We had 2 double rooms booked. The rooms were very small. It was hard to move around the room it was that tight. We had to move around the bed in one room sideways. In the 2nd room, the bed was wall to wall. You had to stand on the bed and climb over to get to the other side. The showers were also broken in both rooms. The mixer bar didn't work, so it was cold showers only. The shower in one room was small, and we struggled to fit through the gap to get into the shower. There was no way to control room temperature. The windows were old and wooden and let the cold in.

The location was great. 2 mins walk to Paddington Station.

Stayed in November 2023

Noise from room above from the staircase and bad smell in bathroom . Had a false nail stick to my foot from floor , room was cleaned and was still on floor following day

Location

Stayed in November 2023

Bed was very uncomfortable. Old matrons with springs felt at the surface.

Location was great. Very close to Paddington station

Stayed in November 2023

The hotel bathroom had a vile smell, although informing the staff who came to "clean" the smell, it was just horrible. Would have expected a room change, but that didn't happen.

The hotel is local to all the tourist places and food is easily accessible.

Stayed in November 2023

Strange water supply, hot water just in taps, but not in shower. Electric sockets are located in hard to reach places

Nice location, park, train station within a walking distance Friendly, helpful staff

Stayed in November 2023

A few issues with maintenance, no heating in one room and shower cold is another.

Good proximity to Paddington. Comfortable beds. Warm room. Had issues with varying things, one room cold, one no hot water in shower, etc, but Vinny bent over backwards to help. However, i don't like complaining, so it put a dampner on the weekend.

Stayed in November 2023

i)TV - Small size, bad resolution, Les channels, you can not see it while yo lying on the bed. ii)Bathroom - WC is squeezed in the narrow space person cannot sit properly. whole world is following BS standards but, in their own country such non-compliance should be noticed by their local authorities prior to giving any approval for the property.

Cleaning, Staff, Location

Stayed in November 2023

The bathroom was too small and cramped.

The hotel and room was clean. Good views from the room. Good for an overnight stay.

Stayed in September 2023

Walls are thin and can hear traffic noise

Great location

Stayed in November 2023

The room and the beds are too small

Stayed in October 2023

Old walls, charging ports not all working, old flooring.

Friendly staff, location, peacefull. Basic breakfast but good.

Stayed in October 2023

Great location in Paddington to get the underground & also close to good bars, restaurants & cafe’s. Friendly staff also

Stayed in August 2023

The room I have face is not street view but view of the drain area… the window do open but cannot stay open and cannot lock. The only ventilation is from the AC they have in the room. There are few steps of stairs at the front door of hotel and if you are staying at the ground floor there are few more.

The place is clean, and they only provide basic amenities. Even though towels shampoo soap shower caps are provided, best to bring your own. No toothbrush toothpaste and no fridge. But they do have a water kettle. Don’t expect to much. Location is great though.

Stayed in October 2023

First of all, when I arrived the room was ready but they kept me waiting for a long time to give me the keys when my trip was only one night and I didn’t want to waste my time waiting for my room. They asked for a 50 pounds deposit for “damage”, when I was staying only one night, in addition there was no fridge in the room when I had food with me while traveling that needed to stay in a fridge. This is a 3 star hotel without a fridge? In addition to the back of the bed was swinging and was “damaged” with old furniture in the room which was bizzare given that they take a 50 pound deposit from everyone for “damage” that could happen to their “old already damaged furniture”. The wifi wasn’t working properly and had to use my own internet package while roaming.

The location was great, close to hyde park and paddington station, thank you to Wahiba for her helpfulness and consideration. The room was clean, the bathroom was good and clean

Stayed in October 2023

The room configuation was ridiculous. A double and single bed upstairs in a mezzanine that was stuffed up inthe roof of the room, we could hardly stand up and there no air so was totally hot and stuffy up there. Steep steps down to the ground floor where the bathroom was. 2 single beds on the ground floor which meant the kids were downstairs near the doors, so a security issue for me, and we were up in the attic like children. Space was so small, someone had to sit on the bed so another person could get past. No fridge, no chairs and no table. So it was very uncomfortable for a family of 5 for 3 nights. It was also hot for London, and there was no opening windows, just a french door that had to be locked all the time because it opened onto a public balcony. I expected a budget hotel but the room we were given was not appropriate for a family.

Location and cleanliness were excellent.

Stayed in September 2023

Poor television picture

Location to station

Stayed in October 2023

Rooms could need a refresh and windows an upgrade.

Location and staff

Stayed in October 2023

Beds were to small

Clean,spacious, functional E

Stayed in October 2023

The bathroom was not clean with hair in the bathtub, there was a huge bug in the bedroom, and the lift only took you so far, you have to take more steps to the room. Narrow corridors.

Lose to Paddington and close to restaurants and supermarkets.

Stayed in October 2023

The location

Stayed in October 2023

Location only

Stayed in October 2023

Typical of older, inner city London hotels. Small room with tiny bathroom.

Good location

Stayed in October 2023

The small rooms. / way over priced for the stay

The location right by everything

Stayed in October 2023

The shower drain was not working and it was always clogged

Stayed in October 2023

small space duty

small space duty

Stayed in October 2023