Market Street, Lancaster, LA1 1HP, United Kingdom
#11 of 12 hotels in Lancaster
Guests' ChoiceBased on 84 hotel reviews
7.9Cleanliness
8.6
Comfort
8.2
Location
9.4
Facilities
8.1
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 25 April 2024
Adrian
United KingdomNo private car park. (Although there is a public car park 2/3 minutes away that allow 24h parking. There were signs of mould on the bathroom ceiling.
The staff couldn’t have been better. The location was perfect.
Stayed in April 2024
Reviewed: 18 April 2024
Natalie
United KingdomNo bottles water in the room or hot chocolate
Cleanliness, Friendly staff, Food
Stayed in April 2024
Reviewed: 14 April 2024
Annie
United KingdomOur only disappointment was that the dinning room wasn't open on the two evenings we were there which meant we had to go out for dinner.
The staff were really lovely. The hotel itself was spacious and comfortable.
Stayed in April 2024
Reviewed: 13 April 2024
Monica
NetherlandsThe double bed was a bit small
Especially the staff
Stayed in April 2024
Reviewed: 10 April 2024
Amanda
United KingdomSmall room but fine for the price.
Comfortable bed and clean bathroom.
Stayed in March 2024
Reviewed: 7 April 2024
Maxine
United KingdomRoom small noisy in street
Excellent staff friendly helpful Great breakfast and location
Stayed in April 2024
Reviewed: 4 April 2024
Vandon
United KingdomThe pillows were huge and a bit uncomfortable, but everything else was great.
Overall, it was great. Lovely place and friendly, helpful staff. Great location. I would definitely stay again.
Stayed in March 2024
Reviewed: 3 April 2024
Debbie
United KingdomNothing
Perfect location, clean, very pleasant.
Stayed in March 2024
Reviewed: 3 April 2024
Alison
United KingdomN/A
The hotel was in a great location. We were there for a wedding and it was perfect. The staff were amazing, really helpful.
Stayed in March 2024
Reviewed: 30 March 2024
Susan
United KingdomRoom in need of updating
Lovely hotel in great location with old lift feature
Stayed in March 2024
Reviewed: 30 March 2024
Steven
HungaryBed was slightly small for us, but sufficient.
Huge lovely suite room, really great location, very friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Mike
United KingdomShower and Bath taps very stiff and not helpful for folk with arthritis - in fact my tap was stuck and could not be turned off withiit assistance.
Located in the centre of Lancaster convenient for everything, Staff welcoming.
Stayed in March 2024
Reviewed: 18 March 2024
Williamson
United KingdomNothing - no issues.
Excellent location and it was decent value. I would happily stay here again.
Stayed in March 2024
Reviewed: 26 February 2024
Linda
United KingdomThe bed seemed very small and the room was very hot at night, although the radiator was not on.
Perfect location for shopping, bars and restaurants. Room was nice and the bathroom was very nice. A good shower too. All staff we met were friendly. Sally, on reception was exceptionally nice.
Stayed in February 2024
Reviewed: 25 February 2024
James
United Kingdomeverything was fine for me.
Not far from the railway station, close to where I needed to be. Not far to walk.
Stayed in February 2024
Reviewed: 23 February 2024
Margaret
United KingdomAsked for a deluxe room. In my opinion it was not deluxe. Very small and struggled to get past the wardrobe.
Breakfast was great
Stayed in January 2024
Reviewed: 15 February 2024
Clarkson
United KingdomEverything was lovely
Very comfy but found the additional cost for breakfast too high should be included in the price.
Stayed in February 2024
Reviewed: 12 February 2024
Grant
United KingdomParking - there`s an empty car park at rear of hotel where guests are discouraged from using ?
Stayed in February 2024
Reviewed: 2 February 2024
Andrew
United KingdomLovely traditional hotel, close to the railway station and city centre.
Stayed in February 2024
Reviewed: 1 February 2024
Moyra
United KingdomVery central
Stayed in January 2024
Reviewed: 1 February 2024
Geoffrey
United KingdomThe windows are the old sash windows which haven't had extra glazing on, there was a draft from them, we had to wedge the curtains around the windows, also the central heating ( radiator) was in a timer, they came on very early morning then went off before you got up, we didn't stay for breakfast because of the price, we went around the block to weatherpoons.
The room was very modern and had been recently refurbished. The bathroom was spotless.
Stayed in January 2024
Reviewed: 1 February 2024
Anne
United KingdomThere is a car park at the back of the hotel where you cannot park. There is a car park fairly local which is pay and display. I rang the hotel period to us arriving and the person who answered the phone said they had an arrangement with one of the car parks for a discount. Unfortunately this no longer exists.
Great location
Stayed in January 2024
Reviewed: 25 January 2024
Harald
United Kingdomold room
The hotel is going through renovation. some rooms are new and modern, some are still quite old and scabby
Stayed in November 2023
Reviewed: 21 January 2024
David
United KingdomBar wasn’t open due a licence problem
Asked for a room Up grade and we did at no extra cost
Stayed in January 2024
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