Bishopthorpe Road, York, YO23 2GB, United Kingdom
#16 of 104 hotels in York
Guests' ChoiceBased on 563 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.3
Staff
9.8
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 16 September 2023
Cyberh
United KingdomStep down to toilet in groundfloor deluxe courtyard suite's bathroom is difficult for those with limited mobility.
Lovely setting, lots of space, nice to have own facilities in deluxe courtyard suite. Staff were excellent.
Stayed in September 2023
Reviewed: 12 September 2023
Stephen
United KingdomNothing to dislike It is nt cheap but think I d rather pay for quality
The staff are the best in terms of service compared to any hotel I have ever stayed The hotel is beautiful traditional I suppose in style. A blast from the past Gardens are lovely We walked via the racecourse and the river to York enjoyable walk.
Stayed in September 2023
Reviewed: 12 September 2023
Trevor
United KingdomSubstandard initial room offered. Unhelpful uninformative dining staff. Told we couldn't have 8pm table, but could have 7 30 table, so curtailed our spa visit. By 8.20 we still had not been seated, so we left and dined elsewhere. Stifling hot bedroom, (hot night) but not helped by bathroom radiator stuck on full blast and remaind that way despite asking for it to be turned off. Tiny cramped bathroom compared to bedroom.
Historic. Good Spa. Grounds/gardens. Breakfast. Most staff. Bed.
Stayed in September 2023
Reviewed: 9 September 2023
Malcolm
United KingdomIf I could find find fault with anything it was the shower shield and shower head being fixed which made it difficult to switch on the water without getting my hair wet. A small price to pay for an otherwise faultless visit.
Everything. From beginning to end our stay was a wonderful experience. The leisurely atmosphere and ambience of Middlethorpe Hall combined with the friendly and helpful staff made our two day stay a memorable relaxing time.
Stayed in September 2023
Reviewed: 7 September 2023
Kathryn
United KingdomEverything fabulous!
Venue, staff, location - everything wonderful.
Stayed in September 2023
Reviewed: 7 September 2023
Mary
United Kingdomnothing
staff so very pleasant and helpful breakfast very good
Stayed in August 2023
Reviewed: 29 August 2023
Leanne
United KingdomExcellent food , super friendly staff, good location walking distance to York
Stayed in August 2023
Reviewed: 23 August 2023
Mary
United KingdomNothing
Excellent
Stayed in August 2023
Reviewed: 22 August 2023
Christian
United KingdomBedroom was very hot and staff disappeared after 9!
It is wonderful and the staff happy and attentive.
Stayed in August 2023
Reviewed: 21 August 2023
Olga
United KingdomNothing
Peaceful
Stayed in August 2023
Reviewed: 14 August 2023
Nicola
United StatesThe staff The food The facilities
Stayed in August 2023
Reviewed: 11 August 2023
Gillian
United KingdomNothing we didn't like.
Staff were wonderful, happy and welcoming. Magnificent grounds and gardens. Beautiful building and grounds cared for by the staff under the auspices of the National Trust. We enjoyed a light evening meal and a very pleasant and ample breakfast in the morning.
Stayed in August 2023
Reviewed: 10 August 2023
Gillian
United KingdomNothing it was beautiful.
The hotel is beautiful, the grounds are very well kept. The bedroom was small but beautiful and the bed was super comfy. The staff are amazing. The spa facilities are good, changing room was on the small side but had everything you could need. I would highly recommend a stay here.
Stayed in August 2023
Reviewed: 6 August 2023
Diederik
NetherlandsBeautiful old country house. the staff was very helpful with recommending where to go. Also, they helped with finding good running trails
Stayed in August 2023
Reviewed: 3 August 2023
Sue
United KingdomLovely, well kept, clean with attentive staff. Food was lovely too but very expensive and the wines were also expensive. We fine dine a lot but this cost more than we've ever paid before and then there's a service charge added! Pillows weren't great, perhaps there needs to be a spare in each room? Noise in the early hours of our second night with people returning back to their room talking very loudly. Spa is clean and staff were friendly and attentive. Overall we had a nice, well earned break, but if the food was more reasonably priced we would have had afternoon tea before going to the races. We would have happily paid £25pp but not £40odd each! These prices took the shine off a little!
Stayed in July 2023
Reviewed: 31 July 2023
Dunkley
United KingdomNo duvet on bed, just blanket
Spa facilities Grounds/gardens History of the place Friendly staff Breakfast
Stayed in July 2023
Reviewed: 28 July 2023
Jennifer
United StatesThis is a wonderful place—beautiful and historic, with absolutely lovely gardens. And the staff were outstanding—attentive, helpful, and knowledgeable. Can’t wait to come back!
Stayed in July 2023
Reviewed: 21 July 2023
David
United KingdomFood is expensive but it is five ⭐
Superb location lovely staff.. Wonderful comfortable bed. David Seaborn Davies
Stayed in July 2023
Reviewed: 21 July 2023
Chris
United KingdomStaff were amazing and super polite.
Stayed in July 2023
Reviewed: 21 July 2023
Malcolm
United KingdomMeal portion sizes were too small.
Surrounding gardens, staff.
Stayed in July 2023
Reviewed: 21 July 2023
Cherie
United KingdomNothing
Wonderful gardens and the house is quite something to see
Stayed in July 2023
Reviewed: 20 July 2023
Helen
United KingdomWe have stayed here many times . It is a beautiful hotel in a great location. Full of character. The bed was comfortable. The room was cottage style in the courtyard. It was really lovely with a separate lounge area . The gardens are superb and the staff are so polite and helpful . We will be back !
Stayed in July 2023
Reviewed: 13 July 2023
Judith
United KingdomNothing.
Very grand and set in traditional English gardens. Addition of courtyard rooms very nice.
Stayed in July 2023
Reviewed: 11 July 2023
Tim
AustraliaNil
The most amazing accomodation I’ve stayed at. The facilities are first class, the entire staff are professional, friendly and informative.
Stayed in July 2023
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