You buttoned up the outside area very early. I would have liked to have sat outside longer, or maybe enjoyed a cocktail after dinner outside. I felt almost pushed out by the umbrellas being dropped all around me.

Dinner was excellent. Although, seated alone, I felt overlooked at times. Bigger tables make more money.

Stayed in May 2024

Nothing as such

Great location and rooms

Stayed in May 2024

Only relevant to the suites, I expect, but to have a wardrobe downstairs, not in the bedroom, is a bit strange. Conversely, to have to go upstairs to fill the kettle is a nuisance! Due to the slope of the roof, the bedroom has very little headroom on one side. I imagine the room staff must be issued with crash helmets! Personally I didn't sleep that well, mainly down to the pillows, but that's probably my fault. The suite is showing signs of wear and tear, but no deal breakers. Food-wise, for the price I'd expect biscuits in the room, and someone doesn't know how to poach eggs at breakfast. The whites shouldn't be liquidy and greasy. Not that I can cook an egg either, but I'm no chef! I have no allergies, but I am on a restricted diet, and there wasn't any cereal I was supposed to eat, just granola and muesli. Suggest some ordinary cereals, like Weetabix, as well. Cost would be minimal.

Position, good looking building, lovely grounds, useful car parking. Clean, quiet room, good shower, adequate toilet flush. Good sized lounge. Staff I met mostly pleasant and helpful. It was good that they had herbal tea at breakfast, and the English head man in the dining room was good. Generally, the stay was ok, if nothing special.

Stayed in May 2024

Fantastic staff- local knowledge was appreciate. Thank you for the small details. Clean rooms. Brilliant breakfasts!

Stayed in April 2024

Great location

Stayed in May 2024

The soup was excellent but the other meals weren’t what we expected. The staff was very nice which helped make up for the lackluster food.

Beds were extremely comfortable, nice fluffy towels and room was very roomy. Having free available parking was such a great benefit.

Stayed in April 2024

For what we paid should have much better coffee tea service

Beautiful location

Stayed in March 2024

Nothing.

Clean, picturesque, comfy.

Stayed in April 2024

The whole setting, comfort and ambiance was great. The staff were very open, communicative and engaging. Ate there for dinner as well as for breakfast both were really well prepared and tasty

Stayed in March 2024

There’s nothing to criticise.

Everything they serve in the dining area and bar is fabulous! The staff were really polite and friendly. Perfect location to relax, 5 star!

Stayed in April 2024

Nothing : everything was wonderful

Restaurant, room, location , staff : all wonderful . I mentioned it was my husband’s birthday and the staff provided a plate of sweet treats for him.

Stayed in April 2024

No problems. Everything was really good

Excellent quality products and plenty of choice Really good service provided by all the staff in the hotel

Stayed in April 2024

The food offering is poor. It seems that all efforts are put into minimising the food offer. Example is a limited breakfast offer, with no breakfast items laid out, offering a choice of breakfast starters. It seemed all portion controlled under the disguise of table service. When hot breakfast delivered to the table it was obvious that eggs for example had been under hot plates and were just not nice.

Wonderful location, and nice property

Stayed in April 2024

Price

Location

Stayed in April 2024

Only complaint would be if you were looking for a super charming vibe … the outside has it in spades but the interior less so … the room/dining room didn’t have that cozy #cottagecore feel I was hoping for. Totally adequate clean but just not incredibly charming

Location was really lovely, loved how sweet lower slaughter was to walk around in the morning and felt like a little secret spot. Great location to then do all the Cotswold hotspots from there! Staff was so so friendly.

Stayed in April 2024

Restaurant menu for diner can be a bit boring if you are planning to spend more than 2 nights of diner

Perfect location with beautiful view, restaurant and bar was also very good

Stayed in April 2024

Dinner Menu change needed for more than one night stay Tables felt a bit sticky

Breakfast good

Stayed in April 2024

Ants in room

Room Service

Stayed in April 2024

Nothing

Everything!! Everyone was so lovely and helpful We stayed in the Wesbury room and it was amazing, the food was excellent and the hotel stunning along with its grounds. We will definitely return and recommend to our friends and family.

Stayed in April 2024

Wonderful location. The staff were friendly and attentive and nothing

Stayed in April 2024

Nothing

The location is stunning and the service wonderful; our room was lovely

Stayed in March 2024

They have run out of shower gel for the whole time we stayed.

Great location and well maintenance hotel.

Stayed in March 2024

The only downside was the girl Woking the bar on the night of the 2nd. My husband ordered a cheese board and had it set up by the fire. I followed down 5 mins later to find the bar maid chatting up the husband. I didn’t mind this but her attitude once she saw me and for the rest of the night was shocking. She was very rude! I went to the bar and ordered a drink…she didn’t say a word to me just smirked and slammed my drink down. No hello or thank u! For a 5* establishment it isn’t good enough, show a little respect to customers that’s all. Not sure if this is how she is all the time? Other than this a great couple of days away

Such a beautiful hotel, quirky but welcoming and cosy. Second time visiting and it doesn’t disappoint. From the moment I booked, the staff on reception were very helpful. Bed comfortable, spacious and cosy. Breakfast was great too! The staff working on the morning of the 3rd were exceptional, on point and smartly dressed. Excellent service well done! Really is a beautiful place in an idyllic setting…stunning.

Stayed in April 2024

Drink glasses left on tables in the bar and in the gardens not being cleaned away. Sat at one table for one hour and the next one did not have the glasses and bottles removed in all that time: not good for an AA five star establishment.

Very good restaurant and wide choice served breakfast. Location is superb and has a lovely garden area.

Stayed in March 2024