No bar service, wanted everything ordered through the App and preferred not to deal with cash. Not great if only wanting in for a quick drink or elderly and no access to apps.

Stayed in April 2024

trying to buy a drink during the day at the bar

room was very nice

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Very low water pressure in the shower.

Right on the West Highland Way. Very attractive, great coffee shop and pub. Picturesque setting on Loch Lomand. Loved the heated floor in the bathroom.

Stayed in May 2024

Absolutely nothing! It had everything we could have asked for!

The view is amazing and the room we had was gorgeous

Stayed in May 2024

Nothing

Great location, fruendly staff anf good arrangement with the hotel, and coffee shop next door which we used for breakfast rather than the hotel. Excellent icecream too!

Stayed in May 2024

Unfortunately there was no direct access to the loch in spite of its location

Nice and cosy hotel and restaurant. We stayed in one of the cottages, which are refurbished. Staff was friendly and helpful at all times. The restaurant is very atmospheric with a good choice meals. Ours have been very tasty.

Stayed in May 2024

There was a slight smell of drains in the bathroom.

The view from our room was stunning. The location is stunning. The staff were amazing and so helpful. We were late arriving but they contacted us and made alternative arrangements for our check in. I'm sad we only stayed one night.

Stayed in April 2024

Lovely cosy room with everything you need, myself and my parent absolutely love coming to Balmaha it’s our favourite place to go. It’s peaceful and chilled and the perfect place to stay for a wholesome weekend.

Stayed in April 2024

Having located our chalet, this is mainly where the drop in stars comes in. Not sure what the rooms in the Inn are like, but the chalets are rather a bizarre set up. A contemporary and soulless collection of mini houses surrounded by gravel. Our chalet had three rooms and our room was on the ground floor. Very basic, lacking in any character. In the morning around 8am, thinking we'd have a quiet and slow start before setting off on our long drive home, we were shocked into reality by the sound of cars driving on the gravel, doors slamming, workmen sawing into metal and cleaning ladies speaking at such a volume it seemed the building was on fire. We couldn't open any blinds because they all looked onto the gravel parking area and it felt like we had spent the night in the middle of a car park. Disappointing considering the price of the room.

After a long drive and then an expectedly long detour trying to locate the place, we were just in time to check in but sadly too late for our restaurant booking. However we were received with a warm welcome and the kitchen kindly stayed open to offer us pizzas. The place was extremely busy, with loud music blasting through speakers which, after a few days of tranquility in the Highlands, was a bit dizzying. However the rustic bar/restaurant with roaring fire was characterful. By 10pm the bar had cleared out, chairs were on the tables and everything was silent. The location is actually very beautiful, next to a small harbour with a little path which leads along the lake to a point where you can hop on a boat for a little tour. And the coffee shop attached to the Inn is very good. You probably need a good couple of days to discover the cove and location.

Stayed in April 2024

Great stop on the West Highland Way, staff were brilliant and a very comfortable stay

Stayed in April 2024

absolutely nothing........!!!!!!

We had a fabulous time, the room the little Cafe with Huge fab scones...!!!!! then our evening meal which was Delicious was spot on we could'nt of asked for anything else, The view from our room was beautiful with many photos taken thankyou for our stay xx A Special thank you to our Spanish waitress ( so sorry we didnt ask her name ) who was lovely nothing was too much trouble she's a keeper....!!!! She's observant makes conversation funny and knows her job xx

Stayed in April 2024

N/A

Stayed in March 2024

Nothing

The hotel was lovely and food excellent. The stay was made for me as thee lady on reception was very very kind and charming- huge thanks to her😊

Stayed in April 2024

The location was very close to the Loch & in a lovely little village. We stayed in one of the superior pods and it was perfect for a night away. A nice size with everything you could need. The staff were lovely at check in & the restaurant attached to the hotel was great for an evening meal. Definitely book though as it’s the only real pub / restaurant in walking distance. Great fish & chips.

Stayed in April 2024

Our room was slightly tired in comparison to the others that we saw.

Great location and food was amazing

Stayed in April 2024

Nothing I didn't like

Loved the fact you could go out onto the patio area to have a drink and snacks

Stayed in April 2024

-

Beautiful location, modern and comfortable rooms

Stayed in April 2024

Walls were very thin and noise carried easily

Location and staff

Stayed in April 2024

Shorts honeymoon break , staff were really friendly and helpful.

Stayed in April 2024

Kitchen amenities weren’t enabled

Nice loft convert room, super spacious. Excellent shower, private entrance super cozy pub, along Whw

Stayed in March 2024

Crowded. Big bed, but only one blanket.

Good location right at the West Highland Way. Exceptional view from the room onto the lake

Stayed in March 2024

Nothing

Room in cottage was lovely and cosy, location was excellent and food in restaurant was exceptional.

Stayed in March 2024

Wonderful atmosphere, the staff were very welcoming and helpful upon arrival. We have been meaning to stay for a while now and it did not disappoint. Fantastic first stop on the West Highland Way. Moran taing

Stayed in March 2024