Preston New Rd, Samlesbury, Preston, PR5 0UJ, United Kingdom
#18 of 19 hotels in Preston
Guests' ChoiceBased on 3226 hotel reviews
6.9Cleanliness
7.5
Comfort
7.6
Location
8.3
Facilities
7.0
Staff
8.0
Value for money
7.4
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Chris
United KingdomRoad noise and needs a bit more time spent on cleaning
A big room and a good breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Brian
United KingdomRooms are a bit dated.
Conveniently situated just yards of the M6 so ideal for a stopover when travelling from Portsmouth to Scotland. Great value and good standard of restaurant and main reception/bar area.
Stayed in April 2024
Reviewed: 18 April 2024
Jackie
United KingdomStaff on reception not very friendly with the exception of one lady who I presume was the manager The price of Prosecco !!!!!!!
The location being situated on the river Comfy rooms/ beds relaxed atmosphere
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomOur Room wasn’t clean /dirt on kettle/carpet not seen a hoover for Quite some time/ window broke/ drinks spilt up wall: toilet flush hardly Worked /room outdated - see other reviews Don’t accept cash ! Why? Only seem three staff members / no complaints but All three looked Fed up to be there
As You approach , it’s a really nice hotel /view of the river is great and reception /lounge are and restaurant are Really nice Was only £55 for Double room with view of the river
Stayed in April 2024
Reviewed: 14 April 2024
Mr
United KingdomThe outside of the building requires a very good clean up. Gave a first impression, things might not be to a good standard inside
Handy to M6. The room was nice. We had battered fish and chips for dinner, delicious. Wine a bit expensive. Staff very pleasant.
Stayed in April 2024
Reviewed: 11 April 2024
Janet
United KingdomThe room was a little bit dated and in need of an update, however I was offered an upgrade for £12 but declined as only there for one night. There was a used towel behind a chair which had been overlooked by cleaning staff. Food a little overpriced in restaurant.
A small pleasant hotel not far from the motorway so a good place to stop on route to Scotland. Standard family room with 2 beds. Clean and Comfortable. Nice hot water. I liked the restaurant, good food selection. Nice breakfast in morning.
Stayed in April 2024
Reviewed: 31 March 2024
Barlow
United KingdomNot really applicable. Although I did ask for a second pillow for my room but unfortunately this was not delivered but this did not impact on my overall stay.
Excellent. I asked for poached eggs on both mornings of my stay and on both mornings these were freshly prepared and splendid.
Stayed in March 2024
Reviewed: 30 March 2024
Pauline
United KingdomIt has water problems so no running water until 9.30 the next day but they did advise on arrival and gave discount on stay
Good location
Stayed in March 2024
Reviewed: 28 March 2024
Mark
United KingdomFlaking paint above shower cubicle, minor maintenance required.
Well appointed and spacious room 109, appreciated the additional shaving mirror
Stayed in March 2024
Reviewed: 24 March 2024
Paul
United KingdomRoom decor and especially the bathroom was tired. Massive crack top to bottom in bathroom mirror and flaking paint for example
Bed was very comfortable
Stayed in March 2024
Reviewed: 23 March 2024
Mary
United KingdomShower thermostat faulty, water too hot, couldn't adjust
Convenient location for stopover
Stayed in March 2024
Reviewed: 20 March 2024
Dawn
United KingdomDrinks very expensive, £28.00 for 3 glasses of wine, not advised of the cost before ordering.
Food very nice, staff very polite nice location.
Stayed in March 2024
Reviewed: 18 March 2024
Elizabeth
United KingdomWe paid £16 at Reception but the menu said cooked breakfast was £22. Back at the desk we were told it had covered a cooked breakfast which we missed out on. This is a confusing way to do things.
Stayed in March 2024
Reviewed: 17 March 2024
Greece1
United KingdomRooms outdated. Towels could have been better.
Reception area nice lay out. Good location off M6. Breakfast was very nice.
Stayed in February 2024
Reviewed: 1 March 2024
Sarah
United Kingdomi didnt like the carpet stains in my room and the shower controll nobs
breakfast and bathroom
Stayed in February 2024
Reviewed: 1 March 2024
Taggart
United KingdomBreakfast, at £22 per person, was ridiculously expensive and for the two of us would have added 50% to the cost of our room! So we did not have breakfast at the hotel.
Stayed in February 2024
Reviewed: 29 February 2024
Woodward
United KingdomRoom too hot and it was noisy, fans outside 246. No info in room. outside now very tired and needing lots of repairs. Bathroom door badly broken.
good breakfast. Staff helpful. Bed was fine.
Stayed in February 2024
Reviewed: 28 February 2024
Kirsty
United KingdomThe tiles in the bathroom were very slippy. We didn’t have a kettle in the upgraded room, only a coffee machine and bottled water. As 2 non coffee drinkers the kettle and tea station would have been better.
We got upgraded due to a very loud noise coming from the radiators that could be heard from the reception desk. The room we were originally in was a little outdated but still nice and a big size, the room we were upgraded too was slightly more modern but still dated. However the bed was massive and very comfortable. The shower/bathroom was nice and big and the shower was a good strength.
Stayed in February 2024
Reviewed: 24 February 2024
Watkins
United KingdomRestaurant was expensive
Parking and location
Stayed in February 2024
Reviewed: 19 February 2024
Vanessa
United KingdomDecor
It was an improvement on previous visits in terms of the dinning experience and reception but the rooms are dated and tired.
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
United KingdomDated rooms needing updating
Great location with friendly staff
Stayed in February 2024
Reviewed: 16 February 2024
Noel
Isle of ManThere is a comfortable bar but they do not serve ANY bar snacks, crisps etc.
Position is good for breaking my journey and easy access together with secure parking. Rooms are comfortable and the breakfast is good.
Stayed in February 2024
Reviewed: 15 February 2024
Angela
United KingdomFood generally ok but was a bit pricey for what it was. Ended up with a family room which was spacious. Beds comfortable however bathroom was very small not very clean. Grout dirty and sealant coming away. No USB charging sockets. Generally hotel beefs updating.
Location fantastic, easy to locate. Staff all friendly and helpful. Breakfast excellent
Stayed in February 2024
Reviewed: 13 February 2024
Thomas
United KingdomGetting abit dated
Good location, easy to travel into Preston centre
Stayed in January 2024
Pomezia, Italy
Gdańsk, Poland
Bolton, UK
Boryspilʼ, Ukraine
Port de Pollensa, Spain
Playa del Carmen, Mexico
George, South Africa
Burguete, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content