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  5. Reviews of The Mad Hatter Hotel

Reviews of The Mad Hatter Hotel 3 stars

3-7 Stamford St., Southwark, London, SE1 9NY, United Kingdom

#84 of 1,011 hotels in London

Guests' Choice

Review score

Based on 2273 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 151 – 175

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Excellent breakfast with a lot of choices - as a vegan I felt included!

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    This is going to be my new home when I come to London.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Everything was great!

    This is going to be my go-to place. I positively LOVE this hotel! I've been travelling on and off to London for decades but needed something in this location this time for a quick trip. It is quirky, the staff EXCEPTIONALLY nice, the pub excellent (OMG, the food! the BREAKFAST! WHAT???). I had friends meet me there because the place just has everything. Beautifully appointed rooms, too. It was hot as Hades but there were fans available, and that helped. I'm coming back. Every time.

    Stayed in September 2023

  • Reviewed: 31 October 2023

    9.0
    Young Man on reception was brilliant nothing to much trouble very helpful very friendly
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I can think off

    Breakfast was lovely plenty of choice

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Great! Would recommend and would stay again
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    We enjoyed our few days here! The location was in an area we haven’t stayed in before when visiting London, but it wasn’t far or hard to reach from the areas we frequented via public transit/walking. The staff was very helpful, with a special shout-out to Luke at the front desk, who was so helpful in recommending some off the beaten path places to visit. We enjoyed having the option do eat free breakfast in the hotel as well. We did the continental breakfast twice, and ordered the hot breakfast once, both good.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Great stay overall. Only complaint was the air circulation.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I read in the reviews before about the rooms being hot. They were. There were two fans available, that help circulate the air. It was cool outside, and the windows opened, which helped greatly. If I had booked in the summer, we would have changed locations.

    The property was cute with a fun theme. There was a restaurant attached to the hotel, which made grabbing a bite to eat convenient. It was within walking distance of the river and many other attractions.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    Perfect location, relaxed atmosphere
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room needs a fair bit of updating particularly the furniture and bathroom. Nowhere to charge phone near the bed.

    Relaxed no pressure atmosphere. Breakfast great.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Road noise, but the complimentary ear plugs came in useful and we had a great night’s sleep

    Gorgeous pub. The room was spacious and clean, there was everything we needed. The staff were very welcoming. Food and beer were great. Our trip was originally planned for the summer but we had to swap dates at the last minute due to the rail strikes, our request was accommodated and the staff couldn’t be more helpful. We will definitely return again. Ideal base for exploring London.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Literally the only issues were a bit of a leaky shower, it would be helpful to have a tray/soap holder thingy in the shower too.

    We had the best time here, the room was great. Comfortable and clean, all the added extras made it perfect. (The included mini bar, with water, a beer, snacks and fab nespresso options that was replenished daily, including chocolates!) The mad hatter/Alice in wonderland theme made for cool decor. The guy on reception (annoyed we didn't actually get his name) was so cool, friendly and helpful. Finally, the pub attached to the hotel is also great, awesome breakfast, delicious food and discounts for guests. Have recommended to family already.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Other than the bar, provided value for your $
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Didnt free pour in the bar

    Location was convenient…close but not too close didn’t

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    I wish we could have stayed longer!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic place, lovely staff, amazing food, big comfortable rooms, great location

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Welcoming staff. Very comfortable clean room, with tea/coffee making facilities. Breakfast was amazing value.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    We stayed 1 day & enjoyed the theme of the hotel. Everyone was helpful & nice. The pub had a fantastic English b
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No AC

    It was small & quaint

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Awesome helpful staff, great breakfast, pub, pub food! Felt like an authentic old British Hotel…which, of course, it is😉
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Street noise at night

    Great location! Convenient to two tube stations, many restaurants, London Eye, Tate Modern…very walkable neighborhood👍🏼

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The bed was very comfortable & the breakfast was outstanding.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    For next stay I would prefere room with window to backyard because of noisy traffic.

    Location is great for walks in London, delicious breakfests

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were very uncomfortable, and I am usually not very picky.

    Location is excellent. The staff is very nice and helpful. The restaurant downstairs was good. Overall, the hotel was old but still charming and with character.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Will return
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast location fantastic

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Enjoyable and comfortable three nights in London.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very warm as no air conditioning, and the shower screen leaked quite badly onto the bathroom floor when the shower was used.

    Staff were very friendly and helpful. The room was comfortable and a decent size, with free water, beer, tea and coffee. Breakfast was good and had a varied menu.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    It's not really a problem, but the room don't have AC, in summer could be a problem for many..... But we have fans in the room

    Excellent hotel, very close to many tourist sites and with subway stations within walking distance...... Breakfast is a mix of buffet and a la carte, very varied. But the best of all is the service and attention of all the employees, they make you feel at home.... I will continue using this hotel whenever I come to London.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    I’ll be back
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great customer service. Very central , small walks to the underground tube. Coffee in the room, very tidy and comfortable . Breakfast down stairs was great

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    We went down the rabbit hole!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fun and quirky. Lovely old building full of character.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Really great
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Loved the hotel will be more than happy to book again

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Great location, great staff - great weekend!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very slight niggle and personal preference but bed very soft!

    Great location, friendly staff and good facilities

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Great experience - would love to stay again!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows were a bit difficult to shut, but no big concern.

    Great staff, terrific location, and love the pub.

    Stayed in October 2023

Showing 151 – 175

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