the sheets/ towels did smell.

The beds were very comfortable. The breakfast had great variety.

Stayed in January 2023

The water pressure in the shower wasn't great but lovely hot water available. Shower door was a bit wonky.

Breakfast brought up to the room, nothing grand but very nice. Kettle and coffee/tea in the room. Kind staff and all seems clean. Good location of course.

Stayed in January 2023

It wasn't very clean, hot water didn't run all the time.

The room was really nice, the staff was very kind and welcoming. The view and the position were amazing. The breakfast was good

Stayed in January 2023

Tony's House is OK !

the garden view, staff are nice and helpful

Stayed in December 2022

The rooms are much smaller than you might expect. We were a group of 5 friends and stayed in their family room. Not much movement could be done when you take into account the luggage. Breakfast is brought up to eat in your room, because of the previous space problem and there are no tables it was a bit of an inconvenience to eat.

The location is perfect. Breakfast was included, not much and mostly were snacks but good to get you started in the morning.

Stayed in October 2022

Climbing all the way to 4th floor through steep stairs with two suitcases were dreadful. No hot option in breakfast.

Location. Cordial attentive behaviour of the staffs. Quantity of breakfast (served in room).

Stayed in November 2022

Actually building and room could do with a coat of paint

Beds were very comfy and spotless, quiet hotel and we were on the back close to train line plus a free breakfast all goof

Stayed in October 2022

nothing

convenient location

Stayed in October 2022

The rooms are very small. There are no chairs to sit so we had to eat our breakfast on beds. And some rooms are on the basement so you really don't have a nice view and the room is noisy as you can hear trains and the underground below.

Location - near train station and underground. The room was cleaned and towels were changed every day. The staff was friendly. Breakfast was served in the room. Unfortunately, it was the same every day. But it was sufficient, usually we could leave some food for the evening. There were also a lot of shops and places to eat nearby.

Stayed in October 2022

We were offered 2 rooms- lower ground or 2nd floor. As my mum has mobility issues, we chose lower ground. We were kept awake until after 1am with the noise of the trains, and woken up again by 6am.

Great breakfast, lovely staff. The room was good.

Stayed in August 2022

The sound of the metro and the calanization. During the night, it’s difficult to sleep if we have a light sleeper. The room is very small for a group.

The location, the staff and the cleanliness

Stayed in September 2022

The rooms were small but beds we’re comfortable

The staff were amazing. Friendly, helpful and did everything they could to make Our stay fit Our needs.

Stayed in September 2022

Our room was below basic, we had booked a family room with a double and 2 single bed through Booking.com however, this is not what we got, we had 2 double beds and with a teenager boy and girl, sleeping arrangements were not the best. Also breakfast was basic but fine , however we were not given any knives to cut the croissants or spread the jam! Shower was also absolutely useless, more water in a shower of rain

Location was fantastic

Stayed in September 2022

The dated look lets it down. Shower head wants replacing, it was leaking water. It looked like they've forgotten to wipe the froors after getting our room ready, it was dusty, otherwise would have been great.

Great location, train and subway link from Paddington to anywhere. Room for me and two teenagers was a good size, beds and bathroom were clean, wi-fi, tv, and the rest worked. Staff couldn't do enough for us, because we were leaving early in the morning and missing breakfast they brought tray full of food in the evening which was lovely and plenty for both supper and breakfast.

Stayed in September 2022

Our room was on the basement floor, even though there was a window but the view wasn't nice and it was quite dark in the room in the daytime. But the worst thing we had - a terrible noise and earthquakes made by the underground that we heard. So I was quite happy that the underground had stopped after 12am.

The location is just perfect - it's literally 5 mins walk to the Paddington underground station. The room and the bathroom were clean and towels and bedding looked like new. Continental breakfast was much better than I expected, I even would say that it was generous. In the bathroom there was some shampoo and shower gel and in the room there was everything needed for tea and coffee.

Stayed in August 2022

Very noisy, room was dirty, smelled bad, you could see dust, hair,old wrappings on the floor, bathroom sink was cracked, mattresses old and uncomfortable

the location

Stayed in August 2022

very small room

The staff were absolutely lovely :)

Stayed in August 2022

Room for a family was very small. Couldn't choose what I would like for a breakfast, food was provided in the room, which again there was no space for all of us to sit around the table and eat.

I really liked the location. Everything was near by if needed. Was nice and quiet over there. Underground station and TOOT bus stop was just round the corner.

Stayed in July 2022

No A/C

Close to transit.

Stayed in August 2022

not much space & a great many stairs

it was quite well maintained

Stayed in August 2022

Window/shutter door not secure enough.

Don't expect 5 stars. this place is a perfect place for a base if you have a family of 5. could do with updating but the staff, location and value for money makes up for it.

Stayed in August 2022

would of been helpful if there was bottled water in the room

comfortable and clean. Staff were very helpful and even let us stay an extra night when we ran into trouble due to the rail strike

Stayed in July 2022

Dirty bed

Short hike to the tube

Stayed in July 2022

Room a little small for two , dancing around each other, only one pillow each , didn't ask for extra one's.

The breakfast was good , a variety of items, coffee in room good , not the usual Nescafe , tea was good , don't drink it myself, extra milk ect in lobby .

Stayed in July 2022

small room.

near to eateries,train station,shops very convenience

Stayed in June 2022