London Road, Sunninghill, Ascot, SL5 0PP, United Kingdom
#5 of 9 hotels in Ascot
Guests' ChoiceBased on 631 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 7 May 2024
Kate
AustraliaThe weather
Stayed in May 2024
Reviewed: 4 May 2024
Jan
AustraliaPricey and quite noisy
Lovely building and location
Stayed in April 2024
Reviewed: 3 May 2024
Jonathan
AustraliaPeaceful with beautiful grounds. Attentive staff. Good food.
Stayed in May 2024
Reviewed: 24 March 2024
Christopher
United KingdomBreakfast was disappointing. Toast was barely cooked and had to be returned. Staff under pressure. We’re sat by the window you had an infestation of ants which we pointed out and were moved. The scrambled eggs were below par and we could see any means of ordering poached eggs? No staff had even the bandwidth to ask anything beyond toast, coffee and tea. We agreed to pay for breakfast but when we return in June we will do without it. In the room you should provide two breakfast teabags for tea when you arrive and for in the morning. We would have needed 4 but only had two.
The room was comfortable, clean and bright
Stayed in March 2024
Reviewed: 3 March 2024
Jane
United KingdomIt would have been nice to have water glasses in the room and a more versatile bathroom rather than just a ceiling fixture shower.
Lovely location comfortable and a welcoming arrival.
Stayed in March 2024
Reviewed: 18 February 2024
Lesley
United KingdomLong wait for meal in restaurant. Very expensive breakfast.
Very well appointed room. Spotless and lovely bathroom. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 15 February 2024
Ian
United KingdomHistoric, lovely grounds, well kept
Stayed in February 2024
Reviewed: 15 January 2024
Rick
CanadaNothing
I was there celebrating with 60 others from out of town. The hotel and staff went out of their way to make it as enjoyable as possible while we spent our 4 days together. Outstanding.
Stayed in January 2024
Reviewed: 21 December 2023
Sue
United KingdomNothing
Situated in a good location.
Stayed in December 2023
Reviewed: 13 December 2023
Dave
United KingdomVery limited exercise facilities and no pool.
Beautifully decorated for Christmas, lovely location and fabulous grounds which would be better out of December. Breakfast and dinner were very good.
Stayed in December 2023
Reviewed: 7 December 2023
Amir
United KingdomThe mattress could have been better, but that's a minor point as nothing is as comfortable as your own bed.
The staff! A wedding was taking place that weekend, and as we were not part of the wedding the reception staff kindly moved us to a quieter room away from the party. Restaurant staff very friendly too.
Stayed in December 2023
Reviewed: 3 December 2023
Clare
United KingdomFor £300 a night, it needs a little more attention to detail as the windows were black and dirty around the frames and the bathroom doorway was chipped and broken - but only details and didn’t take away from the venue overall
Looked beautiful with the Christmas lights and decorations, lovely restaurant and bar - our family room was delightful and spacious, it was also far away enough from the wedding reception that we didn’t hear a thing and had a good sleep
Stayed in December 2023
Reviewed: 29 November 2023
Judith
United KingdomThere was nothing that we didn't like.
The hotel stands in lovely grounds, which are worth a walk around. We loved that it had been decorated for Halloween, both in the hotel reception and in the grounds. The hotel itself is very nice and all of the staff that we met were very friendly and helpful. Our room was a good size and the bed was very comfortable. Breakfast was very good. It was a buffet, set up in a separate little room and had a very good choice of hot and cold food. We ate in the restaurant both evenings and the food was very nice, but didn't blow us away.
Stayed in October 2023
Reviewed: 20 November 2023
Christine
United KingdomUnfortunately, food and drink are overpriced, very disappointed with the evening meal selection of food and quality for the price we paid. Paid top price fir average food.
Beautiful hotel, staff very attentive, fabulous room.
Stayed in November 2023
Reviewed: 8 November 2023
Greg
United StatesThe shower was ok, not great like it should be for that price.
Nice big room, comfortable bed. The staff was great, helpful and kind. Loved the grounds, enjoyed some walks around and the fall colors.
Stayed in November 2023
Reviewed: 26 October 2023
Karen
United KingdomThe food I’m restaurant was awful
Good location for ascot races
Stayed in October 2023
Reviewed: 26 October 2023
Rhian
United KingdomThe heating was on the whole time even tho the radiators were off so it was quite hot but apart from that was lovely
I liked the bed was very comfy and the lighting in the bathroom was really good for make up
Stayed in October 2023
Reviewed: 26 October 2023
Hilary
United KingdomFood and drink were quite expensive. Breakfast didn't have quite the variety I'd expect for a 4 star hotel. Also, on our last morning, plates and bread were not replenished without having to ask. They seemed a bit short-staffed.
Hotel, food and staff all lovely. We'd upgaded our room and it was comfortable, nicely decorated and spacious.
Stayed in October 2023
Reviewed: 23 October 2023
Anita
United KingdomRoom very hot tried to open windows which would not open Charge to bring tray to room which we wasn't advised of
Convenient for Ascot Racing
Stayed in October 2023
Reviewed: 17 October 2023
Adrian
United KingdomNo Air conditioning in
Great hotel
Stayed in October 2023
Reviewed: 8 October 2023
Stuart
United KingdomNo spa.
Clean. Good bar. Nice bed.
Stayed in October 2023
Reviewed: 19 September 2023
John
IrelandQuaint English property
Stayed in September 2023
Reviewed: 17 September 2023
Neil
United KingdomToilet flush very poor. Overlooked kitchens so smells of cooking in the morning quite strong.
Lovely setting, room v nice with all essentials
Stayed in September 2023
Reviewed: 16 September 2023
Chantal
United KingdomLovely hotel. Beautiful setting.
Stayed in September 2023
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