Aston Avenue, Birchwood Business Park, Warrington, WA3 6ZN, United Kingdom
#5 of 11 hotels in Warrington
Guests' ChoiceBased on 1923 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.7
Value for money
7.7
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End of dialog contentReviewed: 7 May 2024
Aspasia
GreeceThe linen, bathroom, etc were clean; however, there are old fabric chairs in the room which are not clean at all. We stayed for 5 days and we did not want to sit on these chairs with the stains... Also, when we scanned the room QR code for room service, it stated that it was until 22:30, and when we called to order, we were told that this time was not valid and informed that room service was already closed about 1 hour ago. After we ordered the only thing they could get us, about 1 hour passed. It was then 23:30, and room service had not yet come. We called the front desk twice, but no one answered. This happened from the first few nights so we didn't bother to try anything else. Finally, they do not accept cash, which sometimes causes inconvenience. I really hope those things will be fixed because I would like to stay again at this hotel in the future.
The reason we booked this hotel was the location and it was exactly what we expected. The area was quiet and beautiful. There are not so many things to do, but that's exactly what we wanted. We also had a great night in the lobby with football on TV and drinks.
Stayed in May 2024
Reviewed: 6 May 2024
Alisha
United KingdomThere was some strange orange stain on the bed sheet, it was quite a large stain, it wasn’t very pleasant.
Hotel was quiet and the rooms were big enough and the bed was incredibly comfortable!
Stayed in May 2024
Reviewed: 29 April 2024
Jacinta
United KingdomThe price of breakfast at £18 per person. There was no iron in the room but perhaps reception could supply you with one. We didn't need it so didn't ask.
Very good value for money for the stay. We didn't have the breakfast as we felt it was overpriced. Room was comfortable, staff were very helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Toni
United KingdomLack of knowledge from staff, and they had out of order equipment. The fact we had to pay extra for parking!
The locations was perfect for our event.
Stayed in April 2024
Reviewed: 26 April 2024
Robert
United KingdomHad to pay to park the car . No mention of that on Booking .com Key card didn’t work in the room ( had to get someone to bring another 2 cards to put into the machine to get it to work ) toilet only stopped flushing if you banged the cistern ! Wasn’t told at check in that you have to ask to get your room cleaned ! ( apparently for eco reasons !)
Visiting relatives who live close by so for me the location is perfect . It’s easy to park the car Comfortable room .
Stayed in April 2024
Reviewed: 25 April 2024
Darren
United KingdomNothing.
Good bar and restaurant. Friendly staff. Smart rooms. Funky feel compared to most chain hotels
Stayed in April 2024
Reviewed: 24 April 2024
Gibbs
United KingdomCould be laid out better had to move things around to plug the kettle in. Needed a bit more hanging space.
Clean spacious and a very comfy bed.
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomCistern on toilet kept refilling, wouldn't shut off.
Good breakfast - excellent range of choice. Comfortable bed.
Stayed in April 2024
Reviewed: 18 April 2024
David
United KingdomComfortable clean hotel. Food good
Stayed in April 2024
Reviewed: 17 April 2024
Jema
United KingdomThe noise from the road
Stayed in April 2024
Reviewed: 15 April 2024
Dodd
United KingdomAll good. No complaints.
Location, room style and hotel style as a whole.
Stayed in April 2024
Reviewed: 15 April 2024
Rickie
United KingdomRoom wasn't made up on first night, wasn't too much of an issue, just got more teas and coffee ourselves from the community area
Good breakfast, room nice
Stayed in April 2024
Reviewed: 9 April 2024
Richard
United KingdomWiFi was poor and tv
Restaurant, food, tv, gym
Stayed in April 2024
Reviewed: 9 April 2024
Sam
United KingdomBed was hard, took 3 different key cards and then a room change for me to get into a room
Nice bathroom, nice room
Stayed in April 2024
Reviewed: 8 April 2024
Paula
United KingdomDidn’t really know about cashless hotel which caused a problem for my friends
Lovely atmosphere in the bar and restaurant. The staff are excellent
Stayed in April 2024
Reviewed: 6 April 2024
Kathryn
United KingdomDrinks a bit expensive. Would have been nice to have a headboard and usb points to charge phones.
Staff were really friendly and helpful. Check in and out quick and easy. Food was really good.
Stayed in April 2024
Reviewed: 4 April 2024
David
United KingdomThe senior bar supervisor who checked guests in, kept locking the doors open and it was very cold. Around 10.30 she sat outside with a coffee as many of the guests moved to keep warm. We had to ask her assistant to get her to come in and close the doors. It was a shame because I would like others have stayed later, but we were all cold!
Room and shower very good. Morning reception guy excellent
Stayed in March 2024
Reviewed: 2 April 2024
Leigh
United KingdomThe only issue was the pillows that we found to be very uncomfortable.
Lovely clean room and good layout.
Stayed in March 2024
Reviewed: 1 April 2024
Christopher
CanadaNo cash accepted at hotel
Stayed in March 2024
Reviewed: 27 March 2024
Paul
United KingdomComfortable room, excellent shower. Decent breakfast.
Stayed in March 2024
Reviewed: 26 March 2024
Christopher
United KingdomNot enough tv channels. Not even Freeview!
Good value for money
Stayed in March 2024
Reviewed: 25 March 2024
Palmer
United KingdomBed was uncomfortable. Requested a twin room and was given a double but didn't really have time to faff about moving.
Lovely hotel with a really nice vibe. Staff were extremely polite and helpful. Room was nice shower was fantastic
Stayed in March 2024
Reviewed: 13 March 2024
Mark
United KingdomSlightly pricey
Location, ideal for theatres and other tourist attractions- excellent roof top bar, clean and helpful staff
Stayed in March 2024
Reviewed: 11 March 2024
Hamer
United KingdomPaying for parking
Very relaxing and comfortable
Stayed in February 2024
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