9-13 St John's Street, Salisbury, SP1 2SB, United Kingdom
#3 of 12 hotels in Salisbury
Guests' ChoiceBased on 1140 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Evelyn
United KingdomNothing not to like.
Excellent position, right opposite the cathedral. Historic property. Exceptional food. The staff went out of their way to make our stay enjoyable.
Stayed in May 2024
Reviewed: 3 May 2024
Robert
New ZealandNothing
Fantastic class I and II building with heaps of history very near the cathedral. The rooms are wonderful well appointed, a little quirky given their age, but well maintained.
Stayed in May 2024
Reviewed: 2 May 2024
Philip
United KingdomWarm welcome, very comfortable and well furnished room, helpful and professional staff and excellent value for money.
Stayed in May 2024
Reviewed: 2 May 2024
John
United KingdomNothing.
The dinner were amazing especially the steak. The best we have ever had. The breakfasts were equally as good. Excellent.
Stayed in May 2024
Reviewed: 29 April 2024
David
United KingdomAsked to book a time slot for Breakfast… Appeared as if every guest booked the same half hour slot! If left to our own choise we would have gone for a walk and come back when it was less busy…
Stayed in April 2024
Reviewed: 28 April 2024
Richtiller80
United KingdomCooked to order breakfast was average - poached eggs were poor and tough streaky bacon was not to our liking.
Beautiful room, superb bed, wonderful bathroom, luxurious bath and separate shower. Great welcoming staff. Decent buffet breakfast with excellent choices.
Stayed in April 2024
Reviewed: 28 April 2024
Aoife
IrelandNothing not to like
Lovely historic building opposite the cathedral. Staff were lovely and so helpful when I left a t shirt behind!
Stayed in April 2024
Reviewed: 27 April 2024
Karin
AustraliaNo complaints!!!
The absolute perfect spot for visiting the iconic cathedral, literally across road to Ann’s entry gate! Breakfast was wonderful but another wonderful surprise was the evening meal 10/10
Stayed in April 2024
Reviewed: 26 April 2024
Green
United KingdomFound the bed very uncomfortable and the room was excessively hot, which meant I didn't sleep very well. Even though it was a relatively cold March night, we had the window wide open throughout and we were still roasting! However, at least that means the heating system works well.
Great to stay in such an old building, with the expected creaky floors, wonky stairs and windows, and doorways for people who are 5 feet tall! Unfortunately, we didn't encounter any ghosts. Great location in the centre of the city, easy walk to the cathedral, and the Stonehenge tour bus stop is around the corner. Staff were very helpful and informative. Room was very clean and the bathroom was superb!
Stayed in March 2024
Reviewed: 25 April 2024
Anthony
United KingdomRoom was cold , but you shouldn’t need heating this time of year
Location , service and helpful staff
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomNo parking. We found the Brown St car park before we checked in, so missed out on the £8 permit as we'd already paid £5 for the remainder of that day and had to get up and pay £5 more the next morning.
Dinner was delicious, with lovely South African food and wine influences. And the staff were delightful.
Stayed in April 2024
Reviewed: 21 April 2024
Kirsten
United KingdomNothing!
Really attractive, quirky building in the centre of Salisbury. Lovely spacious bedroom with a very comfortable bed, great shower and bath. Very good breakfast with a reasonable selection of fruit, yoghurt, cereal etc. plus a cooked option if required. Helpful, friendly staff.
Stayed in April 2024
Reviewed: 16 April 2024
Diana
United KingdomNothing
The room was excellent, comfy bed and super decor. Attention to detail on the decor is in keeping with the age of the property although the facilities were very modern. The food was also extremely well presented and very tasty having dined there the previous evening. Breakfast was superb. Would definitely choose again if going to Salisbury.
Stayed in April 2024
Reviewed: 15 April 2024
Daphne
United KingdomMy room was cosy, quiet and comfortable with a superb shower room. The breakfast and dinner were both excellent and the service impeccable. Compliments to the chef and staff.
Stayed in April 2024
Reviewed: 15 April 2024
Richard
Australianoise
Room
Stayed in April 2024
Reviewed: 15 April 2024
Ben
United KingdomThe location couldn't have been better, the building was beautiful and quirky and all the staff were welcoming, charming and helpful. The food was really good too. My son and I had a lovely stay.
Stayed in April 2024
Reviewed: 11 April 2024
Shane
United KingdomNothing it was all lovely. Tip. Book a table as soon as you get there as the food is fantastic and could get booked up quickly.
The ye olde feel but with a modern twist. Rooms were very very comfy and at a good price too. Very clean
Stayed in April 2024
Reviewed: 9 April 2024
George
United KingdomThe en-suite shower was a little small and the wonky floors and stairs took some getting used to but we got used to it all - just had to be careful .
Breakfast was good , Sunday lunch excellent - great atmosphere. Very friendly and helpful staff who couldn’t do enough for you . We had eaten here in the past with family so knew the food was great
Stayed in April 2024
Reviewed: 9 April 2024
Danny
United KingdomBreakfast was lovely, room was comfortable and clean. staff were lovely and informative about the history of the building, the restaurant steak was absolutely stunning.. highly recommend a steak here!
Stayed in April 2024
Reviewed: 9 April 2024
Joanne
United KingdomWould have liked to choose my breakfast rather than tick ‘full English’ as was too big and therefore waste. Buffet table was quite low on stock by the time we arrived.
Lovely old property with original features and interesting nooks and crannies. Right over the road from St Ann’s gate and the cathedral close. Nice room with comfy bed and excellent shower. Pleasant staff. Parking nearby and discount voucher provided.
Stayed in April 2024
Reviewed: 8 April 2024
Phil
United KingdomNothing
Old and lovely with the greatest staff
Stayed in April 2024
Reviewed: 7 April 2024
Luis
United StatesIt is hard to find something in my mind that I did not like reviewing this facility. Sorry.
Our room was very spacious, confortable, and cozy. The hotel itself is a piece of history for the touristic community of Salisbury. It's restaurant offered delicious dishes of great value and flavor.
Stayed in April 2024
Reviewed: 6 April 2024
Catherine
United KingdomThe stairs to access our room were a fire escape and would not be accessible for everyone. In the wrong shoes they may have been dangerous as well especially when it is wet. Also tricky coming in through tiny access door after 11 at night. The radiator by our bed did not turn off properly so it was warm throughout the night and making a gurgling noise.
Great bed and bathroom. Good breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Giliane
United KingdomBeautiful hotel in a perfect located area. The hotel is above a lovely pub. Many other pubs in a walking distance. Spacious executive room well decorated and furnished! The bath next to the bed was a gem!
Stayed in April 2024
Newport, USA
Frankfurt/Main, Germany
Seoul, South Korea
Asten, Netherlands
Sutton Bridge, UK
Baie Sainte Anne, Seychelles
Canggu, Indonesia
Kobarid, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content