Boar Lane, City Square, Leeds, LS1 5NS, United Kingdom
#26 of 44 hotels in Leeds
Guests' ChoiceBased on 9577 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 13 May 2024
Caroline
United KingdomConvenient, very clean, good location
Stayed in May 2024
Reviewed: 13 May 2024
Sarah
United KingdomThe location.
Stayed in May 2024
Reviewed: 12 May 2024
Ella
United KingdomThe cleanliness of the carpets, headboard, skirting board etc, the places where can easily get missed, but I noticed it as the plug was just above the skirting board so I noticed the dust and dirt.
Perfect location, super friendly and helpful staff. The room wasn't as clean as I would have expected, but overall comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Jenna
United KingdomGood location, comfy bed and good selection for breakfast.
Stayed in May 2024
Reviewed: 10 May 2024
Danielle
United KingdomBeds slightly uncomfy, especially the pillows
Really quiet considering it's right in the busy centre. Online check in and digital key
Stayed in May 2024
Reviewed: 10 May 2024
Lindsey
United KingdomCentral for shops/train station
Stayed in May 2024
Reviewed: 10 May 2024
Timothy
United KingdomVery lively area, lots of drunk people about on weekend. But no trouble
Great location, quiet on higher floors. Lots to do near by
Stayed in May 2024
Reviewed: 10 May 2024
Lauren
United KingdomGreat location, friendly helpful staff, lovely big room - clean, comfortable and has everything we needed. Great view! Great value for money.
Stayed in April 2024
Reviewed: 9 May 2024
Phil
United KingdomWhilst we recognise this is beyond the control of the hotel, the fact that the hotel didn't have its own car park was a bit negative.
We were given a really nice room upgrade. The breakfast was included in the room price and was value for money. We will stay again next time we are in Leeds City Centre. It was also opposite the Queens Hotel where we were exhibiting at a Doctor conference so this was ideal
Stayed in May 2024
Reviewed: 9 May 2024
Golton
United KingdomNoisy neighbours - but that wasn't the hotel's fault.
Lovely, comfortable room
Stayed in May 2024
Reviewed: 8 May 2024
Natalie
United KingdomRestaurant closed, not enough tea and bikkies in room (although did give more when asked).
Breakfast options were good; cocktail bar ok. Free drinks voucher when didn't have room service which for 2 nights was fine.
Stayed in May 2024
Reviewed: 7 May 2024
Julie
United KingdomPillows too flat / soft. Signage from lift to room location could be better
Location & price Lovely decor too
Stayed in May 2024
Reviewed: 7 May 2024
Joanne
United KingdomThe beds and pillows was not very comfortable, also our room was way too hot, the air con temp control did not work..
The location was perfect for what we intended. Shopping and Drinking :). The Breakfast was very nice, plenty of choice.
Stayed in May 2024
Reviewed: 7 May 2024
Tacia
United KingdomBed was low, but comfortable not a devan, bathroom shower was in need of maintenance, and sink had a leak.. towels had marks on them 1st day we were there to use them, but we did have them replaced
Nice and big, great view and location, quiet mostly.
Stayed in May 2024
Reviewed: 7 May 2024
Hudspith
United KingdomNot enough lifts at busy periods and no onsite parking
Central location
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomCentral to Leeds , lovely hotel for a night away .
Stayed in May 2024
Reviewed: 6 May 2024
Graeme
United KingdomN/A
Great location near to the office I was visiting and the trains station.
Stayed in May 2024
Reviewed: 6 May 2024
Stephen
United KingdomThe horrendous parking fee,you use to get 50% off not now the car park were charging £33 for 24 hours we stayed two nights and were charged £40 and an additional £ 3.80 when we got to the carpark disgusting the hotel or booking.com never said anything about that additional cost, the carpark opposite the Q park is only £12 for 24 hours so don't get hoodwinked into paying extortionate parking fees like myself, ruined a great stay
Get stay great location
Stayed in May 2024
Reviewed: 5 May 2024
Maria
United KingdomI left my charger in the room and the communication has been poor. Two emails from someone asking if it had been sorted, IV replied no and still no word. I know it's only a charger but I did call on my way home and someone was suppose to call me back. Never happend. Apart from that it was excellent. Id. Definitely recommend it.
Everything. It was a big spacious room, got some lovely chocolates for my bday in the room when we arrived which was a lovely touch. Beds were amazing and comfy. Great value for money.
Stayed in April 2024
Reviewed: 5 May 2024
Shaphil
United KingdomThe bathroom door stuck when closed which made a horrendous noise when opened. The room itself was on a slight slope which made the bed slope a little toward the head end.
The room location with city view was really good. The breakfast was really nice, hot food, fresh and plenty of tea or coffee. A lot of choice also.
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
United KingdomThe property felt tired. Our room felt cramped and old. The digital key didn’t work on arrival.
Location was great, and reduced cost parking was helpful.
Stayed in May 2024
Reviewed: 4 May 2024
Faye
United KingdomPillows a little lumpy and flat
Location Lobby was lovely
Stayed in May 2024
Reviewed: 2 May 2024
Ian
United Kingdomroom and breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Anita
United KingdomBreakfast restaurant was very noisy, partly due to concrete floor and partly due to a large, very loud family group who had no consideration for other guests (which is of course totally outside the hotels control) Frosted glass bathroom door meant the bedroom was lit up if one of us used the loo during the night
Location was excellent, right in the centre of Leeds close to shopping, bars & restaurants. Two minutes walk from the station if arriving by train. Lovely quiet room on 9th floor overlooking City Square had everything we needed for short stay. All the staff we met (reception and breakfast restaurant) were extremely polite, friendly and helpful. Nothing was too much trouble for them.
Stayed in April 2024
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