Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB, United Kingdom
#7 of 18 hotels in Dudley
Guests' ChoiceBased on 2041 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.3
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 21 May 2024
Rudia
United KingdomIt would be nice to have charger port to charge phone in case you forgot the charger plug for the phone. Can a mini fridge be offered. Does the room have collapsible ironing board ?
Room well lit, very good side bathroom. The bed was comfortable and cosy. Easy access to the first floor. Tea and coffee to start the day. The room was clean, which was nice.
Stayed in May 2024
Reviewed: 16 May 2024
Jennifer
United KingdomThe lift is always not work ,when I go the staff should take off a bit of the price off we paid
The breakfast was excellent, the atmosphere was great. The hotel was fine
Stayed in May 2024
Reviewed: 14 May 2024
Chidiadi
United KingdomWe could do with cheaper rate
Food, bedroom and general settings
Stayed in May 2024
Reviewed: 10 May 2024
Tim
United KingdomThe food was overpriced and microwaved! Wings were at the table as I sat down from ordering! No time to relax! Breakfast was very good but no fried eggs
All the staff were decent and friendly
Stayed in May 2024
Reviewed: 10 May 2024
Kenneth
United KingdomRestaurant choice limited
Location for local attractions. Always feel safe and comfortable in village hotels
Stayed in May 2024
Reviewed: 7 May 2024
Males
United KingdomPut that in the message above Room was a bit warm fine.Never pushed out much colder.And the pillars could have done with a bit more life in them very flat
Room was OK but fan didn't work that well so was a little worm and Pillows could have been a bit more Life in them
Stayed in May 2024
Reviewed: 6 May 2024
Alison
United KingdomBar closes at 23:00 way to early apart from that can’t fault this hotel
Location
Stayed in May 2024
Reviewed: 6 May 2024
Simon
United KingdomProbably needs air conditioning. Sausage at breakfast ahead quite a thick skin so was a bit chewy.
Bar area, pool area Clean room
Stayed in May 2024
Reviewed: 2 May 2024
Jacqueline
United KingdomAutomated front doors locked at 1am. Went to car about 5.30am and couldn’t get back in!!!
Stayed in April 2024
Reviewed: 1 May 2024
Rachel
United KingdomBreakfast. We attended breakfast at 10am and the hot food had run out apart from mushrooms. It was not replenished until people complained at 10.30am.
Room and leisure facilities
Stayed in April 2024
Reviewed: 1 May 2024
John
United KingdomCheckin although staff on hand to help
Location Parking
Stayed in April 2024
Reviewed: 29 April 2024
Sithole
United KingdomThe restaurant staff were not very welcoming. They looked stressed on Sunday morning, NOT too sure why??? Run out of baked beans for breakfast the time I got to serve mine.
Parking space was excellent. Receptionist was very welcoming.
Stayed in March 2024
Reviewed: 28 April 2024
Jeni
United KingdomRoom was boiling hot, even with the windows open. We weren’t the only guests to mention this to reception
Good location, friendly staff, Starbucks located inside and bar was good.
Stayed in April 2024
Reviewed: 25 April 2024
Clare
United KingdomStairs at entrance needed repair but not unsafe
Gym facilities, restaurant and Starbucks.
Stayed in April 2024
Reviewed: 21 April 2024
Robert
United KingdomN/a
Friendly staff. Good size room. Very clean Free parking
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
United KingdomModern rooms and good bar/cafe area
Stayed in April 2024
Reviewed: 16 April 2024
Chido
United KingdomParking was not free
Location was great.
Stayed in April 2024
Reviewed: 14 April 2024
Michael
United KingdomGreat location for the Black Country Museum, plenty of eateries around.
Stayed in April 2024
Reviewed: 13 April 2024
Tracy
United KingdomChecking out
Friendly, convenient clean. Enjoyed pool and sauna facilities
Stayed in March 2024
Reviewed: 11 April 2024
Stacey
United KingdomThe room was tired and in need of some work. There was filler in a cracked near the window that hadn't been sanded or repainted. The ceiling had a big patch that needed replastering. Paintwork needed some care.
The staff were very welcoming and the breakfast was excellent,Variety and hot. The bed was comfortable and bedding was clean.
Stayed in April 2024
Reviewed: 10 April 2024
Lijo
United KingdomThat's great at bedroom cleaning
Stayed in April 2024
Reviewed: 9 April 2024
Kath
United KingdomNothing
Breakfast was varied and offered good choice and value. We chose the hotel for its close location to the Black Country museum that we visited. Staff were welcoming and helpful and the room offered everything we needed with comfy beds. Close proximity to M5 motorway for onward journey to Somerset
Stayed in April 2024
Reviewed: 4 April 2024
Charles
United KingdomNo really know
Spacious and smell nice
Stayed in March 2024
Reviewed: 1 April 2024
Paula
United KingdomNothing we didn’t like
Clean, reasonably priced and close to where our family live
Stayed in April 2024
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