239 Vauxhall Bridge Road, Westminster Borough, London, SW1V 1EQ, United Kingdom
#309 of 1,009 hotels in London
Guests' ChoiceBased on 3143 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Tzu
ItalyThe room was quite little for a family: A double bed and a little bed
The staff was very friendly and the hotel is so charming! The room was very clean.
Stayed in April 2024
Reviewed: 1 May 2024
Robert
United KingdomThere were stains on the bed sheets and on two towels which we did mention to reception to have them change only to find when getting back they were still there throughout our stay despite telling reception about this on two separate occasions.
Location was great for the tube station to get around London.
Stayed in April 2024
Reviewed: 1 May 2024
Shelly
United StatesCost, but being in central London it was probably pretty good.
Location
Stayed in April 2024
Reviewed: 1 May 2024
Fiammetta
United KingdomAside from the Reception staff who was lovely and very well trained, the level of communications and engagement of other staff was a little below standard for a central London Hotel of such rating.. Bar drinks choices were a little limited too
The location is very well connected. We had a superior room and beds were very comfortable! We also loved the easiness of using curtains and light controls. We really enjoyed the breakfast which had ample choices, and having drinks in the reception bar.
Stayed in April 2024
Reviewed: 1 May 2024
Ciprian
RomaniaRooms need small improvements.
Good location to visit main attractions in London. Apartments available. Very polite staff. Good breakfast and dinner restaurant.
Stayed in April 2024
Reviewed: 30 April 2024
Heidi
United KingdomNoisy family in the room next door lady at breakfast was a little un welcoming
Modern comfy and nice food
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United KingdomWe arrived at 5pm and our room wasn’t ready. When we got into our room there were leftover cakes, chocolate and wine from the previous people. Based on the fruit this had been there for a good few days. The next day after our rooms were cleaned the previous days dirty mugs were still there, not enough towels for the number in the party and no teabags. On the final day there was no hot water in the restaurant for tea and there were limited choices due to being slightly later down to breakfast but still well before finishing time.
The staff were extremely friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Rocio
ArgentinaThere were very few baby chairs in the dinning room. Sometimes there were no chairs available for us during breakfast. Regardless, the food was good and the staff was very attentive.
The location is good, close to Victoria metro station. The service was very good, and the room was large and very comfortable. It was perfect for our short stay.
Stayed in April 2024
Reviewed: 27 April 2024
Iveta
LatviaRoom service was not good
Excellent location,big room,comfortable beds
Stayed in February 2024
Reviewed: 26 April 2024
Jennifer
GermanyBeds were too short. My husband’s feet hung off the edge and he is average height. The pillows weren't great and the pull out couch bed was small and sunk in.
Great location near Victoria Station. Wonderful helpful staff, clean facilities and quiet room. Breakfast was amazing! Also, free bottles of water and chocolates which is a nice welcome.
Stayed in April 2024
Reviewed: 26 April 2024
Davide
Italyaccessibility for disabled: high slope/step to get in the restroom, shower not easy to access, fixed shower siphon not practical. small bed.
great location
Stayed in April 2024
Reviewed: 26 April 2024
Ann
United StatesThere needs to be more outlets near the bed.
Great location
Stayed in April 2024
Reviewed: 22 April 2024
Umair
QatarLocation is great Rooms were good size
Stayed in April 2024
Reviewed: 19 April 2024
Charlie
AustraliaGreat location and very modern.
Stayed in March 2024
Reviewed: 19 April 2024
Patrick
QatarAll good
Excellent breakfast, close to train station, comfortably room's hotel was good enough to allow late checkout
Stayed in March 2024
Reviewed: 18 April 2024
Patrick
United KingdomThe bed was a bit hard
Stayed in April 2024
Reviewed: 18 April 2024
Aures
United KingdomBreakfast on first morning was cold! I spoke to the receptionist who was very appologetic and reinbursed our money. Next morning the food was hot. Hotel was excellent .
Stayed in March 2024
Reviewed: 17 April 2024
Dee
United KingdomThe bar has gone downhill
Location
Stayed in March 2024
Reviewed: 15 April 2024
Sarah
United KingdomBreakfast Buffet was great, really friendly, polite and helpful staff
Stayed in April 2024
Reviewed: 14 April 2024
Igor
ChileThe location is very good! And everybody is so kind!!
Stayed in April 2024
Reviewed: 12 April 2024
Elodie
FranceThe staff team was very nice and avaiable. It was a great pleasure to stay here. The bed were very comfortable after a whole walking day. I be back for my next trip in London, for sure.
Stayed in April 2024
Reviewed: 12 April 2024
Adriana
RomaniaWe booked a triple room, but everything was for only two (except the extra bed). But we asked to the reception (for the third pair of towels) and they were very helpful. The room size was good, but with the extra bed, it has become uncomfortable.
Nice and helpful staff. Location, very close to railway and metro station. Cleanliness
Stayed in April 2024
Reviewed: 9 April 2024
Rachael
United KingdomWe had a put up bed for our daughter but it was very hard and uncomfortable.
Fantastic location. Friendly staff and very clean
Stayed in April 2024
Reviewed: 8 April 2024
Trudy
United KingdomBooked a triple room, 3 single beds. 3rd bed not in room initially and was a put up bed, put in an awkward position.
Good location, good hotel, clean, helpful and friendly staff, good breakfast.
Stayed in March 2024
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