26-30 Cheltenham Parade, , Harrogate, HG1 1DB, United Kingdom
#9 of 22 hotels in Harrogate
Guests' ChoiceBased on 3039 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 14 May 2024
Charles
United KingdomGiven an appalling room. No where near a 4 star. Asked to be moved to a better room. Accepted different room.
Breakfast good but not the service. All other staff very helpful and pleasant
Stayed in May 2024
Reviewed: 14 May 2024
Julie
United KingdomIt was just somewhere to stay overnight so suited well.
Room was nice and bathroom too. Decor, good in keeping with age of property.
Stayed in April 2024
Reviewed: 13 May 2024
Cath
United KingdomAs others have said, a bit tired could do with an update.
Lovely staff, good location and pub downstairs and nice breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Lisa
United KingdomBathroom needed a little upgrade.
Great location. Staff were friendly. Bedroom was clean and had all facilities needed. Free parking. Nice breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Daniel
United KingdomBreakfast was superb
Stayed in April 2024
Reviewed: 11 May 2024
Lindsay
United StatesLocation, room, breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Tina
United KingdomVery friendly and efficient staff. Great price and location. Clean spacious room and breakfast was really tasty
Stayed in May 2024
Reviewed: 10 May 2024
Karin
United KingdomNeeds refurb it was well used and tired
Very well located
Stayed in May 2024
Reviewed: 10 May 2024
Grahame
United KingdomNothing
Location and staff were brilliant.
Stayed in May 2024
Reviewed: 9 May 2024
Christine
United KingdomWe were in room on top floor with bath in bedroom and toilet with little privacy.
Excellent breakfast made to order
Stayed in May 2024
Reviewed: 9 May 2024
John
United KingdomNothing to dislike
Very clean & tidy, well worth the money, ex bar and bar staff. Had room ready 1hr before on request. Ex food and waiting staff. Highly recommend very central
Stayed in May 2024
Reviewed: 9 May 2024
Atkins
United KingdomThere was nothing to dislike, we had parking and the staff members were so helpful.
We were at Conference and the location and hotel were perfect for us regarding walking distance; the room we stayed in was large and having chairs to sit on made the experience a lot more comfortable and we were delighted with our breakfasts throughout our stay.
Stayed in May 2024
Reviewed: 7 May 2024
Edward
United KingdomRoom was far too warm with little control
Breakfast was fantastic
Stayed in May 2024
Reviewed: 5 May 2024
Davek1302
United KingdomVery shabby in places. Stairwells very dark, bannisters paint very chipped and needs updating. Room/apartment was at the very top and was pretty shabby & tired looking. Painted surfaces all chipped. Worst thing was basically no proper bathroom door - made from frosted glass, not full size and no way to keep it shut! Now we know why it was so cheap!
Very friendly & attentive staff. Lovely, plentiful, breakfast. Comfy clean bed. Proper large bath towels. Lots of tea/coffee available in the room. Great pub with outside space on a lovely warm day!
Stayed in May 2024
Reviewed: 5 May 2024
Catherinedson
United KingdomThe room was at the front of the hotel so was a bit noisy with traffic. It didn't spoil our stay but if you want an early night maybe ask for a room at the back. The bathroom door didn't close, which didn't bother us as we've been married for years, but not great for privacy. Also strong bleach smell from the bathroom and very creaky floors.
The location was great. Close to bars and restaurants. The room (2) was gorgeous with a comfy bed and a huge bathroom with a roll top bath and separate shower. Staff were friendly and breakfast was delicious with plenty of choice. Would stay here again.
Stayed in May 2024
Reviewed: 4 May 2024
Gary
United KingdomStaff very friendly, excellent centre location. Breakfasts fabulous. Very good choice of ales.
Stayed in April 2024
Reviewed: 3 May 2024
Kevin
United KingdomNothing much to improve on, its all good.
Our room (2) was very comfortable, the bathroom (with roll top bath and separate shower) was enormous. The breakfast is first class with lots of options. Staff very friendly.
Stayed in April 2024
Reviewed: 2 May 2024
Lauren
United KingdomN/A
The whole vibe was amazing, the staff friendly clean, bedroom was amazing, breakfast was lovely good quality
Stayed in April 2024
Reviewed: 2 May 2024
Trucia
United KingdomNothing, apart from the toast was made from really skinny bread.
Absolutely loved the decor of the room and the location was brilliant.
Stayed in April 2024
Reviewed: 2 May 2024
Karen
United KingdomNothing
Friendly, helpful staff, comfortable bed and well stocked tea/coffee. Fabulous choice of breakfast. We had the fruit and yoghurt granola which was plentiful but too sweet. Will choose something else next time.
Stayed in March 2024
Reviewed: 2 May 2024
Hill
United KingdomGoing home
The food the staff locatio room was large
Stayed in April 2024
Reviewed: 30 April 2024
Linda
United KingdomExcellent location. Really friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Sarah
United KingdomThe coziness of the place and bedroom was great. The hospitality was lovely, helpful and welcoming and breakfast was delicious.
Stayed in April 2024
Reviewed: 28 April 2024
Garry
United KingdomMattress was soft, not ideal for a bad back.!!! OK for a couple of nights.
Location was ideal, central to bars, shops, restaurants and station. Staff were friendly and efficient, breakfast was very good. The room was spotless, ideal for a couple. Free parking was a bonus!!!
Stayed in April 2024
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