Ballyreagh Road, Portrush, BT56 8LT, United Kingdom
#6 of 9 hotels in Portrush
Guests' ChoiceBased on 1798 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.5
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Niamh
United KingdomWe visited for the first time with our dog. We were a little nervous as we had not brought our dog away with us before (and he's a little barky with other dogs and new people). However, the staff made us feel very welcome, they provided water bowls and treats for the dog in the restaurant and the room which was a nice touch + dinner and breakfast in the hotel were delicious as well! We had a lovely experience overall.
Stayed in May 2024
Reviewed: 11 May 2024
John
United KingdomBreakfast was excellent and staff very courteous and friendly
Stayed in May 2024
Reviewed: 9 May 2024
Cathy
United KingdomHappy with everything
Lovely location. Staff members were very friendly and helpful.
Stayed in April 2024
Reviewed: 7 May 2024
Corbett
United KingdomEverything ok
Yes enjoyed our stay there me Ray and sooty good food drinks tvs like curry's fun Park
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United KingdomGood price. Comfortable beds. Good breakfast included (& no issue substituting items from the fry when ordering). Central location.
Stayed in May 2024
Reviewed: 29 April 2024
Theresa
IrelandLovely staff, room lovely and warm and fantastic breakfast. Would definitely stay there again.
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomShower wasn't great.
The bed was very comfortable and the staff were friendly ☺️
Stayed in April 2024
Reviewed: 28 April 2024
Carmel
United KingdomJust everything that it was so pet friendly
Stayed in April 2024
Reviewed: 28 April 2024
Norah
United KingdomFriendly staff clean rooms
Stayed in April 2024
Reviewed: 27 April 2024
William
United StatesGreat location, excellent value, and the staff were wonderful.
Stayed in April 2024
Reviewed: 26 April 2024
Deborah
AustraliaNothing
Everything. The size of the room and the friendly staff.
Stayed in April 2024
Reviewed: 25 April 2024
Bernard
IrelandGreat location, staff were lovely. Very comfortable room.
Stayed in April 2024
Reviewed: 24 April 2024
Spence
United KingdomGreat location and friendly staff nice food
Stayed in April 2024
Reviewed: 22 April 2024
Mojca
SloveniaBreakfast -traditional Irish was great !
Stayed in April 2024
Reviewed: 21 April 2024
Chloe
United KingdomIt was lovely, clean, we will definitely stay again!!
Stayed in April 2024
Reviewed: 19 April 2024
Ally
United KingdomNothing
Clean
Stayed in April 2024
Reviewed: 18 April 2024
Gordon
United KingdomExcellent value for money, very friendly staff, very good breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Lydia
United KingdomNo lift
No frills
Stayed in April 2024
Reviewed: 16 April 2024
Hugh
IrelandSome off the staff were excellent and very helpful but a few others were down right grumpy and appeared to not really care Breakfast this morning had an excellent and friendly waitress serving.Emma at reception was excellent
Room was comfortable Meal last night was just ok
Stayed in April 2024
Reviewed: 12 April 2024
Kieran
United KingdomBathroom needs upgrades
Clean, great staff, good value
Stayed in April 2024
Reviewed: 11 April 2024
Kerry
United KingdomNothing
Fabulous hotel for families with pets
Stayed in April 2024
Reviewed: 10 April 2024
Danielle
United KingdomEverything was perfect
Stayed in April 2024
Reviewed: 8 April 2024
Nigel
United KingdomI stayed in the dog friendly room so very basic
The staff were very friendly and approachable The room and hotel were clean and comfortable. I had no meals only breakfast which was adequate.
Stayed in April 2024
Reviewed: 7 April 2024
Kathleen
United KingdomNothing it was all great from the moment we booked in to the minute we were booking out
All of it from our room to the food
Stayed in April 2024
Bucharest, Romania
Kas, Turkey
Alter do Chao, Brazil
The Valley, Anguilla
Vilnius, Lithuania
Putignano, Italy
Vila Nova de Gaia, Portugal
Batumi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content