Massive thanks to everyone who made our trip memorable yesterday again we will be back

Stayed in January 2024

Nothing !

The spa facilities, the bed was one of the comfiest I’ve slept in, the pillows were lovely! Lovely grounds too

Stayed in December 2023

Location, view, staff

Stayed in February 2024

The leisure facilities were okay, but maybe not what you might expect for such a highly rated hotel. A good number of the lockers in the men’s changing room were broken or able to be opened even when locked. There was an empty glass room next to the pool which looked as if it was just being used to store the odd bit of cleaning equipment and it made the place look a little unkept.

The hotel itself was nice and a good location. The outbuilding was very lovely, warm and nicely decorated for Christmas. The room was very comfortable and clean and the staff were very friendly and helpful.

Stayed in December 2023

Just a little bit isolated

Lovely stay. Spa great and an amazing breakfast

Stayed in November 2023

No Tv.

Great place missed a gym.

Stayed in February 2024

Just lovely in every way

Stayed in February 2024

Car park

Breakfast room

Stayed in December 2023

There was cobwebs in the bedroom. The restaurant evening food was not worth price.

The staff and facilities

Stayed in February 2024

Service was very slow in the bar area 20 minutes to get a drink . I think the spa could do with a hot tub .

Had a lovely overnight stay here , we had a room overlooking the gardens even in winter it was a nice view . Used the spa facilities which was very nice and relaxing . Ate in the restaurant Sunday dinner and had breakfast next morning . Very good . Sandsend a short walk I would definitely return again .

Stayed in December 2023

Although the restaurant good was good it wasn’t exceptional, and we didn't think it was value for money for the evening meal. Breakfast was very good.

We were late for our spa treatment- partly our fault. We received a partial refund with no hassle.

Stayed in January 2024

Our bed was uncomfortable. Large bed made up from 2 smaller beds. The join created a ridge which was a passion killer when rolling over to my husband! My side sloped down and I had to sleep nearer to ridge to get an even part of the mattress. I didn't get one good nights sleep. The quality of the food was either very good or very poor. The rib eye steak was cooked to my requirements but the quality of the meat was very poor. The Thai Crab was all batter and could taste the crab. However the pork belly and the salmon was lovely. We had a glass of wine and 2 beers and the bill came to £121 including the 10% service charge on the bill. We prefer to tip if we think the meal is good. We decided to eat out for the rest of our stay. Despite the storms, we had a lovely time and discovered several very good eating places. The White House up the road is dog friendly in the bar area and big portions of home cooked food is on offer. For a special occasion, Sneaton Castle restaurant a must and we found it cheaper and better quality than the Raithwaite. Big renovations have started so I believe this place is not available for a few months.

Spent a week with our dog in the hide. Staff were great and very helpful. House keeping even put down carpet in the room for our rescue dog who has a bad knee and problems with wood flooring. Lovely grounds but not disabled friendly especially at the front of reception which are large uneven paving stones. The Spa was lovely and swimming pool a nice temperature and has a Sauna and Steam room. A jacuzzi would have been nice but would have taken up valuable room. The lockers in the ladies changing room need attention. Bathroom lovely, big shower and bath, underfloor heating. We only ate once in the restaurant.

Stayed in January 2024

Very muddy entrance road to hotel . Due to extensive new building work and hotel refit . Some fittings tired,

Dog friendly, rooms with immediate access to outside convenient for dog walks.Comfortable beds, friendly staff and disabled parking close at hand . Spa facilities

Stayed in January 2024

Another fantastic stay. Very helpful and happy staff. Such a relaxing place to stay. Thank you to all the staff.

Stayed in January 2024

It would have been nice to have a little fridge in the room to keep our drinks cool but apart from that, nothing else

Fabulous hotel, very attentive staff, comfortable room. We were given a room upgrade on arrival as it was my husbands birthday. Breakfast was lovely and the spa facilities were great. Very relaxing and quiet hotel, couldn’t hear any noise from other guests. Location was nice and peaceful but within easy reach of Whitby and Sandsend.

Stayed in January 2024

Tv channels were not working apart from 2. Seemed under Staffed for full hotel on the Saturday. Not really bothered on some occasions as to what the drinks they made from or tasted like. Closer refurbishment soon, maybe that explains 🤔

Location brilliant. Food was very well presented and tasty. Room was spacious and lovely and warm.

Stayed in January 2024

Decoration and furniture in room a bit beige and tired. Telly only had 6 working channels. Also no mirror near a plug. I find this in many hotels and am baffled as to how we are meant to dry our hair!!! It's a basic requirement for me.

Hotel and staff are lovely. Spa is very small only a pool, steam room. Nice breakfast. Nice relaxed hotel which I believe is undergoing a removation hopefully saying goodbye to all that beige.

Stayed in January 2024

The dinner menu was very restricted and extremely expensive, the choice was poor and over priced. We went out for dinner ,we went to the restaurant and decided to leave . It was the only thing that let it down. 25 quid for a beefburger.....ridiculous !

It was lovely

Stayed in January 2024

Necessary ground works on road into hotel.

Beautiful grounds between Whitby and Sandsend. Outside patio area with access to gardens. Rooms well appointed with huge bathroom. Big comfortable bed with good quality linens. Staff attentive and helpful, loaned us a box of local walks.

Stayed in January 2024

The hotel is closing very soon so the bar was poorly stocked and the restaurant food was poor. Certainly not 5 star.

Staff were good.

Stayed in January 2024

Very friendly team and the food was excellent.

Stayed in December 2023

Nothing.

Everything.

Stayed in January 2024

Price of food

Really nice, lovely staff and excellent facilities. Buggies were an added bonus

Stayed in January 2024

Comfortable, relaxing,peaceful retreat. Everyone is very helpful. Nothing is too much trouble.

Stayed in January 2024