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  5. Reviews of Toby Carvery Birmingham by Innkeeper's Collection

Reviews of Toby Carvery Birmingham by Innkeeper's Collection 3 stars

Quinton Toby Carvery, 563 Hagley Road West, Birmingham, B32 1HP, United Kingdom

#20 of 73 hotels in Birmingham

Guests' Choice

Review score

Based on 2304 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 May 2024

    7.0
    Cosy, clean and perfect location:)
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    They don’t do fries which I thought was odd as it’s a family hotel and kids can be fussy but it was ok because there was kfc and other take always across the road and they let our daughter bring her food in as they were aware she wanted fries and the manager was very nice , he gave me a refund on the food my daughter wouldn’t eat . He was very nice and welcoming , all the staff was really nice, I can’t really say anything bad at all other than the above which is very minor

    The location was excellent, only a 15 minute bus ride from centre and bus stops right outside hotel which is ideal after long travels , Room was really spacious and shower room was fab with self heating towel rails and immaculate clean😍well done to house keeping. The house keeping lady we met both Mornings was so nice and welcoming and very obliging to our needs :)Stunning park down the road about a 10 minute walk, really fabulous and scenic with a play ground and fun for kids. There’s everything you need in the area, shops etc so you wouldn’t need to leave unless you wanted to do some retail shopping in the centre:)

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Nice break away with good food and company
    • Business trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    We had to go home and couldn't sadly stay longer

    Room was very spacious, there were some renovations going on but it didn't impact our stay.food was great, staff very friendly especially the waiter in the evenings that we had( only chap on shift but sadly didn't get his name) nice character to building. Good location for all the local attractions shortly drive away.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Great location for exploring Birmingham, with comfortable family rooms and free parking.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Sofa bed wasn't as comfortable as it could have been, maybe needs a mattress topper!

    Family room was spacious and well equipped. The shower was lovely and plenty of towels. The staff were friendly and helpful. Ideal being above a restaurant, lots of choice for food and well priced.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Leaking shower unfortunately and also all the staff were fantastic and amazing accept on young lady

    Prefect comfortable location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    NA

    Everything, really nice

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Close to Elmhurst
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Good location. Lots of other food choices in the area as well as the famous Toby carvery. Close to lots of attractions

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very satisfactory thank you.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We stayed Sunday evening and the access to our room late Sunday evening was through the nigh5 entrance. The stairs and landing were pretty mucky and littered .

    Everything

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No daily housekeeping as advertised Damage to my car on the premises

    Ease of access

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of decoration in progress view out of the window was of air conditioning units

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff is warm And welcoming

    Stayed in January 2024

  • Reviewed: 5 April 2024

    9.0
    Hood stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom needs a sliding door on it. We found the door a nuisance.. Needs better lighting in the room.

    We stayed here as we were visiting parents so it was in easy distance of their home. The rooms were warm and comfortable. Will add that Kasper one of the members of staff was outstanding. But all staff were warn and friendly.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Very comfortable.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    There wasn't much continental breakfast available.

    The room and bed were very comfortable, breakfast good.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    friendly staff generally clean and good location
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    Food isn't great although there are fast food places across the road. Breakfast has nothing other than fried stuff and tea / coffee. No juices/ cereals etc which lets it down

    Room clean and tidy although wet room bathroom needed work - Drain grubby looking and no toilet roll holder - it was on the back of the toilet. Food is what it is - if you like carvery I guess you will like it but it isn't the best carvery I have had either. They say do one thing well but Toby don't quite manage that at this location (I have to be honest it has put me off eating at other Tobys) Breakfast is poor quality and no continental options or even cold drinks included at breakfast. Staff are really friendly which is great when your away on your own and the beer is good. Most importantly of all for me is the the location which is great for QE hospital. With free parking and just minutes from the motorway I have stayed here a number of times for hospital appointments as it is easy and convenient and cost effective

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet didn't work properly. No housekeeping until I asked.

    Clean room. Staff were lovely.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    bathroom tiles cleanliness

    bed

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Great value and pleasant location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Funny smell in bathroom Staff not very attentive at breakfast time when we approached regarding a table.They were talking amongst themselves and making themselves drinks.

    Location and staff were great

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice and warm 👌

    Stayed in December 2023

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    While the inside was very clean, the outside was littered with cigarette stubs. Also the lightning in the room was very dull.

    Large room, very clean. Excellent shower. Very friendly staff.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very satisfied.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a bit hard to sleep on but it wasn't horrible.

    We were late for check in but they still helped us and let us in. The room is very nice and spacious. The bathroom also has everything you need. We were assisted whenever We needed something. We also had complimentary coffee and tea in the room which is really nice.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Good value in a cracking location to access central Brum
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clarity of night access after 10pm

    Always friendly staff. Rooms surprisingly quiet given near a main road. Good free parking with a handy row of shops opposite.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Beautiful Hotel with A Perfect Room and Service
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is perfect

    I like everything about this accomodation. The staff is very helpful and super nice. The way he greeted us is amazing. The room is larger than in the photo, you can easily be comfortable with the room. The bathroom is clean, they served us with face towels, body towels, and various amenities. Coffee, tea, and water heater are the perfect match for your stay. Television is working perfectly. The room is tidy and clean. The architecture of this hotel is also wonderful. I will surely go back to them when I visit Birmingham

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    great
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    The booking website was pretty hopeless.. It told me there were no rooms available for a 2 night stay.. But when I booked each night individually there was no issue at all.. And the website is clunky and not very user friendly

    all went well

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was close to a noisy road.

    The inn is beautiful, the staff is very nice and helpful.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    It was OK for just a couple of nights.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Queues in the carvery and the rather noisy and chaotic restaurant. I found your repetitive questions on confirming my booking irritating. You asked my age as date of birth, rather than age group, 3 times which I found intrusive and unneccessary

    Room was very good. Dinner was very good value.

    Stayed in March 2024

Showing 1 – 25

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