The hotel is very loud, you can hear every footstep from the floors above you, every door being open/closed. The was a broken tile on the bathroom, there was no toilet brush and upon arrival the room wasn't vacuumed properly, we found vitamin pills lying next to bed. One of the light-bulbs on the bathroom wasn't working When we went out to experience the city, we found that trees was being planted on our balcony, while being away, which was quite nice! It upgraded the view even more... although the dirt, tools and en extra plant was still just standing on the balcony in a corner. That left leaves and dirt under our feet, which was dragged into the room.

The staff was very friendly and nice. The location of the hotel, with the park view was outstanding and we enjoyed the view from our balcony a lot. The breakfast was nice for a continental one. We're vegans, so they had some vegan butter and cheese, as well as separate croissants and plant-based yogurts, which we really appreciated.

Stayed in May 2024

Maybe I just missed the information before but some amenities like toothbrush kit was not free so I would have liked to get informed that beforehand a bit clearer.

The room had an access to a little indoor garden area that feels the space bigger and my toddler liked it to run around.

Stayed in May 2024

The breakfast is not An English Breakfast. Breakfast room gets congested.

Location is close to Earls Court Station. You can travel to Heathrow or St Pancreas for connections.

Stayed in May 2024

Thin walls we could hear next room

Good location

Stayed in May 2024

Nothing

Location, price, helpfulness of staff

Stayed in April 2024

catered to gulten free guests

Stayed in February 2024

Very good value for money and very nice place to have breakfast

Stayed in April 2024

Bad soundproof.

Room was vvery clean. Good breakfast, nice staff, great location.

Stayed in April 2024

The hotel lacks only one thing, a communal space maybe a bar or bigger lounge. Other than that it ticked a lot of boxes for my wife and I.

The hotel was easy to find and well located, with good access to the transport system. A short walk from Earls Court tube station and the local high street making traveling and eating easy. The area had many restaurants public houses and food options available. The room was clean ,tidy and well serviced although some people may think it a little small. Breakfast was a well organized continental style buffet and the staff were very efficient, effective and obliging to the guests. It came with good reviews and did not disappoint.

Stayed in April 2024

Breakfast was quite poor

Lovely comfortable room

Stayed in April 2024

Location suited us as it was close to everywhere we wanted to visit.

Stayed in April 2024

Limited breakfast

Great location, comfortable, clean, friendly staff, great value.

Stayed in April 2024

Breakfast was ok but could be better

Rooms Location Cleanliness

Stayed in April 2024

There was only one bedside lamp at one side of the bed. £100 deposit was taken and hopefully released. It was only £0.01 on a credit card. There wasn't much room in the bedroom and not a lot of variety in the breakfast room.

The staff were friendly

Stayed in April 2024

Room isolation is not perfect, the room tended to be quite cold. The heating system worked well though, the room would get warm pretty fast.

The hotel is very well located, and the staff is very friendly. Their offered to keep luggage before check-in and after check-out. Breakfast is a bit limited but the items are all of good quality. We appreciated particularly the service, the room has been cleaned up and we had new water bottles every day. Hotels in London are generally expensive, but this one has a honest price and the overall quality is good. The location is fantastic, especially if you travel through the Heathrow airport (Earl's court is served by Piccadilly line).

Stayed in April 2024

Location was great, near the tube, breakfast was good, good variety and nice breakfast room. Staff were very friendly and helpful

Stayed in March 2024

The duvet was synthetic type and bit too hot at times. Breakfast was reasonable although a hot breakfast would be better and the coffee was a tad weak for my liking. There was only black tea and coffee in the room - a herbal tea or green tea would have been good as my wife doesn't drink black tea or coffee.

The room was tastefully decorated, spacious and clean. The bed was comfortable. The air conditioning unit was really useful to warm the room up quickly as it was a bit chilly when we first arrived.

Stayed in March 2024

The room, although a small double was well appointed, clean and fresh. It was a warm room but had an air conditioning unit. The staff were all very friendly and the continental breakfast had a fairly good selection .The location is great as it is between Earls Court Road and Warwick Road so very handy for tube or buses.

Stayed in March 2024

Bedroom was very small should have been kept as a single as bed was against the wall and not sold as a double.

Position / staff friendly

Stayed in March 2024

The staff were very helpful and professional. Nothing was too much trouble for them and service with a smile. The reception was explained with regard to costs , timings and assistance with transport.

Stayed in March 2024

The only thing that spoilt the experience was a very sullen young girl on reception when we arrived. I was a little offended that she incorrectly attempted to process the deposit and proceeded to rudely questioned if I had adequate funds in my account, to cover her lack of knowledge in dealing with debit cards. The other staff were pleasant, especially the receptionist on our departure .

The room was newly refurbished, extremely clean and tidy. The room has all the items you would expect to find & more. The hotel was attractive & welcoming.The stay came with breakfast included

Stayed in March 2024

The room was quite cold and the room was pretty small, and expensive for what it offered.

I loved the location. There are plenty of great restaurants around. And it’s very central.

Stayed in March 2024

Bedding wasn't nice looked dirty. No seat in room. Bathroom looked nice but wasnt functional...no socket for hairdryer etc. Just rather basic. Breakfast was poor.

Comfy bed and clean room and bathroom. It was nice and quiet.

Stayed in February 2024

The room was missing a fridge but that is all I could fault

We loved the open space, the rooms were more than expected and location very close to underground and close shops and pubs.

Stayed in March 2024