Junction 24, M1, Castle Donington, DE74 2YZ, United Kingdom
#14 of 42 hotels in Castle Donington
Guests' ChoiceBased on 857 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.4
Facilities
8.7
Staff
9.1
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
John
SpainDisappointed at the size and comfort of the bed.
Breakfast was excellent, Plenty of choice and availability. Liked the option of the `on the go` service. Being able to take a tea with me was a bonus. The room was very clean, spacious and quiet Having Green Motion Car Hire on site, who also provided a shuttle service to and from airport was a great help.
Stayed in May 2024
Reviewed: 20 May 2024
Malc
United KingdomBreakfast good could have been a little hotter .bar /,lounge area very nice and comfortable.
Stayed in May 2024
Reviewed: 19 May 2024
Kate
United KingdomHad to pay for parking .
Friendly receptionist with a warm welcome. Appreciated the offer of a complimentary Prosecco at check in!
Stayed in May 2024
Reviewed: 19 May 2024
James
United KingdomThat you had to pay for parking, it should be free if you’re staying as you wouldn’t usually pay for parking at a hotel.
Pool and Breakfast was great.
Stayed in May 2024
Reviewed: 6 May 2024
Marc
United KingdomWelcoming and clean
Stayed in May 2024
Reviewed: 1 May 2024
Jackie
United KingdomNothing
Ease of check in and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Judith
United Kingdom.
Accommodation, staff, food and location. Only 10 mins from Donnington as we were watching Touring Cars
Stayed in April 2024
Reviewed: 7 April 2024
Jane
United KingdomRooms extremely outdated, didn't match the lovely downstairs
Stayed in February 2024
Reviewed: 2 April 2024
Lee
United KingdomWiFi is only free if you subscribe/sign up to a Hilton promotion, unless you sign up there is a charge for WiFi
Location to EMA
Stayed in March 2024
Reviewed: 25 March 2024
Darrell
United KingdomThe heat - aircon in room kept reverting to a higher temp.
Facilities and staff were very polite.
Stayed in March 2024
Reviewed: 9 March 2024
Tim
United Kingdom.
.
Stayed in March 2024
Reviewed: 9 March 2024
Robbie
ChinaBrkfast lack of changes
Staff service, always smile and willing to offer help
Stayed in March 2024
Reviewed: 27 February 2024
Lynda
United KingdomFood was mediocre. Nicely presented but not much flavour
Comfortable temperature. Quality toiletries. Good choice of breakfasts
Stayed in February 2024
Reviewed: 19 February 2024
Tom
United KingdomGreat location
It was a great stay
Stayed in December 2023
Reviewed: 18 February 2024
Garrylee24
United KingdomBooking.com not clearly stating what is included in half board. However NOT the hotels fault and they was brilliant in helping rectify that. Great customer service for the hotel.
Perfect breakfast, very fresh, lots of choices hot and cold. Pancake machine was a hit with the kids. Nice environment to eat and relax in. Swimming pool was great and clean.
Stayed in February 2024
Reviewed: 11 February 2024
Roy
United KingdomEvening menu was expensive and not very good choices for family with children. Location - a little way from the airport.
Impressed with room and sleeping arrangements for 4 people. Breakfast was very good. Children loved the pool.
Stayed in February 2024
Reviewed: 5 January 2024
Helen
United KingdomThe corporate 'Hilton' bedroom/bathroom decor is a bit tired and 1990s, but everything worked and it was clean and spacious. I don't like a fixed shower head in the bathroom. No fridge on the room.
We loved the welcome our dog received - a goody bag on arrival, with treats, poop bags, a ball and tips on local walks (SO helpful). Also, they set aside an area where we could all breakfast together - usually, rules mean we have to do it in shifts! This was really appreciated by all of us. The staff were friendly and helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Lex
United KingdomNot like is too strong, but accessing room service was a bit klunky but reception were super helpful and got everything sorted.
Clean, friendly and helpful staff.
Stayed in January 2024
Reviewed: 24 December 2023
Richard
United KingdomThe room was great for the family and the kids liked the pool and breakfast. Great location for our visit to the area. Would recommend and definitely stay again.
Stayed in December 2023
Reviewed: 7 December 2023
Ian
United Kingdomnowt
Meeting friends and not worrying about hotel
Stayed in November 2023
Reviewed: 22 November 2023
Stephanie
United KingdomThe entrance getting off the roundabout.
Nice size room. Access to fridge would have been nice.
Stayed in November 2023
Reviewed: 16 November 2023
Amy
United KingdomRoom size, facilities, comfort and cleanliness. Hotel staff were really friendly and helpful. Hotel facilities were great - gym was too full to use most of the time I was there which was disappointing however it is clearly communicated upon booking that it is best to book ahead due to this - so no problems there.
Stayed in November 2023
Reviewed: 12 November 2023
Geruza
United KingdomThe food at the restaurant for dinner, not very good quality
Super friendly staff, very good breakfast and great pool
Stayed in November 2023
Reviewed: 8 November 2023
Andrew
MaltaNice and cosy
Stayed in November 2023
Sorrento, Italy
Patra, Greece
Portland, USA
Locorotondo, Italy
Vallejo, USA
Kraków, Poland
Olmué, Chile
Truskavets, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content