Coledale Gardens, Keswick, CA12 5TN, United Kingdom
#10 of 27 hotels in Keswick
Guests' ChoiceBased on 1195 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Ann
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 23 April 2024
Bernadette
United KingdomNothing
We loved our stay, very comfy beds/rooms, the bar area was lovely, we sat next to the real fire and had dinner, perfect end to the day after a long walk. Breakfast was also very nice, good selection of food and quick friendly service.
Stayed in April 2024
Reviewed: 22 April 2024
Erica
United KingdomNothing
A very warm welcome from the staff, who were all very polite and friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Anne
United KingdomLovely hotel in great area loads of walks in area.
Stayed in April 2024
Reviewed: 17 April 2024
Han
United KingdomI didn't expect it to be a surprise when I ordered it!The rooms in this house were very fine and clean, the beds were very comfortable to sleep in. In particular, the service was warm and my requests made at the time of booking were well received. It is absolutely a surprise at the price!!
Stayed in April 2024
Reviewed: 15 April 2024
Scott
United KingdomFriendly staff and spacious rooms. The beds were very comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Carolyn
United KingdomNothing I disliked
Location, room and staff
Stayed in April 2024
Reviewed: 14 April 2024
Phillip
United KingdomNothing not to like.
Beds were comfy showers were amazing. Food in the restaurant was lovely,plenty of options at breakfast time & everyone was very helpful & really nice.
Stayed in April 2024
Reviewed: 12 April 2024
Julie
United KingdomIt was just lovely. We had a front facing room, which was spacious, very clean and very comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Gail
United KingdomDogs are welcome , but I don’t think they should be allowed in the restaurant, 3 dogs right next to me and they smelled bad and constantly barked , I couldn’t finish my meal , also first night we were asked to move from our table as they had for got to reserve for some other guests ( who weren’t staying at the hotel ) found this quite rude and unprofessional , staff were ok but not very welcoming . Shame as the location and hotel were perfect .
Nice room , very clean , lots of tea and coffee , good view
Stayed in April 2024
Reviewed: 4 April 2024
Jane
United KingdomNo complaints
Very comfortable, clean room and en suite. We were on the first floor opposite a little lounge which was nice. Breakfast amazing and had lots of choice. Staff very friendly. Great stay.
Stayed in March 2024
Reviewed: 3 April 2024
John
United KingdomLocation, staff great
Stayed in April 2024
Reviewed: 2 April 2024
Kelly
United KingdomEverything was perfect
Everything perfect, unreal food! Very helpful staff, clean bedroom and facilities, dog friendly! Beautiful room! All amazing
Stayed in March 2024
Reviewed: 30 March 2024
Mateosyn
United Kingdom20 min drive for the nearest petrol station
Excellent location, staff and conditions Five stars
Stayed in March 2024
Reviewed: 29 March 2024
Marie
United KingdomNothing
Good spacious comfortable room , excellent breakfast
Stayed in March 2024
Reviewed: 28 March 2024
Angela
United KingdomNothing
Very convenient for the walks we wanted to do
Stayed in March 2024
Reviewed: 26 March 2024
Christopher
United KingdomEverything was to our satisfaction
On arriving we were given a room upgrade. The view from the room was exceptional. Breakfast was very good with a good choice.
Stayed in March 2024
Reviewed: 25 March 2024
Rosie
United KingdomAlthough breakfast was good, it was quite a short breakfast window of one hour
Location to great walks from the door and proximity to Whinlatter forest. Cosy hotel which feels like home from home.
Stayed in March 2024
Reviewed: 25 March 2024
Jacqui
United KingdomPerfect 👌🏼 with a beautiful view
Stayed in February 2024
Reviewed: 23 March 2024
Kym
United KingdomRoom.was lovely , comfortable, clean .. And lovely.lovely views Dinner was good.. And breakfast was lovely.. Staff were all friendly and helpful
Stayed in February 2024
Reviewed: 23 March 2024
Sarah
United KingdomWe have been to the property on many occasions and love the character of the building and the mix between modern and old.
Stayed in March 2024
Reviewed: 19 March 2024
Caitlin
United KingdomNothing. It was a wonderful stay, with friendly staff, an incredible room at a great price, and lovely food.
Perfect location overlooking Braithwaite, with plenty of local walking routes within minutes of the inn. A wonderful breakfast spread with a full English, vegetarian options and a spread of other options. The rooms where clean, with soft towels and complimentary toiletries, and tea and coffee.
Stayed in March 2024
Reviewed: 13 March 2024
Susan
United KingdomNone
Very clean, staff incredibly welcoming and perfectly located.
Stayed in February 2024
Reviewed: 11 March 2024
Linda
United KingdomCold bedroom limited heating Low power shower
Friendly Good food Great location
Stayed in March 2024
Aachen, Germany
Fort Smith, USA
Leukerbad, Switzerland
Sylvan Lake, Canada
Neochori, Greece
Baga, India
Seregno, Italy
Luxembourg, Luxembourg
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content