19 Brent Street, Brent Cross, London, NW4 2EU, United Kingdom
#567 of 1,004 hotels in London
Guests' ChoiceBased on 225 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.2
Facilities
7.7
Staff
8.6
Value for money
6.9
Free WiFi
8.3
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End of dialog contentReviewed: 20 February 2024
Zvieli
Israelnothing
clean, new room, very comfortable , easy to get ( 7 min ) a train , bed is wonderful . I like to calm and environment.
Stayed in February 2024
Reviewed: 9 November 2023
Elizabeth
United KingdomIt would have been good to have breakfast included in the cost of the room.
The room was quiet, comfortable and very clean. The hotel was within easy walking distance of Hendon Central.
Stayed in November 2023
Reviewed: 20 October 2023
Christopher
United KingdomNo bar
Room good Parking
Stayed in September 2023
Reviewed: 3 September 2023
Rony
IsraelWe didnt have breakfast
Stayed in August 2023
Reviewed: 15 August 2023
Larry
South Africathe weather
excellent breakfast
Stayed in August 2023
Reviewed: 9 July 2023
April
United KingdomGreat base for visiting Wembley. The number 82 bus from outside takes you straight to Wembley park.
Stayed in July 2023
Reviewed: 23 June 2023
Anna
United KingdomDidn’t seem to be a bar (that I could see)
Beautiful building lovely rooms
Stayed in June 2023
Reviewed: 5 June 2023
Guy
United KingdomThere was no bar in the hotel, cost was high, but we were in London on cup final weekend.
The property was in immaculate condition so too my room. The staff were very welcoming. Plenty of parking
Stayed in June 2023
Reviewed: 13 March 2023
Jeanne
United KingdomThe reception staff tried hard but need training- for example knowing where the disabled toilet is and for whom it is appropriate! They are kind but a bit clueless!
Stayed in March 2023
Reviewed: 28 February 2023
Ori
IsraelBreakfast is rather basic, and does not include anything hot or cooked. The staff at the front desk are kind but their willingness to help is limited (for example: they won't call to order us a taxi).
The hotel is located in a building that was formerly used as a monastery, and has been renovated in a pleasant and aesthetic way. The lobby / dining room is well heated and offers hot drinks and cookies throughout the day (self-service).
Stayed in February 2023
Reviewed: 1 February 2023
Daniel
IsraelFantastic location for my purposes. Slightly pricey. But it’s all about location location.
Stayed in January 2023
Reviewed: 29 November 2022
Ginta
LatviaSlow WiFi, key that expired every evening.
Breakfast, snacks and furniture
Stayed in November 2022
Reviewed: 29 November 2022
Estelle
United KingdomThere was no bar or cooked breakfast, continental was charged at £15 pp in my opinion was a little expensive.
Lovely hotel and staff were pleasant and accommodating.
Stayed in November 2022
Reviewed: 27 November 2022
David
IsraelThe room was not so big Scratches in the walls Old fasion furniture
Location, building architecture, parking
Stayed in October 2022
Reviewed: 10 November 2022
Ian
AustraliaNo hot breakfast.. had to ask for ironing board and iron etc... Would expect basic things like that in a suite.
Lovely period building, lots of areas to explore. Good location near tube station
Stayed in November 2022
Reviewed: 18 October 2022
Dominic
United Kingdomlocation
superb grounds and building
Stayed in October 2022
Reviewed: 10 October 2022
Alexandra
United KingdomWe didn't like the breakfast. It was described as continental yet it was anything but! Also I really disliked how the cereal was served in small bowls that weren't at all covered. Normally for hygiene reasons, hotels use cereal dispensers for buffet breakfasts, so there's no spillage or people grossly touching the cereal with their hands. I really think The Pillar hotel should get these too!
Lovely bedroom, nice and spacious. Thought the chocolates on the pillows were a nice, sweet touch.
Stayed in October 2022
Reviewed: 5 October 2022
Ces
Singaporevery clean, very nice staff
Stayed in October 2022
Reviewed: 4 October 2022
Paul
United KingdomThe building is impressive and the room was comfortable, there was also plenty of parking space.
Stayed in October 2022
Reviewed: 20 September 2022
Bat
United KingdomThe staff in the dining room were Awful and the service was poor
The breakfast was adequate it not special the service was about right
Stayed in September 2022
Reviewed: 4 September 2022
Paula
United Kingdombreakfast not included in room rate which was quite pricey
full of charm and character ,
Stayed in September 2022
Reviewed: 25 August 2022
Andrew
United KingdomGreat place to get to a little over priced but nice place overall
Stayed in August 2022
Reviewed: 22 August 2022
Gardner
United Kingdomlimited facilities on site. No bar, restaurant
clean comfortable and good location
Stayed in August 2022
Reviewed: 21 August 2022
Maria
United KingdomAll was great
Great room and excellent service from staff, so friendly
Stayed in August 2022
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