We found that the bed in the room was very high by design compared to what we are used to, which was a little unnerving, and it wasn't very comfortable. The bathroom was adequate for our needs but a little small compared with most.

Friendly staff, spacious room but found the bed very high and uncomfortable. The parking area was small but adequate. Its a bit of a pain if you are blocked in but nothing major. The bathroom was adequate for our needs but a little small compared with most..

Stayed in March 2024

It would have been nice to get dinner at the hotel but it was only a short walk back into town.

The room was fantastic and the breakfast wonderful. We had the garden room and it was extremely comfortable and I would certainly stay there again.

Stayed in April 2024

Very aesthetically pleasing, very quirky and right up my street! exactly like the pictures :)

Stayed in April 2024

Paying for parking which we didn't realise would happen

Room & shower great, fab decor & location. Breakfast OK but nothing exceptional.

Stayed in April 2024

Bed could have been a bit softer or a mattress topper would have helped

Room had great lighting which is difficult to get in most hotels - bathroom was large and spacious and shower was amazing

Stayed in April 2024

The parking charges.

The room was exceptional and the bathroom was perfect. The breakfast was overpriced but lovely.

Stayed in April 2024

Couldn't fault anything during our stay

The hotel is a little gem. The rooms and decor are fabulously quirky and exceptionally comfortable. The beds and pillows were great, the bathrooms were very good and the staff and food were also great. We will definitely stay here again wen we visit York

Stayed in April 2024

The price of parking at the property was a bit much but I do understand why.

We absolutely loved this hotel. A short stay from York attractions on a lovely street. Gorgeous and quirky room. Smart TV with Netflix etc. Very comfortable bed. Daily coffee/tea/hot chocolate refresh. Large clean bathroom. And we even got a visit from the adorable hotel cat!

Stayed in April 2024

Nothing

Another super stay at the Clementine . Very friendly & helpful staff, cosy bedrooms with lovely decor and Immaculate bathroom facilities . Great location, just a short walk into the center but in a very quiet area.

Stayed in April 2024

Nothing

Great place and location

Stayed in April 2024

Checking out was a little difficult, but nothing too bad.

The service was friendly and fun!

Stayed in April 2024

Excellent staff, comfy room and lovely breakfast. Would certainly return.

Stayed in April 2024

Fantastic, attentive, friendly staff. Lovely room with excellent en suite. Beautifully cooked breakfast. A very cute cat who purred happily when stroked 😍

Stayed in March 2024

It was cold with nowhere to control the temperature of the room. Our bedroom area was quite small and getting around the bottom of the bed was a squeeze

Quirky boutique hotel with plenty of character, comfortable beds and clean rooms. Staff were very helpful and looked happy at work.

Stayed in April 2024

N/A

The character and cosy atmosphere. Great location.

Stayed in April 2024

The hotel offered to upgrade our room due to a heating issue but the new room was still cold until we twiddled the radiators. Once we got it working all was fine.

Lovely breakfast, a good bar/lounge, located in a very quiet and nice neighbourhood. A 10 minute walk to York centre and well placed for the train station once you know the route. Great staff. Comfortable hotel. Overall very good.

Stayed in April 2024

N/A

The overall experience. Beautiful place will book again staff are brilliant and very helpful.

Stayed in April 2024

Nothing

Lovely decorations, nice to have the goblets and the kitkats, comfy bed!

Stayed in March 2024

Beautiful property, the rooms were spacious and very well maintained, the staff were lovely and so helpful. The onsite bar for residents was a perfect place to end the day before going to bed. Loved every moment of the stay.

Stayed in April 2024

Fantastic little place in a quiet location a good 10 minutes walk to York centre, plenty of buses too, staff above and beyond

Stayed in April 2024

Room was a bit too warm for us (personal preference I know) but couldn't turn radiator off.

Room was very clean and nicely decorated. Balcony was great in the morning. Bar was cosy and convenient after a long day walking. Breakfast was good. Hotel is a nice walk from the city walls and tucked away in a quiet location. Would definitely stay there again.

Stayed in April 2024

A lift to help with carrying luggage up several flights of stairs would be helpful.

Friendly, quirky, quality hotel. Resident cat was a welcome addition.

Stayed in February 2024

There was nothing we didn’t like. The room was great, the hotel bar was great and the staff were great.

Everything! The hotel was really lovely inside, so quirky and incredible decor! We were upgraded to a suite for my birthday and it was wonderful. The bathroom was really great with a massive rainfall shower which we loved. The bed was really comfortable and a great size. I absolutely loved the hotel and will definitely make the effort to go back.

Stayed in April 2024

The breakfast was lovely and served fast.

Stayed in April 2024