Millbay Road, Plymouth, PL1 3LD, United Kingdom
#13 of 26 hotels in Plymouth
Guests' ChoiceBased on 2830 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 2 May 2024
Niamh
IrelandNothing
Great choice of fruit, yoghurt, pastries, and hot breakfast to order
Stayed in April 2024
Reviewed: 1 May 2024
Terry
United KingdomReception , a bit austere
Position
Stayed in April 2024
Reviewed: 30 April 2024
Alethia
AustraliaGreat location if you don’t mind a walk. Room was quiet. All staff were really friendly and helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Bev
United KingdomRestaurant was not open Sunday no flannels in bathroom,bit noisy from traffic but not a major problem. parking minimal charge but don't think hotels should charge if staying there.
Breakfast was very good , good selection. Location brilliant as went to the pavilion .had bar food .fish and chips batter was very good . comfy bed and nice size room
Stayed in April 2024
Reviewed: 29 April 2024
Pamela
United KingdomThe lift is not ideal, but I can see it's difficult in an old building. It was slow to arrive, and staff were having to use it with a trolley full of bedding, which took up a lot of room. When I first went to my room there were a few empty bottles and glasses in the corridors, which didn't give a good impression.
My bed was extremely comfortable. Breakfast was good - especially the kippers and poached egg. The swimming pool was lovely, an added bonus.
Stayed in April 2024
Reviewed: 28 April 2024
Beth
United KingdomNo leaflet left in the room about room service or how to order, I asked for a surprise when I booked and that failed to be delivered. The pool was absolutely freezing and no notice was put on the website to make guests aware of this.
It’s was lovely very clean lovely food
Stayed in April 2024
Reviewed: 28 April 2024
Patricia
United KingdomLovely staff - they were all helpful and friendly. Great breakfast. Would recommend.
Stayed in April 2024
Reviewed: 28 April 2024
Maureen
United KingdomCentral location large room
Stayed in April 2024
Reviewed: 28 April 2024
Jodie
United KingdomGreat facilities and location.
Stayed in April 2024
Reviewed: 27 April 2024
Jeremy
United KingdomSheets were stained and TV wasn’t working BUT the staff resolved it quickly
Location, staff friendliness
Stayed in April 2024
Reviewed: 25 April 2024
Russell
United KingdomNothing to dislike
Staff hotel location excellent will definitely recommend to friends and will use again myself
Stayed in April 2024
Reviewed: 21 April 2024
Farrah
United KingdomI’ve stayed here a few times only live in Tavistock but prefer to stay when we go to the theatre. We were very disappointed with our room after seeing the pictures of room type. Ours was nothing like the pictures. I would be cautious re booking now.
Location was perfect staff very friendly
Stayed in April 2024
Reviewed: 19 April 2024
Sadie
United KingdomThere was nothing I didn’t like, but the car park was a bit tight for larger vehicles to manoeuvre around and park.
Great location - shops, theatre, pavilions, bars etc Good size room - clean and comfortable Friendly happy staff Pool sauna and steam room
Stayed in April 2024
Reviewed: 16 April 2024
Holtom
United KingdomFridge for bottled water
Very nice
Stayed in April 2024
Reviewed: 16 April 2024
Deborah
United KingdomExtra Pillows
Room was comfortable and clean
Stayed in April 2024
Reviewed: 16 April 2024
James
United KingdomShower was cold. Reception aware.
Location Very close to venue friendly staff
Stayed in April 2024
Reviewed: 10 April 2024
Elizabeth
United KingdomGood size comfortable bedroom and bathroom
Stayed in April 2024
Reviewed: 8 April 2024
Thomas
United KingdomToilet seat bit wonky? Not much tbh
Clean, modern, nice generally!
Stayed in April 2024
Reviewed: 7 April 2024
Christinr
United KingdomNoisy outside during the night. Bathroom sparce. Swimming pool closed.
Breakfast good. Staff friendly and helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Claire
United KingdomThe window was single glazed and didn't shut entirely so was a little noisey, but didn't disturb us too much.
The bed was comfy, the room was really big, good shower.
Stayed in April 2024
Reviewed: 7 April 2024
Shirley
United KingdomDecor a little tired in places, but the service made up for it.
It was an excellent location close to Pavillions for Concert The food was really good at Steve's Bistro, advise you book. Breakfast excellent. Staff friendly and very helpful. Would definitely stay again.
Stayed in April 2024
Reviewed: 7 April 2024
Paul
United KingdomThe hotel is looking a little tired. Decoration isn't too bad but the fittings are a bit tatty and cheap. It lets it down and your hard working staff....it reflects unfairly upon them.
Staff were amazing all the way through the hotel and at all services within the hotel.....thet are a real credit to you. The food was also very good. Great breakfast.
Stayed in March 2024
Reviewed: 7 April 2024
Debra
United KingdomNothing all was good.
Room only as on a quick visit, location excellent for what we needed. Didn't use facilities but were there if needed.
Stayed in April 2024
Reviewed: 6 April 2024
Collins
United Kingdom1. Nearly all Plymouth's attractions were within a 15 minue walk. 2. Excellent pool. 3. Handy to local buses for trips further afield.
Stayed in April 2024
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