Shower was overhead only- no hose

Central location, classic feel

Stayed in January 2024

Choice for breakfast wasn't great as the hotel needs to replenish items as soon as they've been taken. This resulted in no yoghurt, no juice, no cheese or meats.

Lovely room - bit noisy with air conditioning

Stayed in January 2024

A super central location. A quiet and good sized room.

Stayed in January 2024

The rooms must be updated!! Especially the bathrooms!!!

The staff were excellent!!

Stayed in January 2024

Windows still only open 100mm wide so not enough fresh air coming in.

I got a nice room this time with a big windows so plenty of light. Bed was large and comfy. Room was large. Bathroom had bath and shower.

Stayed in January 2024

The water in our bath was green, we were told this is due to the old copper pipework and the room not having been stayed in for a while. I'd expect them to resolve this - we'd been drinking the water without realising! We paid extra to upgrade to a room which Booking.com listed as having an 'inner courtyard view' - this wasn't the case, we were facing the street which was extremely noisy with late night antics on a Saturday from the pub nearby. No fridge in the room, no phone to call down to reception. Towels weren't replaced, even though we put them in the bath (wet and used!). TV was so basic, we could hardly see what we were watching. No room service - you have to collect from the bar and make an order there (no phone in rooms). Car park full. 'Dog friendly' but dogs not allowed in the restaurant and nothing provided for them (bowl / bed etc).

Staff were really polite, helpful and kind. Always a smile on their faces. When I mentioned about the bath (see below) the lady helping was apologetic and put me at ease massively. We were very thankful! Really loved the lounge area for sitting relaxing with a book. Again, staff here were super friendly and made a great atmosphere. Food was delicous.

Stayed in January 2024

Younger staff at breakfast could be a little more attentive, for instance topping up tea and coffee, being aware of guests needs.

Staff were helpful on reception, bed was comfortable, room was very clean. We were able to park the car and leave it for the duration of the stay without worry.

Stayed in January 2024

Quite a dark room (good for sleep though!)

Quiet and comfortable. Hotel holds lots of historical interest. Good shower. Good location.

Stayed in January 2024

There were (we assume) central heating pipes running across the ceiling of our room, and they made a regular "clunk" noise while the heating system was working. While this didn't happen during the night, it was there in the evening and the morning, so it got a little frustrating. Also, the breakfast was not a buffet, as suggested by the information sheet, but à la carte. This was a little disappointing, but understandable - as there were not many guests on that morning.

The room was very spacious and comfortable. We stayed in January - and the central heating obviously wasn't quite up to the cold weather - so the hotel staff had set up an extra electric heater in the room before we arrived.

Stayed in January 2024

THE HOTEL IN THE HALL/BAR/LOUNGE IS COLD

Stayed in January 2024

Breakfast room was like a walk in fridge in the morning, breakfast price should be included in the room rate and for the above average cost was a little underwhelming, bacon resembled pork scratchings.

Friendly , clean , quiet and great central location with easy parking access.

Stayed in January 2024

Nothing to complain.

I stay in a room 239 facing the cathedral as I requested and enjoyed it very much.

Stayed in December 2023

Central location for city centre

Stayed in January 2024

Price of drinks in the bar.

Stayed in December 2023

Just right for us as it was in close proximity to the facilities that we wanted

Stayed in January 2024

Felt really grand. Bed was big. Price was reasonable. Cocktail lounge and cafe were really nice.

Stayed in December 2023

Location Bar Breakfast

Stayed in December 2023

room a bit outdated.

central location. great staff.

Stayed in December 2023

Very limited parking. And expensive breakfast.

Lovely old fashioned-style interior lobby. Comfortable bed and room.

Stayed in October 2023

Central location

Stayed in December 2023

i was in room 101 it was a tad noisy lift ect... HPA Ale in a bottel in a very cold fridge never a good idea xo i had tp send it back \s the tast was not good and i think drink was expensive heho its a hotel

the food was very good ... Very good receptioniste

Stayed in December 2023

I booked a superior twin room so was very disappointed that there was only 1 easy chair so we could not sit in the bedroom with any degree of comfort,

Food good

Stayed in December 2023

Insufficient flush on toilet

Excellent location with character

Stayed in December 2023

It was over Christmas so a bit surprising that bar closed so early, on Boxing Day eve....that said, the Orange Tree round the corner was open... Shame that hair dryer stopped working but a replacement was efficiently provided..

Super comfy room AMAZING bed! Charming decor, proper coaching inn....so the odd creaky floorboard didn't bother us at all. Bathroom clean Lovely, friendly, welcoming staff. Great location

Stayed in December 2023

Location and breakfast

Stayed in December 2023