Nothing... we have no complaints regarding the Sands apartment and staff. Our only complaint is my ongoing battle with booking.com .I always use booking.com but will be more careful in the future and recommend you research your prices including directly with TheSands as I found our weekend break cheaper by £124 .Booking.com are making it very difficult for me to get a refund for the difference.

Everything! Apartment was fabulous,clean ,views were stunning. Reception staff very friendly and helpful. Free parking.

Stayed in April 2024

Not enough televisions

The sea view

Stayed in April 2024

All good.

The apartment was clean, well equipped and welcoming.

Stayed in April 2024

Nothing

Very spacious, bright and clean

Stayed in April 2024

Nothing

The property had everything you need, full kitchen and a washing machine. There was a nice welcome basket and fresh milk in the fridge. The location is brilliant with fantastic news. There’s a one stop right at the bottom of the building which is very convenient for any grocery shopping or even ready meals. There is also a pub restaurant and an ice cream shop all conveniently situated in the same building.

Stayed in April 2024

The only comment I would make was regarding the location of the room. 104 is just after the roundabout on route to the beach over a convenience store. You still have a sea view and apartment is excellent. But if you are a light sleeper the traffic and early morning dog walkers, heavy rain sounding like stones hitting the main bedroom window tends to wake you up.

The apartment was very clean, spacious and well equipped. Location was loverly but would have been better directly facing the sea away from the roundabout and convenience store. Staff very helpful, pleasant and polite. There was a well equipped gym and area for breakfast but we made our own and sat on the balcony watching the surfers. We'll worth the price. Food served in 2 restaurants below apartments. Taylors is excellent. But evening entertainment at this time of year a little difficult to find even if you walk into South Bay Harbour during the week. The months of June July' and August would seem busier with open air theatre just around the corner and peacham park across the roundabout,

Stayed in April 2024

There was no clear way to pick up the keys with it being 7:30pm when we arrived

Views was excellent with great sea views.

Stayed in March 2024

Very Clean & cosy, Fantastic sea Views Great location, breakfast served in Salts Cafe, outside on the Front, all Staff very friendly & made us Comfortable, lovely Breakfast too, Staff at the Sands Reception very Welcoming & helpful both on Check in & out. We have stayed here 3 times now, would definitely recommend & can’t wait to return

Stayed in April 2024

Car parking space quite tight BUT close to the apartment!

The location, high standard of apartment, very clean and well equipped! X

Stayed in April 2024

Booking through booking.com as I found the same holiday elsewhere (dates, room etc) but you did not fulfil the price guarantee and clearly explain why I was not entitled to the price guarantee refund. Your policies and practices should be transparent.

Safe, secure apartment. Lovely fixtures and fittings. Fantastic seaview.

Stayed in April 2024

The heating

The balcony and the cleanliness.

Stayed in April 2024

The space in the bathroom for the toilets. The lack of advertisement of side sea view vs sea view. Having booked sea view I didn’t expect to be on the road, overlooking the crazy golf. No Wii as advertised etc etc

The internal finish was good, nice welcome pack and in the better part of Scarborough

Stayed in April 2024

The room did not have a good sea view. But the busy road and a hill. This was all that was available as I had booked via booking.com. If you book direct you do get to choose the view you want. Not dis with the Sands, but won’t book via booking . Com again

Breakfast was good. Service friendly

Stayed in April 2024

Location bit far out. Good 4K walk to main Attactions. Car park not managed well. Got there and the receptionist had to give us 2 different spaces before being able to park due to other cars parked in what should be the available space. They later confirmed we may have to move again which would have been a massive inconvenience as we was out and about all day.

Breaky was great. Hosts were great. Apartment lovely and very clean.

Stayed in April 2024

The car parking spaces are tight if you have a large car.

The breakfast at the salt water cafe was amazing. It was always busy however, we were lucky enough to get a table every morning with a sea view. Not great if you’re in a larger party. The location was excellent! You can walk on the coastal road into town or get the bus for £7 each. We requested an electric car charging point and got this at no cost. The apartment is equipped with everything you need. The local bars and restaurants are all dog friendly, plenty of seating inside and outside. Loved our stay and will be returning again in July and September 😊

Stayed in March 2024

parking spaces are too tight and not well controlled. a guest that had checked out left their car in our space the whole 1st day. the balcony is a bit wobbly and doesn't feel safe. the place is too hot for our liking and even though we turned the heating down, it seemed to be remotely turned back up.

Good location, right on the beach. lovely clean apartment. Nice friendly staff. brilliant views.

Stayed in March 2024

Sea view

Stayed in March 2024

Very clean,great view.Friendly staff,lovely apartment.

Stayed in March 2024

Nothing too dislike

Everything

Stayed in March 2024

The price.is too high gor the accommodation.

Spacious 2 bed apartment.

Stayed in March 2024

Nothing

Cleanliness,staff

Stayed in March 2024

Nothing every thing was perfect

Just everything

Stayed in March 2024

N A

N A

Stayed in February 2024

Didn't have any problems it was

Didn't have a breakfast location was spot on

Stayed in February 2024