10 Donegall Square South, Belfast, BT1 5JD, United Kingdom
#7 of 46 hotels in Belfast
Guests' ChoiceBased on 7519 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Orla
United KingdomVery central hotel, staff were lovely
Stayed in April 2024
Reviewed: 5 April 2024
Brendan
IrelandExcellent breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 5 April 2024
Yvonne
IrelandV late check in 4 o clock
Location great. Friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Marios
CyprusLobby is windy
Location
Stayed in April 2024
Reviewed: 4 April 2024
Mary
IrelandRooms quiet small
Very modern & clean, great city centre location.
Stayed in April 2024
Reviewed: 3 April 2024
Tracey
IrelandWhen booking, the girl over the phone on reception says the car park up the road is ours, but doesnt say there is only a very small discount,,, It is made.out that its there car park and they provide free parking, so it was a disapoitment that the two days we spent there it cost us a total of 40pound which is nearly 50e for parking
We loved the location, it was perfect. Clean hotel and friendly staff
Stayed in April 2024
Reviewed: 3 April 2024
Paddy
United KingdomNothing everything was spot on
Clean and comfortable
Stayed in February 2024
Reviewed: 3 April 2024
Claire
United KingdomWe were happy ....but perhaps a few more tea bags in the room
Excellent location we
Stayed in March 2024
Reviewed: 3 April 2024
Evan
IrelandAll staff were very nice, chloe on reception made us feel very welcome and the night porter was also very nice after coming back from a night out
Stayed in April 2024
Reviewed: 3 April 2024
Woods
United KingdomMy daughter and I stayed in the hotel recently and we absolutely loved it, we have stayed before. The hotel is beautiful, rooms are first class. Staff are so lovely and professional. We had dinner as well it was delicious. Ten Square is a fantastic place I highly recommend it.
Stayed in April 2024
Reviewed: 3 April 2024
Madowl76
United KingdomRoom was nice, spacious and comfortable.
Stayed in April 2024
Reviewed: 3 April 2024
Julie
United KingdomCan’t say there was anything I didn’t like !
All staff were so friendly and hardworking. Breakfast was quality, again staff excellent. Rooms were beautiful and spotless.
Stayed in April 2024
Reviewed: 2 April 2024
Kerry
United KingdomPerfect location close to everything you need. Hotel staff were super friendly and helpful and hotel was spotless. Slept really well too. Absolutely no complaints and would definitely recommend
Stayed in April 2024
Reviewed: 2 April 2024
Tracey
United KingdomGot a disabled room although we didn't need it. This was fine but meant sink was really low and we are both tall. But didn't spoil the stay at all.
The staff were so helpful. The room was lovely. The location is great to explore the city.
Stayed in March 2024
Reviewed: 2 April 2024
Linda
United KingdomRoom was quite noisy - we could hear everyhting from the street below = especially the party bikes circling with lots of singing - which is ok until you're trying to sleep! No fridge in room which was disappointing.
The staff here are AMAZING!!!! I have never met such friendly, helpful staff - nothing was too much trouble for them. Breakfast was great - plenty of choice.
Stayed in March 2024
Reviewed: 2 April 2024
Joanne
United KingdomAll good
Speedy check in and out and the staff was very helpful
Stayed in April 2024
Reviewed: 2 April 2024
Catherine
United KingdomGoing home!
The rooms were really spacious and very clean. Tea and coffee making facilities in room and bottled water and a fridge. The staff made it for us, only ate breakfast but Kate and her team were amazing, couldn’t do enough for you! Also reception staff really nice and helpful
Stayed in April 2024
Reviewed: 1 April 2024
Kehoe
IrelandRoom was big and clean
Stayed in April 2024
Reviewed: 1 April 2024
Sharon
United KingdomGreat staff Room excellent Really good breakfast Great Central location
Stayed in April 2024
Reviewed: 1 April 2024
Lorraine
IrelandNothing
Beautiful and classy hotel in the centre of Belfast. Staff were so helpful and friendly. The most comfortable bed in any hotel I have come across
Stayed in March 2024
Reviewed: 1 April 2024
Eimear
United KingdomNothing.
Staff were amazing. Great location. Room was spacious and clean and fully equipped.
Stayed in March 2024
Reviewed: 1 April 2024
Kerona
United KingdomStaff so friendly Breakfast amazing Spotless
Stayed in March 2024
Reviewed: 1 April 2024
Caroline
United KingdomLocation, staff, rooms
Stayed in March 2024
Reviewed: 1 April 2024
Rory
AustraliaNothing
Brilliant. Generous Friendly
Stayed in March 2024
Reviewed: 1 April 2024
Aoife
United KingdomGreat location, amazing hotel & staff . Beds were very comfortable. Would definitely recommend.
Stayed in March 2024
Káto Poróïa, Greece
Český Krumlov, Czech Republic
Ferrières, Belgium
Iquique, Chile
Senatobia, USA
Milan, Italy
Turri, Italy
Viareggio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content