2024
Reviewed: 29 February 2024
Roselle
United KingdomLift slow— dirty floor and dirty linens on the corridor
Accessible to town and seafront
Stayed in February 2024
Reviewed: 27 February 2024
Droogan
United KingdomHaving to wait on toast and tea when there was a queue, breakfast sitting on table getting cold.
Breakfast was good,
Stayed in February 2024
Reviewed: 27 February 2024
Sandra
United KingdomI booked 3 rooms, 2 were fine but one was on floor 6 which had been decorated, strong paint smell, though, saying that, the staff were very accommodating and agreed to move this guest to another room
The location of the hotel is ideal, it is close to the train station, the beach and all the shops
Stayed in February 2024
Reviewed: 27 February 2024
Lindsay
United KingdomThe room was a sweat box The food was lukewarm No signal Signs where wrong around the hotel
The location
Stayed in February 2024
Reviewed: 26 February 2024
Hooley
United KingdomRun down and staff unhelpful
The history and the building
Stayed in February 2024
Reviewed: 26 February 2024
Julie
United KingdomThe room I had booked I paid for window we was put on corner of building with a small window could only see brick wall and had a floodlight what kept us awake all night.
Building is lovely
Stayed in February 2024
Reviewed: 25 February 2024
Rastislav
United KingdomRoom was not cleaned at all..! Bed sheets wasen’t cleaned it had such a bad smell
Loved the view and the building looked to beautiful from the outside
Stayed in February 2024
Reviewed: 25 February 2024
Richard
United KingdomWe was located in floor -3, no signal on mobile phone and need pay£7 for internet to get any communication from outside. Not cool!
Stayed in February 2024
Reviewed: 25 February 2024
Nyree
United KingdomRoom had no a/c and there was an electric socket or something electric in the bathroom and tripped as water came out too quick.
Could not hear the seagulls
Stayed in February 2024
Reviewed: 25 February 2024
David
United KingdomThe fire alarm sounding at 5.30 am was not a good start to the day, followed by the creaking floor boards throughout the building and the visitors to the room above walking in said creaking floor boards in their room for 2 hours after the fire alarm. Lift takes a long while to come too, waited over 10 mins for lift as cannot use stairs especially when four floors up.
Location was good, close to all amenities, staff were friendly and helpful,
Stayed in February 2024
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