Santa Caterina da Siena 11/R, 50123 Florence, Italy
#206 of 375 hotels in Florence
Guests' ChoiceBased on 1283 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 13 May 2024
Styliani
GreeceThe price-quality ration was amazing!!! Loved the room and design.. the location is great
Stayed in March 2024
Reviewed: 9 May 2024
Natchanan
ThailandRoom is like an old Apartments refurbished. Very loud noise of street and the lift is very small. Very very small.
Good location. The gesture of the staffs are good. They prepare you welcome card and left a pack of pasta for you with a note as a goodbye gift.
Stayed in May 2024
Reviewed: 9 May 2024
Bader
Saudi ArabiaCrowded and noisy traffic
The location is near to the interests
Stayed in May 2024
Reviewed: 8 May 2024
Julie
CanadaThe front-facing rooms are on a busy street, but the windows did take down most of the noise.
The property was close to the train station, Mercato Centrale and many other key attractions. Renovations were underway and the upgrades will surely impress.
Stayed in May 2024
Reviewed: 8 May 2024
Julie
United KingdomIt was a bit confusing when the reception area changed overnight but there were signs.
Stayed in May 2024
Reviewed: 6 May 2024
Rebecca
United Arab EmiratesThey were renovating the hotel so it was slightly noisy during the day.
Just outside main florence SMN Station. The staff were very kind and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Mahmoud
EgyptNothing
Great location, friendly staff, comfortable stay
Stayed in April 2024
Reviewed: 27 April 2024
Sngchul
South KoreaHave to move outside to take breakfast at partner hotel.
very near to station. so kind staff to bring the another key to room. delicious breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Rose
United KingdomVery friendly staff. Room is spotless. Bedding is particularly good. We really enjoyed our stay.
Stayed in April 2024
Reviewed: 21 April 2024
Amornrat
ThailandClose to main train station, bus station and city center. We had a comfortable bed and room, however, shower is a bit too small. The hotel is so generous, providing pastries and coffee in coffee corner for all guests.
Stayed in April 2024
Reviewed: 14 April 2024
Viola
AlbaniaThe hotel was under restoration, so we could not enjoy it properly. Breakfast was not available, pand the hotel elevator was very small. But the most problematic for me was the bite of the mattress insects, which caused allergies in my body. Noises could also be heard from other rooms.
The location was great and the staff too.
Stayed in April 2024
Reviewed: 7 April 2024
Gabriel
MaltaThe basic room is a bit expensive in terms of value for money.
Hotel room and staff were very nice. It’s location is great if you need to stay next to the train station.
Stayed in April 2024
Reviewed: 5 April 2024
Ousha
CanadaA bit noisy at night given the location
Great location. The majority of attractions are close by. The staff was friendly. Clean room
Stayed in April 2024
Reviewed: 2 April 2024
Simoni
PortugalNot having breakfast available.
The location was great and staff was supper helpful. Good shower and very comfy beds. However, the hotel is in renovation (in the breakfast area) so they do offer free coffee, but there is construction work being done. Other than that all was great
Stayed in March 2024
Reviewed: 30 March 2024
Marie
United KingdomThe phone in my room didn’t work. The walls are very thin so all noise can be heard from the other rooms
Friendly staff. Hotel is under reservation so a little chaotic
Stayed in March 2024
Reviewed: 28 March 2024
Bici
United StatesEverything except the noise the other clients make at night.
Stayed in February 2024
Reviewed: 19 March 2024
Veedoola
MauritiusLift was small
Great location and staff v helpful Tea/coffee was complimentary whole day in the lounge
Stayed in March 2024
Reviewed: 17 March 2024
Ana
United StatesThe bed could have been a little more comfortable. Also, I would suggest adding a second chair in the rooms so if there are 2 people there would be enough sitting available. But none of this was a real problem. I would stay at this hotel again.
The location so close to the train station was great and the staff was friendly. The coffee and croissants available in the lobby was a very nice touch.
Stayed in March 2024
Reviewed: 17 March 2024
Meerak
United KingdomOnly one small elevator was in use. The staircase was not in use during our stay.
Awesome location. The train station, bus station, and convenience store are extremely close! Very convenient!
Stayed in March 2024
Reviewed: 15 March 2024
Aisling
SpainThe room did tend to get a bit hot and the air con didn’t seem to work so we had to keep the window open most of the time we were in the room which lets in a lot of noise, it did go to show how good the windows were because when they were closed it blocked a lot of street noise! Also unfortunately there was works going on in the breakfast room and there was also a leak in the ceiling by the lift.
Amazing location, super close to train/bus stations. Lots of nice restaurants around and right next door to a supermarket. Everything was in walking distance. The hotel was also constantly being hoovered/cleaned which could have been ramped up due to the works that they were carrying out. Staff were generally friendly and we got a lovely gift of a packet of pasta on our last day which is a nice touch :)
Stayed in March 2024
Reviewed: 15 March 2024
Ms
South AfricaA bigger room could have been allocated for the price
Great location, close to train station and walking distance to main tourist attractions
Stayed in March 2024
Reviewed: 6 March 2024
Gaye
TurkeyA/c was not working and breakfast wasn't available
Staff, hospitality, location
Stayed in March 2024
Reviewed: 3 March 2024
Skmjl
SwitzerlandThe staircase case was blocked for renovation work so the only way was using the lift which I really hate...as I have claustrophobia, would avoid lift if I can. Could hear the neighbour taking shower...the noise was loud..
Very very near the SMN train station and 5 mins walk to town centre. Friendly welcoming staff. Clean, soundproof windows. Many Asian tourists, nice to see them ;-))
Stayed in February 2024
Reviewed: 3 March 2024
Beth
United KingdomLack of air conditioning
Fantastic location, room was a good size. Really nicely done.
Stayed in March 2024
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