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Reviews of The Shurland Hotel Gym Spa 3 stars

79-81 High Street, Eastchurch, ME12 4EH, United Kingdom

#3 of 3 hotels in Eastchurch

Guests' Choice

Review score

Based on 792 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.2

  • Location

    7.0

  • Facilities

    5.7

  • Staff

    7.1

  • Value for money

    6.2

  • Free WiFi

    6.4

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Showing 76 – 100

  • Reviewed: 12 August 2022

    5.0
    adequate
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    no kitchen - generally needs a good refurb

    very comfortable bed

    Stayed in August 2022

  • Reviewed: 29 July 2022

    6.0
    Ok
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    My lift got a parking ticket for picking me up, he was in the car park less than 15 minutes which I found disgusting.

    Nice Location.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    5.0
    A stay near family
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little tired looking.It wasn't particularly clean. The breakfast is very very basic, not a great choice.. Not good value.

    Location.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although advertised with dining facilities and still is on their site, the kitchen was closed so no diner and no cooked breakfast possible. We had chosen the place because of the possibility of dining in. The reception was very laid back. We left early the next day and could not get out. The door was locked and the push button to open it did not function. Several phone calls were necessary to find a solution. No one really cared.

    The bedroom and bathroom were fine.

    Stayed in July 2022

  • Reviewed: 23 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    dangerous bunked beds in room 18 the weed smell hotel needs a boil wash

    friendly staff

    Stayed in July 2022

  • Reviewed: 21 July 2022

    5.0
    A little tired
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Continental breakfast wasn't great, no water provided and seeing it was 40 degrees it would of been nice. We stayed four years ago and was much cleaner, Hotel is looking very tired.

    Cheap for the night

    Stayed in July 2022

  • Reviewed: 20 July 2022

    6.0
    Cheap and friendly hotel
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room could of been cleaner, behind units and bedside cabinets there was rubbish. Only 2 plug sockets in the room which was a problem seeing as we needed the fans on due to it being an extremely hot day/night, so couldn't charge phones

    The price and that the staff where friendly and willing to help where they could

    Stayed in July 2022

  • Reviewed: 20 July 2022

    4.0
    Hotel was clean that was the only good thing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No chef so restaurant wasn't open. There was no water so we had to change rooms. We were right on noisy road

    Stayed in July 2022

  • Reviewed: 9 July 2022

    5.0
    Disappointed on the overall room
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lack of maintenance generally around the room

    Hot and uncomfortable. requested a fan and it was disregarded

    Stayed in July 2022

  • Reviewed: 26 June 2022

    5.0
    Very overpriced for a poor one night stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room appeared clean when you first entered but then we found hairs on the bed and inside the folded towels. The toilet had a big crack through the lid. We were given a key to get into the property using the 24 hour entrance. We arrived back from a wedding at 1AM and the key wouldn’t unlock the door so we were stuck outside waiting for someone to answer. Luckily another guest came along and let us in otherwise we wouldn’t have been able to get into the building.

    The property was in a good location and had a car park around the back. Wardrobe with lots of hangers. Decent size en suite.

    Stayed in June 2022

  • Reviewed: 19 June 2022

    5.0
    value for money good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pub opposite was noisy with outside music , shower was very week and needed shower head replacing

    Room was fine as a twin , hotel had parking and facilities

    Stayed in June 2022

  • Reviewed: 17 June 2022

    5.0
    staff not interested in guest comfort or needs room was cold at night manager can into look at radiator and said he woul
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    no hot food day or night no cocked breakfast as advertised hot tub cold and dirty

    location was right

    Stayed in June 2022

  • Reviewed: 13 June 2022

    6.0
    Stayed a few times for work and always been happy but has gone down hill since last stay
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Booked the double bed as I don't like single bed and ended up with a single.bed. was informed that they didn't have and double bed rooms left when I got there. No alternative offered and still charged price of double bed room

    Stayed in June 2022

  • Reviewed: 2 June 2022

    4.0
    Stay was booked for and review given by my husband.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    No cooked breakfast despite being paid for. Told no one was available to cook breakfast. In the bar, the beer pump had not been cleaned so I was unable to get a pint.

    Stayed in May 2022

  • Reviewed: 25 May 2022

    6.0
    Hum....
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Amenities weren't clean as expected, especially bathrooms (life forms on bathtub).

    Guinness and cookies.

    Stayed in May 2022

  • Reviewed: 16 May 2022

    4.0
    Won't go back there again
    • Couple
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Hole in Bath, shower head full of grime and lime scale, had to scrub it before use but still couldn't get it clean. Food only available at certain times on Saturday and Sunday. Had to pay by card at bar for drinks. Room faced onto main street and noise from.pub opposite went on till 1-2am.

    Beds were really comfy

    Stayed in May 2022

  • Reviewed: 13 May 2022

    4.0
    used to sleep only but wouldn’t return not what I’m used to
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    very basic, old fashioned. Breakfast was basic continental. door locks was broken not as pictures show

    Stayed in May 2022

  • Reviewed: 21 April 2022

    4.0
    A soulless hotel.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the kitchen was closed which they failed to tell me at check in and after 4 hours driving, arriving at seven in the evening and then walking to the restaurant at 8 did not leave me much time to find food elsewhere. No kettle in the room so I couldn’t have a coffee and only continental breakfast available because the kitchen was shut.

    Stayed in April 2022

  • Reviewed: 13 April 2022

    6.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Hotel is beginning to look tired. It could do with a lick of paint in some areas. Pillows on bed were too small

    Room was big with a double sofa in. Shower very powerful and bathroom had plenty of space. Staff were very accommodating and quick to service the room that had been missed by housekeeping.

    Stayed in April 2022

  • Reviewed: 12 April 2022

    4.0
    adequate but would not return
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    sauna and steam facilities not working, dripping and noisy pipework when running cold tap.

    quiet location, plenty of hot water

    Stayed in April 2022

  • Reviewed: 11 April 2022

    4.0
    Disappointed, could have been better
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    Breakfast was sparse as they had sacked their chef, no other food available and very remote location so had to drive 5 miles to collect takeaway Decor was tired, could do with sprucing up a bit.

    Pub was ok, staff were polite & friendly, room was quiet. Immanuel the bar man was wonderful company, as there was so little available in the area, i think i might have gone a bit bonkers lol

    Stayed in April 2022

  • Reviewed: 10 April 2022

    5.0
    the stay was ok best part was the spa
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the fact we had to move rooms due to the toilet backing up the gooey bowl. the double rooms was two single beds pushed together so was two mattress and you could feel them in the middle. the room they moved us to had a lot of black mould of the celling and I was told it was a new refinished room. breakfast wasn’t very nice. our view was a grave yard as well.

    the spa was amazing

    Stayed in April 2022

  • Reviewed: 13 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was a very small double with only just enough room to go around the bed sideways. Was unable to turn down the shower and although it was slightly too hot for an adult a child wouldn't of been able to use it.

    The staff were all very welcoming and helpful.

    Stayed in March 2022

  • Reviewed: 24 February 2022

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shower kept getting hot then cold . The bed had wheels on it and kept moving window was to hi I couldn't close them . I asked for extra bedding pillows and never received them bit disappointed

    Staff was lovely and very polite

    Stayed in February 2022

  • Reviewed: 13 February 2022

    5.0
    No sleep
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unable to turn down heating in the room therefore had to open window. Room faced the main road so there was traffic noise.and there was an air conditioning unit in the outside wall that turned on every 10 minutes for 90 seconds throughout the night. So got no sleep at all

    Stayed in February 2022

Showing 76 – 100

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