Viale Manin 27, 55049 Viareggio, Italy
#23 of 58 hotels in Viareggio
Guests' ChoiceBased on 137 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2024
Brid
IrelandThere wasn’t anything really I could say was something that I could say I didn’t like or complain about
I really liked the look of the reception . I think the appearance and decor is excellent . The floor tiles and lighting are excellent. Also I really enjoyed the breakfast with hot breakfast as well as usual continental breakfast with very good scrambled eggs etc . The bed itself was excellent and the room was lovely with a nice balcony you can relax on outside
Stayed in April 2024
Reviewed: 1 April 2024
Brid
IrelandNothing that I can think of
Location. Breakfast. Reception area. Bed was excellent
Stayed in April 2024
Reviewed: 29 October 2023
Myla
United KingdomSome of the night receptionist not fluent in English . Got some question but can not understand what I'm saying. Also would be nice if there's a kettle / tea or coffee facility in the room.
Location , near to beach, restaurants, shops
Stayed in October 2023
Reviewed: 12 October 2023
Nicole
United StatesGluten free options at breakfast and lovely breakfast staff.
Stayed in September 2023
Reviewed: 10 October 2023
Robin
United KingdomWould have liked 2 glasses
Great location, friendly staff, good value and fab breakfast. Exceeded all expectations
Stayed in October 2023
Reviewed: 10 October 2023
James
Switzerlandnothing
It was clean and convenient. we were happy that breakfast was included.
Stayed in October 2023
Reviewed: 4 October 2023
Regwan
EgyptThe bathroom ventilation is not good. so it's easy to smell. The bed has no duvet, which we found unusual compared to all other hotels we stayed at. They had a wool-blanket in the wardrobe, but it had a smell probably due to storage.
We booked a small room no view, but we got a partial sea view with a terrace which was a pleasant surprise. Seems that we visited at the very end of the season, and this has contributed to our positive experience. The breakfast buffet had a wide variety and exceeded my expectations for the price paid, but the quality is not the best (but good). The receptionist was friendly, and so were the women helping with breakfast. The beaches need to be paid for. As we went end of the season, they were all empty and had discounted prices. Unfortunately, it was very windy one of the days and the sea waves were so high.
Stayed in September 2023
Reviewed: 2 October 2023
John
United KingdomThe room had everything we needed very very clean.
Stayed in September 2023
Reviewed: 25 September 2023
Charmaine
United KingdomGood location and breakfast.
Stayed in September 2023
Reviewed: 23 September 2023
Planeterf
United KingdomThe hotel is starting to look a little dated & could do with updating. That said, everything works & is clean.
It was very central for Viareggio shops, beaches & restaurants. The hotel is clean, comfortable & welcoming. We have stayed here before & would stay again.
Stayed in September 2023
Reviewed: 16 September 2023
Julie
CanadaThis is a lovely hotel with a very new feel. Everything was comfortable, the linens were nice, staff was super friendly an the breakfast was great!
Stayed in September 2023
Reviewed: 14 September 2023
Scott
IrelandMemory foam mattress, bad shower head.
Roof terrace, location, style
Stayed in September 2023
Reviewed: 11 September 2023
Sheila
IrelandA great breakfast...good selection of food. Staff were friendly and helpful. Great location...beach was 5 minutes away.
Stayed in September 2023
Reviewed: 11 September 2023
Valerie
United KingdomNot having hotel car parking. Would like coffee making facilities in the room. Not much cereal choice at breakfast. Fridge - couldn't stand a bottle of wine in it!
Location excellent - close to the beach. Quiet room.
Stayed in September 2023
Reviewed: 26 August 2023
Alice
United KingdomThe toilet was a bit old style and water from the shower wasn't hot.
Recommended for location, staff cordiality, clean room and toilet and nice balcony with a great view.
Stayed in August 2023
Reviewed: 2 August 2023
J
United KingdomRoom too small for 3 beds
Terrace
Stayed in August 2023
Reviewed: 31 July 2023
Christopher
United KingdomGreat location. Our room was the top floor with direct access to the solarium with stunning views over the sea. The staff were extremely friendly and all very clean. Breakfast was good. Room wasn’t that big but the outside space more than made up for that.
Stayed in July 2023
Reviewed: 29 July 2023
Anda
LatviaNB! It is not hotels fault in particular but all the beach near the promenade is 'private' and you cannot see the sea while walking by promenade or easy access it. We discovered that it was still possible to reach the sea from the very end of all 'bagnos' via narrow umbrella free space, but you can only walk by the coast and guards did not even allow us to leave shoes on the ground while we were swimming. Better just go by bus nbr35 to the unspoiled public beach at the end of the bus route.
This is a nice and clean hotel, comfortable bed, air conditioned rooms. We had two rooms - one with the sea view and the other facing the inner yard. Sea view means also promenade view and if you chose it then you should be ready for busy nightlife outside. It was nice to see people walking, talking and enjoying the summer. We slept with windows closed and sound isolation was good. The other room was quiet even with open windows. The breakfast is excellent and good coffee. There was very nice lady taking care of guests in the breakfast room. We felt welcomed!
Stayed in July 2023
Reviewed: 18 July 2023
Jean
United KingdomParking
Very nice friendly staff
Stayed in June 2023
Reviewed: 14 July 2023
Martin
United KingdomIdeal location, opposite the promenade. Staff friendly and helpful. Good size clean room with small balcony.
Stayed in July 2023
Reviewed: 6 July 2023
Alan
United KingdomThe room was slightly small and although there was one bedside table, there was also a desk and a chair, a bedside table in its place, for us, would have been more useful.
Hotel Eden is in a good location, facing the promenade with plenty of shops, cafes, restaurants within easy walking distance. The room was clean, had a fridge and a balcony. A bonus was a rooftop terrace with sunbeds and great view overlooking the beach. The breakfast was varied with hot and cold options and the staff were welcoming and helpful.
Stayed in June 2023
Reviewed: 28 June 2023
Benjamin
United KingdomAir conditioning was very efficient but controls not obvious.
Stayed in June 2023
Reviewed: 23 June 2023
Laura
United Kingdomnothing
location and cleanliness
Stayed in June 2023
Reviewed: 19 June 2023
Kate
Australiaquite noisy as we were on the first level but could close it all off and air conditioning kicked in.
breakfast was great location was great bathroom was lovely just renovated we also had a balcony. enjoyed Paolo fun conversation.
Stayed in June 2023
Helsinki, Finland
Bangkok, Thailand
Bethlehem, USA
Ottawa Hills, USA
Las Vegas, USA
Torre de Dona Chama, Portugal
Ban Khanong Phra Nua, Thailand
Hakuba, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content