Not enough choice for evening meal

Lovely hotel brilliant location

Stayed in April 2024

This is not a criticism, but upon check in we could have been showed where to go for breakfast and what time with the person who checked us in, and the wonderful rooms that can be used.

The room was everything I expected it to be, very comfortable and warm and was spotlessly clean. Breakfast the following morning was very good quality with a very good choice.

Stayed in November 2023

It’s got a pleasant unique feel to it that’s hard to describe.

Stayed in November 2023

Insufficient number of staffs (many hotels now have the same issue). No lift (I needed to bring up heavy suitcases to our rooms on the 2nd floor).

Gorgeous mansion in countryside. Surrounded by Welsh nature. Decent food. Comfortable bed.

Stayed in November 2023

Initial greeting when we arrived before 3pm check in was less than helpful...but it improved in the end, when we returned later, after a short trip into Brecon

Lovely setting/nice room and friendly staff

Stayed in October 2023

The service wasn’t what I would expect for what I paid. The breakfast wasn’t very good and had to keep asking for more to be brought out.

Stayed in September 2023

It was understaffed and therefore , it took a long time to find someone on reception and to place orders for food and drinks. ( This is evidently a problem with management, as the staff were absolutely fantastic and trying their best to make sure everything ran with precision, there were just not enough people for it to function effectively)

The hotel is set in the most beautiful, peaceful valley bordering the Brecon Beacons. It it a fabulous country house with a wonderful collection of art. It is comfortable and luxurious but relaxed and welcoming. The staff were lovely and were doing their utmost to make your stay perfect. The rooms were tastefully decorated and beds were extremely comfortable . It was spotlessly clean .

Stayed in September 2023

Bar area, no seating. Outdoor tables need replacing + no cushions. Breakfast not very good.

Stayed in August 2023

Dinner was dissapointing

Great place.

Stayed in July 2023

Beautiful location. Great house. Great room. Hotel seemed almost empty so lacked some atmosphere. Skeleton staff in evening meant we had to go searching for reception, drink, etc. Those we found were lovely. Garden not as manicured as we expected. Feel you maybe are missing a trick; but not put finger on why. We v much enjoyed our stay though.

Stayed in August 2023

Beautiful room . Immaculately clean

Stayed in July 2023

The got the rooms arrangements wrong

Very beautiful and peaceful

Stayed in July 2023

Guest better served if more staff were on duty.

Beautiful property, room and grounds

Stayed in July 2023

Would have preferred a menu option for breakfast to have it cooked fresh or options like smoked salmon rather than help yourself buffet.

Such a beautiful place in a beautiful location with very friendly and professional staff

Stayed in June 2023

dinner was a bit slow and choice on menu was limited, the supplement for steak was stupid steak is only £5/7 to buy so a £24 supplement is way over the top the wine list was pricey, I like good wine but some of the prices were well out of line

room and breakfast and gardens were all excellent

Stayed in June 2023

they were severely short of staff

pretty in a nice location

Stayed in May 2023

Difficult to contact staff as reliant on a bell - but staff were fabulously helpful when they were there. No fridge in room

Stunning art collection and furnishings, staff who went out of their way to be of assistance.

Stayed in April 2023

Staff knowledge about dinner items needs to improve. And please don't put heating on to "high" in room when outside temp is 10 °. There is an energy crisis!

The stunning house - like being in someone's elegant home. and the original art - paintings and drawings everywhere!

Stayed in February 2023

The property really could do with a proper reception desk to welcome you on arrival. It was difficult to find staff to order drinks etc. Also it was difficult to read in the main reception room as the lighting is very dim.

Very good breakfast. Staff all very pleasant and helpful but the hotel seemed understaffed.

Stayed in December 2022

Nothing apart from the fruit salad for breakfast could be better

The hotel is very good, old with plenty of character and relaxed.

Stayed in September 2022

it feels like they are running on a budget one staff member that actually does anything lights on in rooms to a minimum glasses and dishes left on tables for hours I would be surprised if it’s open in another year but hope it is I have always loved the place

the house is a beautiful old country house

Stayed in September 2022

Can't think of anything.

The hotel is a real oasis in the country side. Great views, totally relaxing and the friendliness of the staff is incredible. Lots of laughter came out of the kitchen, so no Gordon Ramsey style of abuse here. We had so much fun. The food was wonderful and the service was great. Go and visit the kitchen garden: Much of what you eat comes from there. The place is full of original art, knick-knacks and surprise corners - incredibly stylish, adding to the great atmosphere. They are a bit understaffed like everybody else and therefore it is advisable to stick to the booked meal times, which not all guests did- which I found rude. It does not cost much to be helpful whatever you pay for your stay. We will certainly be back and we can recommend this place to anybody who wants a special treat.

Stayed in August 2022

Stayed in the middle of the heatwave. Whilst the absence of air conditioning was understandable in this heritage building, our room lacked a portable fan and was unbearably hot overnight. The absence of a fridge / minibar was surprising.

Beautiful setting. Lovely heritage building.

Stayed in August 2022

I thing our room must have been above the kitchen as there was a lot of noise until just after 11pm. After that it was very quiet and peaceful

The food was excellent, dinner and breakfast. The room was a little smaller than I imagined but still lovely and the bathroom was excellent

Stayed in August 2022