the breakfast - aware recently been taken over - breakfast worked out at £15 per head - continental was a couple pastries and a couple of yoghurts available, that’s it. cooked breakfast and hot drinks had to be ordered from a menu with prices on - £9 was the most expensive breakfast… could only get standard coffee or tea, and no top ups offered. we stayed three nights, so three breakfasts, and not once did they get the order right, and the staff were almost too scared to talk to us, looked at us like we were lost when we walked in: not very welcoming at all. only went back because it was already paid for, but poor value for money overall.

property is clean and comfortable, staff downstairs friendly enough

Stayed in December 2022

V warm room, too warm for us! But we couldn't figure out why as the radiators were all off. But otherwise fantastic.

Really good location and very friendly staff.

Stayed in December 2022

In need of some TLC, room needs a makeover as it looked like it'll been a while since decorated

Location and bed comfortable

Stayed in December 2022

“Daggy” second class entrance for hotel guests.

central location. hot towel rail. good lighting for bathroom and reading. comfortable beds and pillows. comfortable armchair for reading and TV. cheerful “maid” staff.

Stayed in November 2022

Friendly, helpful staff. Great breakfast. Comfortable bed. Nice en suite. Good tea and coffee mashing facilities in room with a selection of biscuits.

Stayed in October 2022

excellent location, good breakfast, comfortable bed.

Stayed in October 2022

decoration in staircase and bedrooms looking tired shower tray backing up with water as blocked

location

Stayed in October 2022

stairs and hallway doors in need of a deep clean.

nice bar

Stayed in October 2022

No parking

Close to everything. Amazing staff. So helpful and friendly

Stayed in August 2022

The room was a little tired in decoration but it was clean and comfortable and had everything we needed.

The young staff that were on duty when we stayed were exceptional,very friendly, capable and professional. They made us feel welcomed from the moment we checked in, we were very impressed. Very good choice for breakfast, large portion. Food served in the pub in the evening was typical pub food but well cooked, well presented and quick service.

Stayed in October 2022

the many stairs i had to climb to my room. they were grotty and disgusting. yuck!!

the room was simple but lovely. The English breakfast was outstanding.

Stayed in October 2022

tired decor , very expensive. Most of the staff polite but one very bossy and unwelcoming. This particular lady was in charge on Sunday 25th . Treated me like a child . The younger staff members were very polite

good location

Stayed in September 2022

The entrance and hallways are old and tired, carpet is dirty. Covid was the excuse for no maid service but other than 1 jar of hand sanitizer on a landing there were no special precautions made by staff. Heat was sporadic, never knew when it would come on. no heat in the bathroom at all. Breakfast was fine not outstanding.

I gave a lot of thought before writing this view. What I have to say is this place is fine if you don’t have high expectations. It is all about the location and breakfast is included in the price which I think was a little high. The room was very basic but clean and small. The Sunday roast was excellent! Staff were very nice.

Stayed in September 2022

small rooms

great location

Stayed in August 2022

Room quality poor, dirty looking carpets, rooms need upgrading. No parking.

Location great, centre of town, staff great, breakfast was great. Rooms and bathrooms reasonable clean. The rooms need upgrading or a good coat of paint. Carpet in the rooms don't look clean probably old. The hallways and stairs to the rooms let this place down. Makes the hotel look like a 2 star hotel. I felt the hotel was a bit over priced for the room quality. Can be noisy being centre of town. We did not mind as it was expected due to location. Be aware there is no parking at this hotel and finding it in the one way system can be tricky.

Stayed in September 2022

I found it a little noisy on a morning when the delivery came but that couldn't be helped because it was a pub.

The hotel was central the staff were really friendly and helpful and the food was excellent.

Stayed in September 2022

Nothing!!!

The location of the Queens was amazing, very central, close to the shops and a stones throw from the beach. The room was small and compact, but for what we paid was what I expected. It had a very typical B&B feel to it which was very quaint. We stayed in room number 6 and if you looked out the window could see the sea! In the room you had lot of tea & coffee supplies which was nice rather than the usual 3/4 milks and a couple of sachets of coffee or tea bags. Breakfast was fab, you booked a time slot in, went down there was fresh tea & coffee available, and nice to see they actually had decaf tea and I can't have caffeine. You then helped yourself to a nice selection of croissants, cereals and fruit with a few different types of little jars of jams, honey and marmalade. One of the staff came over and then took your order for the cooked breakfast which was lovely and again to a high standard. When we had finished breakfast a lady came over to ask if there was anything we needed for our rooms, extra towels, more tea & coffee supplies etc. The young man that was working in the hotel I think his name is Mark (he had a pot on his arm) was exceptionally helpful and friendly and lovely to chat to in a morning. All the team here are very friendly and you can see how hard they work to make your stay enjoyable.

Stayed in September 2022

The decor and carpets in the staircase along with the woodwork and handrail needed updating and painting.

The room was very good and comfortable. The breakfast was excellent. The staff were exemplary. The location was ideal.

Stayed in September 2022

the stairs

good position

Stayed in August 2022

Very limited housekeeping service.

Helpful and hospitable staff. Very accommodating. Very good location.

Stayed in August 2022

No elevator

Breakfast and location

Stayed in August 2022

It was really made clear that there was no parking at the property. I also found the stairs a bit of a struggle.

The location was excellent. The staff were fabulous, knowledgeable and very friendly. The room was large and comfortable. The breakfast was excellent.

Stayed in August 2022

Small but clean room. Though very hot, no airco. Sleeping with open window also no option, given the street noice (late in the evening, early in the morning) and sea guls.

Central location. Helpful personnel. Breakfast only served at 8.30am. This is late for hikers (hiking along the South West Coast trail), however they offered us a take-away breakfast we could collect the evening before.

Stayed in August 2022

It was very noisy first thing in the morning with refuse trucks and bottle collections. Not the pub’s fault that it was so hot we had no choice to have the window open all night though (and there was a fan in the room which was great). Decor of our room was tired (although a quick peek in other rooms when leaving wasn’t the case for the others we saw).

Very comfortable bed, great location for our needs. Delicious cooked breakfast. Nice friendly staff.

Stayed in August 2022

No problems.

Location was just off the sea front and easy to locate. Breakfast was great with a tea, coffee, cereals, pastries or a full breakfast available. Good service from all the staff who served.

Stayed in June 2022